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Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean. The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.
Very clean, nice room. Glass door on the bathroom let light in. The bed hurt my husband's back.
I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!
Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.
Free breakfast in the morning. The eggs were questionable though. My toilet didn't work.
I like the location the best. Breakfast was ok but maybe offer more choices. Room had a mold smell and door locks were very loud when closing.
Decent continental breakfast and nice clean rooms. Decor looks new and modern. Staff was very helpful. One block from an "L" station.
Service and staff and proximity to grocery stores. Noise from Interstate.
Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago. The bathroom didn't seem to have a fan to get rid of shower steam.
The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads. Having to pay to park in the lot of the hotel i was already paying to stay in.
Close to United Center, Greektown and Randolph St.restaurants. There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
Stay here every time we are in Chicago. Nice having a balcony. Parking is $43 per night. Way too high when we walk everywhere we go.
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service Couldn't stay longer
view, walking distance to dining, willis tower rooms are too small, no refrigerator in room, shower water luke warm
The entry was a bit confusing. You enter the building, travel up to the 4th floor, where you either go right or left. One way, you are in the Hampton Inn lobby. The other, you are in the Homewood Suites. After that, everything from arrival to checkout was smooth... ... except the toilet paper and facial tissue, which resembled (what I imagine) what they used in Eastern Europe before the fall of the Iron Curtain. Surely Hilton Worldwide could afford to spend a few more pennies on softer paper products.