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W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

AED 434+

Overall guest ratings

7.8/10 Good
Based on 1,097 reviews

Review highlights

  • 9.1
  • 8.0
  • 4.6
  • 4.4

Nearby

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    About

    Make history in the Windy City, where timeless elegance meets modern luxury. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, music at Millennium Park, and the theater district. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,097 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to shopping."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.3 "Food is average."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.1 "79% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.1 "79% criticized the small bathroom."
      2.7 "73% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
      2.6 "74% were unhappy with the view."
      4.4 "56% thought the tv was sub-standard."
      2.2 "78% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
    • 4.4 "Value below average."
      4.6 "54% thought it was overpriced."
      3.1 "The price was too high for 69%."
      3.1 "69% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      4.6 "54% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
    • 2.4 "Awful breakfast."
      3.1 "69% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 669 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.2 "Good vibe."
      8.6 "86% said it was a stylish hotel."
      7.2 "72% enjoyed the lobby entrance."
      8.2 "82% enjoyed the friendly atmosphere."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.0 "Food is average."
    • 4.0 "Value below average."
      4.5 "55% thought it was overpriced."
    • 4.0 "Internet is poor."
      4.5 "55% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.6 "84% criticized the small bathroom."
      4.8 "For 52%, the rooms looked old."
      4.8 "52% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      1.6 "84% criticized the small bathroom."
      3.4 "66% thought it was too noisy."
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    Overall rating

    7.9 Good
    Based on 131 reviews
    • 9.1 "Terrific location."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
    • 4.7 "Value below average."
      4.5 "55% thought it was overpriced."
    • 4.6 "Rooms are not good."
      2.6 "74% said rooms were small."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
    View all review categories

    Overall rating

    6.7 Good
    Based on 131 reviews
    • 8.8 "Location is great."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.6 "Good vibe."
    • 7.2 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.5 "Average cleanliness."
    • 4.7 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.7 "73% complained about the bathroom."
    • 4.1 "Value below average."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Overall rating

    7.5 Good
    Based on 164 reviews
    • 9.1 "Terrific location."
    • 8.0 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 7.9 "Good vibe."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.6 "74% said rooms were small."
    • 4.1 "Value below average."
      4.2 "58% thought it was overpriced."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 3.8 "Internet is poor."
      4.2 "58% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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