Overview

JW Marriott Chicago
Best Room Service

151 West Adams Street, Chicago, IL 60603, United States
+1 312 660 8200

AED 812+

Overall guest ratings

8.9/10 Excellent
Based on 985 reviews

Review highlights

  • 9.2
  • 9.2
  • 9.1
  • 6.3

Good to know

  • Clean rooms
  • Pleasant entrance area
  • Impressive bathroom
  • Professional service

Nearby

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    About

    Encounter a landmark Chicago luxury hotel and experience the renowned architecture of world-famous Daniel Burnham. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or weddings and social soirees. Relax and enjoy a unique mind-body experience at the JW Spa offering over 15 services, treatments, and amenities. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago.

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    Marriott

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Spa
    • Express check out
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 985 reviews
    • 9.2 "Excellent pool."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.1 "91% were happy with the room service."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
      8.3 "83% were impressed by the valet service."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to shopping."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.3 "Business facilities were excellent, according to 83%."
      10.0 "100% thought the architecture was beautiful."
    • 6.3 "Breakfast is mediocre."
    • 4.4 "Value below average."
      2.9 "71% thought it was overpriced."
      4.4 "56% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
      2.9 "71% thought it was overpriced."
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    Overall rating

    8.7 Excellent
    Based on 433 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 9.1 "World class service."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.4 "High comfort."
      7.6 "76% thought rooms were spacious."
    • 7.3 "Nice rooms."
      8.8 "88% were happy with the bathroom."
      7.6 "76% thought rooms were spacious."
      8.5 "85% said rooms were clean."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Value below average."
    • 3.3 "Internet is poor."
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    Overall rating

    8.9 Excellent
    Based on 492 reviews
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
    • 9.1 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 7.9 "Nice rooms."
      8.7 "87% were happy with the bathroom."
      7.0 "70% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      8.8 "88% said rooms were clean."
    • 6.8 "Breakfast is mediocre."
    • 4.1 "Value below average."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    8.6 Excellent
    Based on 39 reviews
    • 9.1 "World class service."

    Overall rating

    8.9 Excellent
    Based on 19 reviews
    • 9.3 "World class service."
    • 8.0 "Rooms are great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    "Impressive bathroom"
    "Professional service"
    data provided by TrustYou
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