Orlando hotels

Pros: Everything, hotel is georgeous. Incredible facilities , great service. Perfect for business, pleasure, adults, children. And this is hard to accomplish in one hotel, but they exceeded in every department. We will return and tell all our friends!

Cons: Nothing else could have been done to make this hotel better. Four Seasons and or developer has thought of everything!

Pros: Just 1 year old hotel, awesome interior, very friendly host. I'd visit again in the future

Cons: None

Pros: The valet people where very nice.

Cons: Receptionist desk was heartless and weren't understanding or accommodating.

Pros: Loved everything. Beautiful hotel and grounds, the best pool area for kids in Orlando.

Pros: The unlimited express passes, convenience, responsive, water taxi service.

Pros: Proximity to park Friendly and helpful frontline staff

Cons: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room

Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.

Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.

Cons: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.

Cons: Service at the sushi bar very slow

Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.

Cons: The beds/pillows are not very comfortable. While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.

Pros: Great location, the staff is fantastic!

Cons: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.

Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.

Cons: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.

Cons: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc

Pros: Location, public areas (decor and ambience), Express Passes for the parks.

Cons: New bedroom decor is a disaster. Feels like a 70s nightmare and cheapens what used to feel like a luxury hotel. Same goes for the corridors leading to the rooms. The building of the Saphire Falls also ruins the outlook of the hotel. It used to feel like an idyllic South Pacific getaway. Now the view reminds you that you're just in another hotel block, so that special feel has gone. Lastly, charging to park in the hotel car park? Really? That really is fleecing your guests. over the years I've stayed at this hotel probably half a dozen times. I won't be back unless things change.

Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.

Cons: We really had no complaints. Our visit could not have gone any smoother.

Pros: Loved that we had the fast pass included. Was so luxurious and the beds so comfy. Boat ride to parks was so convenient.

Pros: Clean, beautifully decorated, boat shuttle from the hotel to the city walk and other places at Universal so there’s no reason or need to have a car

Cons: Bottles of water in the room were $7.50 each if you used them to make the provided tea or coffee. No complimentary shuttle service to/from airport - I paid $30 each way for an Uber.

Pros: PBH was the best choice for our visit to Universal Studios Orlando. The restaurants were great. The one we went to had a musical that was an initiate source of classic italian songs. The room was over the top amazing (we stayed in the presidenta suite). The staff was friendly, accomodating and inviting.

Pros: We enjoyed the Club amenities and FastPass access to Universal Studios theme parks

Pros: The beds were comfortable, the bathrooms were spacious, and you felt safe.

Cons: I made some recommendations when I made my reservation. We had three rooms and were told we were in the West wing close to the transportation, we ended up on the east wing as far away from the transportation as possible. They didn't do anything to rectify the problem, just told me that it was on the reservation but the rooms were full.

Pros: Great stay with nice beach pool and good restaurants. Early access was unbeatable. Too expensive with extra charge for parking and mini fridge.

Cons: Getting nickel and dimed for parking & breakfast at $25/ each significantly increased the cost of a daily stay. I make over a million $ a year and have been to the hotel several times, but the silly expensiveness makes me sure to avoid another stay.

Pros: The service and the club level.

Cons: Could've stayed in a bigger room.

Pros: This is definitely somewhere you can come And enjoy a weekend of relaxing family fun!

Pros: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.

Cons: $17 parking.

Pros: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!

Pros: Nothing

Cons: Room not ready at check in time Housekeeping not doing their job, need to hire and fire. No water bottles one day, no shower rug, This is the worst Hyatt I have ever stayed at.

Cons: The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!

Pros: "On the rocks" was phenomenal.

Cons: Screaming children Game room was lacking the bed was uncomfortable

Pros: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.

Cons: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.

Pros: Lovely rooms, grounds and staff. Great location and well maintained with plenty of options

Cons: Parking fees spoil the overall experience. Always happy to pay for food, facilities and good accommodation but paying for parking at a hotel with so much surrounding space feels like what it is: You're being ripped off! Don't do it. It insults your customers and it's unnecessary

Pros: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.

