Congress Plaza Hotel

Congress Plaza Hotel

7.4
Good

Based on 12,778 reviews
 
520 South Michigan Avenue, Chicago, IL 60605, United States
  +1 312 427 3800
Congress Plaza Hotel - Chicago, IL, United States
Check-in
Check-out
Compare vs KAYAK |
Agoda.com AED 273
Priceline AED 281
TripAdvisor AED 284
Agoda.com
per night
Priceline
per night
TripAdvisor
per night

Rooms

Check-in
Check-out

Standard rooms

AED 273+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 1261 per night
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Double bed
AED 1394 per night
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Unknown
AED 1802 per night
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Unknown
AED 273 per night
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Unknown
AED 281 per night
IMAGE
Unknown
AED 284 per night
IMAGE
Unknown
AED 290 per night
IMAGE
Unknown
AED 291 per night
IMAGE
Unknown
AED 297 per night
IMAGE
Queen bed
AED 298 per night
IMAGE
Queen bed
AED 307 per night
IMAGE
Queen bed
AED 307 per night
IMAGE
Queen bed
AED 308 per night
IMAGE
Double bed
AED 320 per night
IMAGE
Double bed
AED 320 per night
IMAGE
King bed
AED 321 per night
IMAGE
King bed
AED 321 per night
IMAGE
Double bed
AED 321 per night
IMAGE
Unknown
AED 333 per night
IMAGE
Unknown
AED 337 per night
IMAGE
King bed
AED 341 per night
IMAGE
Queen bed
AED 341 per night
IMAGE
Queen bed
AED 341 per night
IMAGE
Queen bed
AED 341 per night
IMAGE
King bed
AED 342 per night
IMAGE
Double bed
AED 356 per night
IMAGE
Double bed
AED 360 per night
IMAGE
King bed
AED 379 per night
IMAGE
King bed
AED 379 per night
IMAGE
Unknown
AED 412 per night
IMAGE
Queen bed
AED 427 per night
IMAGE
King bed
AED 455 per night
IMAGE
Double bed
AED 471 per night
IMAGE
King bed
AED 479 per night
IMAGE
Double bed
AED 481 per night
IMAGE
Double bed
AED 498 per night
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Queen bed
AED 500 per night
IMAGE
Double bed
AED 504 per night
IMAGE
King bed
AED 506 per night
IMAGE
Double bed
AED 508 per night
IMAGE
Double bed
AED 753 per night
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Queen bed
AED 814 per night

Queen rooms

AED 342+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 342 per night
IMAGE
Unknown
AED 369 per night
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Unknown
AED 512 per night

King rooms

AED 570+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 1016 per night
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Unknown
AED 1030 per night
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Unknown
AED 1074 per night
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King bed
AED 1188 per night
IMAGE
Unknown
AED 570 per night
IMAGE
Unknown
AED 616 per night
IMAGE
Unknown
AED 768 per night

Double rooms

AED 480+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
AED 1203 per night
IMAGE
Unknown
AED 480 per night
IMAGE
Double bed
AED 613 per night
IMAGE
Double bed
AED 655 per night
IMAGE
Unknown
AED 733 per night
IMAGE
Unknown
AED 889 per night
IMAGE
Queen bed
AED 945 per night
IMAGE
Unknown
AED 967 per night

Classic rooms

AED 368+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
AED 1237 per night
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Unknown
AED 368 per night
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Unknown
AED 652 per night
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Unknown
AED 736 per night

Reviews

Pros

Cons

Traveller rating

564
520
331
168
100

Time of year

Traveller type

Show reviews that mention

+
grant park
downtown chicago
art institute
lake michigan
old hotel
great location
hot water
lake view
beautiful lobby
great room
room was old
great price
air conditioning
needs renovation
friendly staff
common areas
fridge or microwave
  • Okay
    Oct 2018
    5.7

    Not what we expected

    Good location. Friendly and efficient staff.

