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The greeting upon arrival at the hotel was excellent. The staff were extremely friendly, and the room itself was very clean and comfortable, if small. The location is good. Access to the centre of town is via a very pleasant walk up Las Ramblas. It is also an equally pleasant walk along the promenade which is just next to the hotel. All the rooms have kettles. Upon plugging in said kettle I received quite an alarming electric shock followed by a loud bang, sparks and smoke coming from the plug socket and a consequent power cut in the room. Whilst I accept these things happen as electrical appliances get older and need replacing, what alarmed me was the total lack of concern on behalf of the staff when I notified them that of what had happened, and of the fact that I had actually been electrocuted in their hotel room. In fact their only response was to send up a handyman to replace the kettle and reset the fuse. I mentioned what had happened twice at the reception desk and quite frankly other than showing some slight surprise they couldn't seem to care less. Another disappointing factor was the view. Many of the reviews, and indeed the website boast a fantastic panoramic view of the Barcelona skyline, whilst in reality the view, even from the 8th floor, consists of a massive pylon (which sits directly in front of the hotel) and an average vantage point of the Barcelona skyline at best.
Smell was disgusting all over the hotel
Absolutely great Cold water in the bath monday morning, but it was advised in advance
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
The hotel is ideally situated at the bottom of the main road leading to all the shops and city centre. You can walk to most attractions and the night life is amazing. The bathroom in my room was amazing too with luxury bath and shower. The hotel staff are very friendly and will help you with anything. I would definitely stay there again. Spotlessly clean! Take some teabags as you only get 2 per night with powdered milk. Breakfast was extra for my stay and eating out is a lot cheater than the hotels food. But the hotels food is excellent as a last resort. Just minor issues, other than those I have no real complaints at all about the hotel as it was amazing.
Nice, well furnished rooms. Good bathroom. Choose this hotel partly because it was announced to have a roof top pool. Now it turned out the pool is about 5x3 m and less than a meter deep. Disappointed about this!
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
The staff were helpful and very friendly
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
perfect view, nice room, balcony, swimmingpool,everything
The hotel was newly re-furbished and wery clean Only room service available
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
Perfect location, Cleanliness Nothing
The staff of the reception, cleaning of the room The service of the restaurant.
Room was very good ... expecialy bathroom metro is very closed
it was excellent my wife and i plus other members of my familt will be staying again next year
Clean place and convinient
The hotel was very clean, and the staff were very helpful.
Perfect location & perfect view :) No.
location and staff
Great location. Nice rooftop pool with great views AC didn't work in my room
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
Great location; Great views on the front rooms; Clean aspect
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
the location they are not aware about the conditions required in the request
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
fantastic location - good service
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
Proximity to railway station.
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
Access to trains
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
Very cclean room No kettle in room. No hot water for shower on the last day.
The location was fantastic.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
Garden, location rooms and cafeteria are not clean enogh
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
the location and the free wi-fi computers in the rooms were super.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
A very funky & cool hotel in a great location with amazing views.
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
The atmosphere, the design, nothing
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
Fast organisation on the reception, full information, kind porsonal In my room the floor was without covering.
Location in immediate proximity to the central rail station with direct service to the airport blesses any enterprise. The desk is covered 24 hours and a taxi to the airport if necessary is not too expensive. Rooms are clean. Beds are firm. Staff is friendly. Prices are modest. What's not to like? Catching a flight needs no surprises.
Localization and the room The price of the breakfast
Location close to the subway Staff was rude. Poor quality. The worst quality of beds. I still have back pain from sleeping there. It felt like if I was in a motel
Close to train station A little run down.
Exellent location, Small rooms and view from balcony
I really liked the staff; the were very accommodating. The room was very clean. Excellent location. The food, at least breakfast was not very good. Bacon was not drained. The fruit was not very fresh......
Very noisy at night. Not very restful. My only complaint about the hotel
The room facilties They dont have room service!!!
it was very close to one of the main the train stations and the view of the montjuic palace. Some of the furniture was broken. There wasnt any facilities in the room for a hot drink.
Comfortable clean room close to Metro into the city. The noise from a building site beside the hotel that went 24/7.
Expo Hotel Barcelona is a 4star totally "purse friendly" hotel very close to the Barcelona Sants central railway station. The hotel is easly joinable on feet (less than 5 min walk) and is startegically placed between two subway stations (Barcelona Sants and Tarragona). It is very clean and confortable and rooms are very well equipped. You will receive your own bathrobe and slippers. The building itself may not be very stylish but all considered it is a very good choice for a short stay in Barcelona.
We checked in with Daniel in the front, who was AMAZING. He is so sweet, attentive, and adorable. We couldn't stop talking about what a gem he is. He gave us tipa for our stay, offered to print out our tickets to La sagrada familia, which were ready for us as soon as we went downstairs. We really enjoyed the customer service here it was the best received in our entire trip in Spain. Beds were small but that's normal in Spain
Location. Great roof deck. Got a good rate online for a Premium Deluxe room. It was nothing special - not premium or deluxe by my standards - very basic. When we arrived, needed to use the toilet facilities - no toilet paper in the large one on the 1st floor - went to dining room to inquire for paper or another facility to use. Was given napkins for the restaurant to use.
