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Empty flight, so got a row to myself.

Itinerary had a narrow 40 minute window to transfer, takeoff was delayed thirty minutes, missed flight.

The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.

Seat assignments when checking in.

The $89 extra baggage fee was expected but did not like waiting in a separate line for 15 minutes to someone showed up to take our credit card info.

Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in

The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either.

I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Cheap

Very uncomfortable seats No drinks included despite long haul flight Messy boarding procedures

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment

I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight .

Excellent Service

Everything was good!

I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?

Two hours delay, no plugs for charging no

The crew was very helpful Instructions for passengers were given clearly

The plane was very small and tight. Everyone had carry-on luggage but the cabin didn't fit! some people even had carry-on items larger than the cabin dimensions!! Food was cold and not tasty

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Nice cre

Air fare

A good flight for the price paid

Timing was not the best. Too early in the morning.

I liked the crew, they were one of the best I've ever seen.

The business class seats was terrible.

At check in staff did not know that I had 20 kg baggage allowance

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

Great entertainment. Crew was calm and professional.

Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing.

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Nothing

There was no entertainment and no food

Nothing

Late in time

There was no food or beverages handed out for free on the flight, nor was there entertainment - but no complaints here. The flight was safe, efficient, and exactly what i paid for. I only wish I could have gotten miles and smiles points!

Everything we want to fly business class next time

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.