    Upon our arrival we loved the vintage aspect of the hotel. We attended a concert at the United Center and then were planning on coming back to our room for bed. When we arrived back to the hotel we discovered that there was a large Halloween party going on downstairs. When we got to the room it was almost 2am and the party was still very noisy. I googled to see if I could find info on when the party would be over. When googling our hotel, I came across several articles stating that this hotel is one of the most haunted hotels in not only Chicago, but the entire US. And come to find out we were staying on one of the most haunted floors across the hall from the most haunted room in the whole building. No wonder the room was so reasonably priced! We were totally freaked out and immediately packed our things and called a family member who lives in town to stay with. The hotel staff was understanding when we explained why we were leaving (after reading more about it we discovered that people leaving in the middle of their stay is not an uncommon occurance). Unfortunately, because we booked through kayak they were not able to refund us.

  • Good
    Oct 2018
    8.0

    It’s classic start building the big room and nice of you I like the room service car that brought me coffee at 6:30 AM

    It is a little rundown

  • Okay
    Jul 2018
    5.7

    Clean. Professional. Presentable.

    I didn't like that there wasn't a microwave in the whole building.

  • Okay
    May 2018
    4.2

    Ridiculous for what we paid.

    The view is nice lakeside.

    The toilet wouldn’t flush, The bed felt like a wooden pallet wrapped in a cardboard box. The TV was microscopic compared to the distance from the bad and the size of the room. The refrigerator wouldn’t keep anything cool, and we only saw one member of staff the entire time we were staying there. Breakfast was ridiculously overpriced, and they got the order wrong. Overall, I will not be recommending this place. I didn’t like being asked if I was here for a Westworld convention. First off, there wasn’t a convention and second, people actually do wear plaid. Also, if you want to know if two men are together then don’t ask if they are brothers. Especially if the room has a king size bed. That just came across as stupid

  • Excellent
    May 2018
    10.0

    Nice place to visit

    Is a good place

  • Okay
    Mar 2018
    4.8

    Mediocre

    I liked the atmosphere, vintage.

    The room was so plain, needs pictures on the walls. Tv was tiny, basically no outlets, the bathroom had water pooling my the door, not sound proof whatsoever and they could at least have free coffee or something in the morning

  • Okay
    Jan 2018
    4.5

    Good location. Elegant lobby.

    Heater did not work well. Could hear other room snoring. Toilet would run for extended amounts of time. Could hear all sorts of other pipes of showers running. Doorman did not believe that I was staying at the hotel when I was showing him my room card. Old building, renovations may need to start soon.

  • Okay
    Dec 2017
    4.2

    Haunted! For real.

    Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.

    Stayed with my 11yo and 17yo girls. We didn’t sleep because what I can only describe as “ghosts” kept bothering us. At first I thought the kids were tired and paranoid because it is an old hotel after all, but then stuff happened to me. And I was pushed in the shower and something grabbed my hair while I was sitting on the toilet. We barely slept because we kept experiencing and hearing odd things. We left as soon as we could. Was too bad because we were tired all day and now my kids are scared to stay in hotels. Book this place if you like ghosts or anything else paranormal.

  • Good
    Dec 2017
    7.7

    Shrugs

    Location is everything. Plumber was sent that day.

    I stayed in 634, north tower. Little hot water Gym was filthy, towels everywhere. Weights in the floor. Toilet was clogged when we go there. Don't touch the Fuji water, it's 4 dollars.

  • Excellent
    Dec 2017
    10.0

    Cold drink water available all the time in the lobby , the hotel is clean very polite workers, location was fine and the price for December it was perfect , it was my second time in that hotel and I will come next year too

    0

  • Good
    Sep 2017
    8.0

    The hotel is beautiful and in a great location.

    The mattress was very uncomfortable.

  • Mediocre
    Aug 2017
    3.4

    Don't bother with this place, many better options

    close to Soldier Field

    No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.

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About

Overview

The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe. Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile. Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access. Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century. Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.4 Good

Based on 12,778 reviews

9.4

Location

7.1

Service

3.3

Breakfast

1.4

Wellness Area

Things to know

  • Wonderful sightseeing

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Grant Park 206 m
  • Symphony Center 0.4 km
  • Art Institute of Chicago 0.5 km
  • Cloud Gate 0.8 km
  • Millennium Park 0.9 km
  • Chicago Cultural Center 0.9 km

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