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"I love everything"

Cons: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."

Cons: "Seats"

Cons: "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Pros: "The crew was fine."
Cons: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."

Cons: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"

Cons: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Pros: "Really easy experience - friendly, organized, on time and a great price!"

Cons: "The set it was so bad"

Pros: "Cheap price with basic seats but all in good order and plenty of leg room"
Cons: "The check in processes was very very slow"

Pros: "Nothing."
Cons: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Pros: "Nothing"
Cons: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."

Pros: "Cheap price"
Cons: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."

Pros: "Nothing"
Cons: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."

Pros: "The first leg of my trip was good."
Cons: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Pros: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."

Cons: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Pros: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Cons: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Pros: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Cons: "The boarding process was unorganized and a bit frustrating."

Pros: "It got me there safely"
Cons: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."

Pros: "On schedule"
Cons: "No drinks offered"

Pros: "You get what you pay for, nothing more and nothing less."
Cons: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."

Pros: "Cheap Air ticket"
Cons: "Seats are not comfortable."

Pros: "Professional crew paying fit"
Cons: "Paying for drinks"

Pros: "The flight was delayed, presumably due to weather conditions"

Cons: "Late boarding for unknown reason."

Pros: "clean"
Cons: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"

Pros: "Nothing"
Cons: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Pros: "The aircraft chair are comfortable"
Cons: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"

Pros: "They changed my online check in into front window seats for free Was in time"
Cons: "It's low cost, it arrived in time. It's ok :)"

Cons: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"

Pros: "Quick flights"
Cons: "Long layover in inexciting airport Long, congested lines to board planes"

Cons: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Cons: "Flight took off late, no food or entertainment available"

Pros: "No problems at all, everything was OK and most important, on time"

Pros: "Nothing"
Cons: "Late in time"

Pros: "Nothing"
Cons: "Everything"

Cons: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Pros: "I never made this trip due to Pegasus delays - see above"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Plane is ok, clean, good condition"
Cons: "Almost no service. Cheak in took 2 hours!"

Pros: "anything"
Cons: "everything"

Pros: "If all you care about is price, then this is the way to go"
Cons: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"

Cons: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."

Pros: "Crew was attentive"
Cons: "Luggage was not put on plane, it arrived 8 hours later."

Pros: "The seats were comfortable, plane was clean and tidy."
Cons: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."

Cons: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"

Pros: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Cons: "Respect your flights and people time.."

Pros: "Delay for almost 1 hour.."
Cons: "Nothing"