Location is best. Hotel is pretty upscale. Aesthetic. Pleasing to the eye. My credit card was charged before i checked in. Made the resrvation in euros. Was charged in dollars at a rate of 5% higher than what I would have gotten on my credit card plus commission.Was asked to sign a cr card slip that said I was offered a choice of currencies chose dollars and my choice was final.
Good location in the middle of the eclectic pulse of Barcelona, a matter-of-fact, most of city's buzz is right in the hotel lobby bar. Design trying to hard, instead could use a good hard cleaning.
Room was very noisy. Could hear ladies talking in room above and constantly heard their high heels walking around above. Outside noise was very loud. Housekeepers in hallway very loud talking early in the morning every day. Room was stained and furniture showed signs of wear. Great location. Great lobby and hallway design.
I liked the location and modern style of the hotel. It is in easy walking reach of the centre of town and the roof terrace with its swimming pool gives excellent views of Barcelona The wireless internet connection in my room was non existent which was very frustrating and the two computer in the reception area always had a several people waiting to use them
The staff was wonderful. The room was sexy and comfortable. The location fabulous.
The room was beautiful and the staff helpful and friendly. The location was central and all sorts of transportation are within walking distance. We were lucky to get an upgrade to a room at the front of the hotel which have beautiful stain glass design balconies. We stayed when it was a little cooler in the evenings. The bathroom design is open and therefore when you finish showering you get cold a little quicker than you would in a closed off shower area. However this is for such a short duration it should not deter you from this great hotel. I would without a doubt love to come back here!
AIt's a gay hotel but 'hetero friendly' me and my wife stayed with a group of friends and didn't feel anything strange. Friendly staff, great location, nice rooms and good value for money. One of the reasons to chose it was the spa, but it cant be called a spa. 1 Sauna, 1 steam bath and teh pool and jakuzzi were not functional, some dirty stagnant water in the pool and we didn't use the spa after first trial. Also the minibar was nnot filled regularly and the room was not cleaned properly.
hotel should be mostly for gays. There were many straight couples, guess they did not know they arrived in a gay hotel. looks like too many straights for the gay community, to many gays for the straight guests. I am gay but this time the mix was not good. Check in lasted forever, they write you a guest pass by hand, it takes forever... worst check in in my life. Hotel was not able to provide service to print out my online boarding pass.. what a shame. I did not feel anything of the original gay concept, I felt they just sold out the hotel to anybody just to make money ( whats ok), but this was not my axel hotel from some years ago. It was just a very busy hotel and not sure if the value for the hotel was very good this time. Just my opinion.
Marisol! And the rooms were stylish. Rooms smelled of cigarette smoke.
The rooms had a comfortable bed and pillow. The rooms were clean and modern. The bathrooms are spacious and well maintained.
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Very large and quiet room We ask for a non smoking room but according to the smell it was not
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Location is great, near all touristic attractions No complaints
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
staff were most helpful and the location was very central
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
Every thing about Barcelona Nothing all ok
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Location, breakfast In improved number there was no promised dressing gown and slippers
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Great location, but you pay for it. Rooms were tiny.
excellent location The Hotel needs to be updated, slightly over rated.
Excellent City centre position
Room was recently renovated and was large by European standards. Room was extremely noisy due to the busy location and the fact that the finishing around the window was not completed. There was gap around the window for air and noise to flow through.
Excellent service. Great location Construction is still going on. There're no room safes and no pool
The location was central. The hotel is still under the construction. It should not be open to the public yet. There is a smell of cement and paint throughtout the hotel. Some of the corridors are not carpeted, just the basic cement is on display. The staff are obviously very new to their jobs and it took us ( a group of 9) an hour to be checked in. There is no pool or sun deck as described - this again is currently being built. The room I was allocated first, was overlooking the construction of the pool and there was a jack hammer going constantly so I was moved to a room in the front of the hotel which was slightly better but still beside a very busy and noisy main road. This hotel even when finished will not in my opinion warrant 4 star status. The rooms are small and cramped and its location (beside a main road) really lets it down.
Helpful, friendly staff. Comfortable bed. central location Room facing the street very noisy, but transferred us to another, much quieter room on request.
too noisy. the windows were not good
Great locattion of the hotel ,ideal for sightseeing(close to Plaza de Catalugna)Nice breakfast Although I did ask for a quiet rooms, we got the rooms overlooking the main avenue. No double glazing so very noisy.Also the daily cleaning of the room was quite basic. One door of the cupboard came out of the sliding door and although I did mention it to the reception, it wasn't repaired until we left.
Check-in time took a long time............and air con did not work.
Breakfast was great. Location was great, near placa universitat. Room was clean and big enough for two people. I would use this hotel again.