Cons: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.

Pros: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers One of the worst Hyatt hotel I stayed at. Very disappointing.

Pros: Very clean, nice rooms, just like Marriott surf club in aruba.

Cons: Very large, a lot of differen t buildings. Inconvenient to check in and have to drive arounsx to find your building.

Pros: The staff that we checked in with was super friendly and helpful and the location was great, close driving distance to the parks malls and beaches!

Cons: The overall cleanliness of the resort was fine but my room specifically has these rusty millipedes that would be on the floor of the room multiple times each day and there was more than one time we found them in the bed as well. The room service was not great they didn’t show us each day and one day when we had slept in and asked the front desk to have themreturn in the afternoon they did not come at all even though the desk had left a message on the room phone to check that they had. We then had to request clean towels since they had not come to clean the room and it took 40 minutes for new towels to arrive and they arrived tied up in a plastic trash bag. another day we requested a mattress topper because the bed was too firm and that all arrived while we were out was left tied up in a plastic trash bag on the floor next to our bed and we were apparently expert to put it on ourselves since it was just left there by the staff. When we checked out of the hotel we were not asked once how the stay was or how our experience was, we were only told we had a balance to pay for some room service and to have a nice day. Kind of lacking on cleanliness and hospitality in my opinion.

Pros: Great location , modern resort with lots to do. Well maintained, the rooms are clean and well serviced. Massive resort with golf course, swimming pools, bars and restaurants. 20 mins away from Disney and universal, can’t fault it

Pros: If you have small kids, this place will be perfect. The play area, pools and boats will keep them entertained for hours. Very close to Sea World and not too far from other activities like Disney.

Cons: I can't find anything to complain about with this timeshare. We have stayed at other timeshare type resorts in the area and this is our favorite by far.

Pros: Extremely helpful staff, very courteous. I like the traffic coming in is somewhat controlled. You cannot just drive in to the complex without being a guest. Check in was really quick. Location very good. Just enough out of the way but close enough to all the major attractions. Layout of this one bedroom suite was very nice. Kitchen had everything you would need for an extended stay, all modern, efficient appliances.

Cons: Furniture was pretty dated in the main room and not very comfortable. The sofa bed especially was very uncomfortable to sleep on, typical cheap, thin mattress, you could feel every single spring. Placement of light switches was weird and really took some time to figure out. They were not grouped together. Very sporadic. Buy what you need for food... The cost at the little market there is well...... Wow.

Pros: The room size the view and the location was perfect

Cons: The food cort need to make it better

Pros: The grounds are amazing and it has lots of pools Guest wifi didn't work, but the staff gave me the staff wifi code which worked

Cons: Very noisy and rooms don't have much soundproof Quality of food in restaurant looked poor Beds aren't very comfortable

Pros: The room was great and recently updated. We were very pleased. The whirlpool tub was heavenly and big enough for two.

Cons: The shower could use a better shower head with a spray.

Pros: The location was perfect for our purpose. The staff was friendly but some of them were not knowledgeable about their own policies.

Cons: The room was a Studio, Time share unit and not a true Hotel room. The cleaning service needed to be requested and supplies such as coffee etc... were not automatically replaced and we had to call them to clean and replace these items.

Cons: Ice cream shop milkshake was milkiest, runniest Ihaveever had. It was more like chocolate milk than a milkshake. Terrible ripoff.

Pros: It was a great hotel. it was perfectly located close to the park and the amenties for an extended stay were very nice. I have rented houses before while in the Orlando Area but this was so much better and WAY better then Westgate resorts. I loved being able to grill in the grill area

Cons: The only drawback I didn't get a chance to enjoy the Pool.

Pros: Beautiful property, plenty of room in the suites, central to popular destinations.

Cons: No good quality restaurants on the facility, no transportation to off property destinations, the whole facility needs a power wash.