Recent reviews
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- Negative
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2.0
Staff Airline, scheduling, additional fees. Missed connection, communication system was not checked before departure causing a 2 hour ground delay.
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10.0
Surprise lunch with wine, gratis--like airlines used to be!
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10.0
All the services were excellent!
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5.0
We were reseated together as requested. Bad estimates on how long the mechanical issue would take. We were told 15 minutes then 30 minutes to fix. Total time delayed: 2.5 hrs... Absolutely no freebies offered during the flight (food or extra miles, nada).
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9.0
They handled the delay well and we're able to quick turn the aircraft fast to minimize the delay It was delayed
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9.6
Comfy seats, good entertainment, always great crew. Screaming babies, but that's not the airline's fault.
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10.0
I needed to get to Oakland for the business deal of my life. A head-on crash on the hwy haunted all traffic and prevented me from making the first flight. The agent at the porter desk, stepped up and really helped out. AWESOME wish I knew her name.. she got me on another flight and I made it in that night. HOWEVER... the next flight... no so much.
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5.6
I missed the Kahului flight so my second leg started in Honolulu. Pilot aborted the take off half way down the runway. Said there was an indication light that said the brakes had heated up and it would be 15 minutes to let them cool. Then said we would have go back to gate, saying it would be a little longer. These "little longer" efforts went on for just short of 3 hours! When we got in on the other end the gate was unavailable and we were forced to wait another hour on the ground there. 9 FREAKING hours in that plane next to gal and her toddler in her lap... bummer for me, but this poor gal missed her connection to CLEVELAND... gave me a perspective of what REALLY SUCKS.
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6.0
Crew are friendly. Monitor not functioning properly. You have to push the touch screen several times before it start to work also have to press hard on the screen to make it work. Snacks limited to only one. At least give 2. Food was bland. No condiments to go with the food.
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4.6
The snack that they served was a joke period
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10.0
Surprise lunch with wine, gratis--like airlines used to be!
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10.0
All the services were excellent!
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9.0
They handled the delay well and we're able to quick turn the aircraft fast to minimize the delay It was delayed
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9.6
Comfy seats, good entertainment, always great crew. Screaming babies, but that's not the airline's fault.
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10.0
I needed to get to Oakland for the business deal of my life. A head-on crash on the hwy haunted all traffic and prevented me from making the first flight. The agent at the porter desk, stepped up and really helped out. AWESOME wish I knew her name.. she got me on another flight and I made it in that night. HOWEVER... the next flight... no so much.
review from
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2.0
Staff Airline, scheduling, additional fees. Missed connection, communication system was not checked before departure causing a 2 hour ground delay.
review from
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5.0
We were reseated together as requested. Bad estimates on how long the mechanical issue would take. We were told 15 minutes then 30 minutes to fix. Total time delayed: 2.5 hrs... Absolutely no freebies offered during the flight (food or extra miles, nada).
review from
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5.6
I missed the Kahului flight so my second leg started in Honolulu. Pilot aborted the take off half way down the runway. Said there was an indication light that said the brakes had heated up and it would be 15 minutes to let them cool. Then said we would have go back to gate, saying it would be a little longer. These "little longer" efforts went on for just short of 3 hours! When we got in on the other end the gate was unavailable and we were forced to wait another hour on the ground there. 9 FREAKING hours in that plane next to gal and her toddler in her lap... bummer for me, but this poor gal missed her connection to CLEVELAND... gave me a perspective of what REALLY SUCKS.
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6.0
Crew are friendly. Monitor not functioning properly. You have to push the touch screen several times before it start to work also have to press hard on the screen to make it work. Snacks limited to only one. At least give 2. Food was bland. No condiments to go with the food.
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4.6
The snack that they served was a joke period
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