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W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

AED 419+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.7/10 Good
Based on 1,105 reviews

Review highlights

  • 8.8
  • 8.4
  • 4.7
  • 4.2

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

    show all

    About

    Make history in the Windy City, where timeless elegance meets modern luxury. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, music at Millennium Park, and the theater district. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,105 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
    • 7.1 "Good cleanliness."
    • 5.8 "Food is average."
    • 4.7 "Rooms are not good."
    • 4.2 "Value below average."
    • 3.6 "Internet is poor."
    • 3.5 "Not very comfortable."
    • 2.1 "Awful breakfast."
    View all review categories

    Overall rating

    7.7 Good
    Based on 718 reviews
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
      8.5 "85% thought it was clean."
    • 4.0 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      4.5 "For 55%, the rooms looked old."
      3.4 "66% thought the tv was sub-standard."
    • 3.5 "Value below average."
      3.6 "64% thought it was overpriced."
    • 3.3 "Internet is poor."
      3.6 "64% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 132 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
    • 4.5 "Rooms are not good."
      2.2 "78% said rooms were small."
      2.5 "75% complained about the bathroom."
    • 4.3 "Value below average."
      4.1 "59% thought it was overpriced."
    • 3.8 "Internet is poor."
      4.1 "59% thought it was overpriced."
    • 3.3 "Not very comfortable."
      2.2 "78% said rooms were small."
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    Overall rating

    6.5 Good
    Based on 121 reviews
    • 8.5 "Location is great."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.5 "Good vibe."
    • 7.2 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.5 "Average cleanliness."
    • 4.9 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.6 "74% complained about the bathroom."
    • 3.9 "Value below average."
    • 3.7 "Not very comfortable."
      2.6 "74% said rooms were small."
    View all review categories

    Overall rating

    7.6 Good
    Based on 132 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Value below average."
      3.9 "61% thought it was overpriced."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.6 "Internet is poor."
      3.9 "61% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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