Nice hotel. Clean and not far from the center. poor wi fi signal in the rooms.
location was good and it was clean and friendly
The hotel is located on the hill side at Monjuic, overlooking the city. Two minutes walk at the back of the hotel you can board a cablecar to the beach front, near the world trade centre.The begining of La Rambla at Colombus statue is 15-20 minutes walk from the hotel.The Hotel itself was clean and confortable, the rooms where spacious and the bath tub is big enough for two people, the walk in shower is a real bonus. We didn't make use of the restaurant or bar. Nothing to do with the hotel, but the only negative thing is that because the hotel is not in the city centre we used taxis to go to and from the hotel at night and we didn't get the feeling that the taxi drivers where the most honest people in the ctiy. Then again this could be subjective. A taxi ride from plaza catalunia will cost $9-15, La rambla $8 during the day and $11 (Nov. 2010)
Staff very friendly and professional. Premises clean and comfortable No tea and coffee facilities in room.
Small boutique hotel - elegant, quiet and very comfortable. Very helpful English speaking front office staff. Rooms were spacious and high quality with excellent view.
the hotel itself and the staff and its proximity to the city, its quietness and views. No door on the bathroom of room 605. I was told this was a design feature, if so, it does not work at all.
Rooms were beautiful! Staff kept the best service throughout stay AirConditioner doesn't go much lower that 22. Also, hair dryers are not standard nor is a coffeemaker in room. Piano lobby can get loud as noice can be heard from rooms at least 5 floors up.
Great location fantastic hotel delux room perfect
Inner design is rather nice, rooms are modern and we specially liked open bath space. Although is near the city center, because it's on the little hill it's not so easy to walk in and out. We mostly used taxi in the end.
Modern style staff were not that friendly or helpful
Location, comfort, staff
I liked the view in the hotel. My room was very spacious and I had an amazing balcony. Certainly the management need to look a little closer at the service levels their staff provide. The main downside for the weekend for me is any request was met with long delays.
All No thing
The staff were very helpful. The room was well designed and equipped with a balcony and a good view. Food and facilities were good. The service was very attentive but sometimes the outcomes were a little 'quirky'...however we loved it. We liked the hotel and the location is great from one point of view. However people need to know you are on a hill overlooking Barcelona which is great and the walk down is easy. But coming back usually means a taxi.
good location overprice, poor room facilities, room was cleansed poorly
clean room . the hotel has a great location. we had to pay for a connection for electric.
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
location is perfect the rooms are small but comfortable enough
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
Location is excellent.
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
location and cleanliness of the room
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
The hotel was under renovation, lots of noise and disturbence during the day.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The roof bar was fantastic
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.
Proximity to the city sights Small and often unattended bar.Street side room was noisy and had to move to the rear of hotel.
the proximity to the underground station, the quietness and cleanliness of the room.
Our stay was very pleasant and the staff were all very helpful and kind. Super clean and nice rooms. I would recommend this hotel to all my friends.
Good sized rooms. Clean & tidy. Great location.
big room & toilet with tube and shower , friendly staff talking english, location is perfect, metro is exactly near the hotel's door and by walk to ramblas it take 10 min breakfast was limited and the plates was sometimes dirty & wet
Very close to the Metro The bed had a rubberised undersheet, very hot and sweaty! Room was very noisy.
The location was great for seeing the sights and shopping in Barcelona. The room was updated, clean and comfortable. The staff was helpful and friendly.
Generally Ok, nothing in particular The price did not include breakfast, surpricing!
Large room, excellent facilities
Very convenient location, friendly and helpful staff, clean comfortable rooms. Would have been nice if the pool was heated in the autumn
Very nice clean and comfortable hotel. Breakfast was nice and rooms are roomy, comfortable and modern. Good location - large shopping centre directly behind the hotel, 5-10min walk to metro, 15min walk to nou camp stadium One of the employees working at the spa was very rude and unhelpful
shower staff hang up on the phone
It's almost perfect! Room, breakfast, facility, everything is very good, however it locates a bit far from metro station. (But there is bus stop near the hotel.) If we can use spa and pool facility without extra charge, it will be further good.
On the first day upon arrival we used the Spa in the evening to chill out and relax which was great. The rooms were perfect, receptionist staff were very helpful when required. The negative aspect is the food service menu looked expensive along with the drinks at the hotel bar and items in the room bar - crisps €2.50?Nearest tube was about 15-20 mins on foot.
nice atmosphere &design location is a bit away from metro
Everything was really perfect. The hôtel, the breakfast, the employees, the situation closed to the nice supermarket, the SPA, the Swimming-pool! Absolutly my best hôtel in Barcelona.
All the interiors are designed superbly. Room was clean and comfortable. Service was friendly and professional. the breakfast buffet is expensive, but very good. Air conditioning of my room was quite noisy, even if turned at the minimum.
Well positioned for Camp Nou visit. Very friendly staff. Pool on rooftop could possibly have been heated. This is a marginal comment.
Very comfortable. Lots of nice extra touches. A great place to stay.
fantastic rooms... chic, comfortable, spacious.