Chicago hotels near Aon Center

Cons: None, accommodations were excellent.

Cons: Parking

Cons: Self park garage was far.

Cons: That they didn't have a Jacuzzi In the hotel

Cons: no full length mirror in the room

Cons: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Cons: Nothing - everything was Great!

Cons: No issues.

Cons: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Cons: The front desk staff acted like they worked at The Peninsula, not good ole' Residence Inn Marriott. The shower design in the room was just awful - showers were cold, and water was everywhere. The hotel was very loud.

Cons: Parking expensive - used Spot Hero instead

Cons: Cleanliness of bathroom.

Cons: No complaints.

Cons: Check in was uncomfortable. My family requested an early check in first thing in morning thru Kayak. We drove several hours with young children & wanted to get to the Chi & settle in for our short visit. I was told thru text an early check in couldn't be guaranteed. We lived in Chicago, spouse a native so we didn't mind finding something to do. We arrived at 11:30 after having breakfast in Lincoln Park by the zoo. It was raining so we decided to try to check in early. I took my place in line. Another lady walked up to the only staff attended desk & stepped between the woman already getting service & myself. She proceeded ahead of me & I spoke up. She huffed & puffed. As if I was inconveniencing her. Worse off the staff member states he didn't know who was next but she just needs to swap her key and I could wait since my check in would take longer! I protested but she was serviced while I continued to wait! When it was my turn I was told I couldn't check in, I was 9th in line, & we couldn't expect a room for at least 2 hours... unless we chose a room to small or we paid $75 for a suite! I removed myself from line & called my spouse. I returned to line moments later to a different staff member, Ricardo. He immediately set us up with the room we needed & handed me keys! Amazing the difference a minute makes! Thanks Ricardo! Later that evening we saw the woman who stepped in front of me & received preference from staff. She was in full pilot uniform leaving the hotel. She hosed past me looking like an angry pitbull. Despite the great location and family friendly atmosphere we might never go back. There are too many other places to choose from!

Cons: The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.

Cons: The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.

Cons: No breakfast provided

Cons: The bed and pillows weren't very comfortable. And there weren't that many amenities.

Cons: Price to keep the car over night was expensive.

Cons: The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.

Cons: Rudeness of certain hotel staff, pillows were way too soft

Cons: I needed to print a document and the business center did not have a printer.

Cons: - Reception staff helps out, but none were the least bit friendly. - Gym had decent cardio and weight machines but could use more than exactly 3 dumbbells. - Small rooms.

Cons: The room was small.

Cons: Our room was too small for two people. There was a stand pipe in the wall that obstructed one side of the bed. The bathroom was tiny, too.

Cons: Bar wasn’t open and that sucked.

Cons: Drinks are expensive at the bar

Cons: Hotel wasnt very accommodating to early check ins. house keeping came by way to early in morning, like 8am.

Cons: The down pillows.

Cons: I certainly wouldn’t call it a 4-star hotel, ever. Things in the room are starting to look a bit run-down. But it was comfortable enough. Wouldn’t want to pay more than what we did, and we paid less than normal due to it being COVID times. Also, some fees were confusing and unexplained. We were charged more than the price we were initially told “included everything.”

Cons: It's pet-friendly, but someone should tell the pet owners that their pets should NOT be allowed on the foyer couches!!

Cons: Needs some updating... As to torn shower curtain, dented. Scratched Lamp shade.

Cons: The decor is tired and needs a boost. Frame in mirror was warped. Bathroom is tiny

Cons: Parking was a bit of a nightmare, and the bed was like a rock, so uncomfortable!

Cons: The hotel was clearly renovated, however it was done cheaply. Wall paper was peeling, rust could be seen in a few spots, some poorly covered up/hidden. Cheap laminate flooring was bowing.

Cons: The housekeeper was banging on the doors yelling "housekeeping" at 8:30 am. I was out at an event until late the night before and just wanted a little sleep. I had to get up and ask her to stop slamming on the doors. My do not disturb sign was missing so she got to my door before I could stop her. She woke the entire hallway. I"be been to plenty of hotels and never had a louder house keeper. The bath wasn't very clean as there was some hair in the bathroom. I don't ever write reviews but felt inclined to this time. The rooms are old and small.

Cons: Terrible hotel condition. Had to fill out a report for POTENTIAL beg bugs. I am not saying they have bed bugs as I am unsure if in fact they were bed bugs or just regular bugs. The hotel has a lot of potential for having lots of charm but unfortunately management has not kept up with the maintenance and it shows. While there were nice hotel personnel (the security guide and one receptionist), the majority of the staff was rude. I suggest you stay at another hotel, this is not worth the money.

Cons: Cold, I mean COLD water in the bathroom. Peeling wall paper. Hotel really needs to be gutted and updated like yesterday. For $200.00 per night the overall appearance of the hotel was about $40.00 per night. Yes we had a good view of Buckingham Fountain over Michigan Ave. And that is the only thing that gave us some, just some of our money's worth.

Cons: While the exterior of The Congress represents the bygone days of a once glorious hotel, the interior is, sadly, the result of age, poor maintenance, and general neglect. The very first impression I got was the malodorousness that permeated the entire facility. Upon entering my room, the odor was insulting as, clearly, this hotel once permitted smoking (but apparently made no effort to eliminate the persistent smell. The furniture must've been obtained from the local Goodwill as it was well-worn and mismatched. Cracked tile on the bathroom floor made the entire experience unpleasant. Hey Congress owner, it's time for a remodel!