It was a great experience had been wanting to fly emirates to Dubai for long time. Thank you to all the staff.
Older plane that was not as comfortable as newer ones. Video system had problems starting up. Younger, apparently less experienced cabin crew.
everything was great , perhaps lower pricing and more miles incentive and prolong expiration of miles
On the way there the food was not a good Standerd and fly Dubai is very cramped and again the food was not a good Standerd but on the way back food was excellent and staff were very helpful specially a lady which I took time to take her name Maria and another staff which was South African very very polite and helpful i am very sorry that I got her name
Staff were excellent and helpful and the food was lovely.
Boarding is messy, business class no priority line Delay is departure.. hot in cabin
My experience with Emirates was very disappointing, particularly in how the disruption to my journey was handled. My connecting flight in Dubai was cancelled and I was provided overnight accommodation, but I was not advised that leaving the airport could affect duty-free items I had purchased at my original departure airport. When I returned for the rescheduled flight, the alcoholic beverages were confiscated. I was then initially refused boarding for my rescheduled flight, although this was eventually resolved. Onboard, I was allocated a next to a passenger who repeatedly shouted throughout the journey. I asked the senior cabin crew member to move me to vacant seats at the rear but was told they were reserved for crew. The same seats were only offered to me towards the end of the flight, when moving was of little benefit. I appreciate the hotel accommodation provided after the cancellation, but the overall handling, communication and customer service fell well below what I expected from Emirates. What began as a flight cancellation became a series of unnecessary inconveniences, financial loss and an extremely uncomfortable journey.
Good service. I wish there was more legroom. The food could be improved with additional options.
Everything is smooth and good. While cabin crew didn't wake me up for food. When I got up I asked for my meal then they simply replied I was sleep due to that reason they did not wake me up. In that case I suggest they must keep stickers to place on top wake up or DnD.
Plane was old and seats uncomfortable but staff were friendly and helpful
It was a short flight. I don't really have any notes. You bring your own entertainment but as long as you aren't boring or forgetful that's not a bad thing. There were snacks and they gave me chocolate before we disembarked!
I liked the crews attentiveness, all food and drink items were tasty, and came out in a timely manner. The entertainment systems were not as responsive and my seat had issues with the auxiliary for the headphones. Seats were OK, and the headrest for my seat could go back only so far. Bathrooms were tight fit.
I enjoyed my flight back with Lufthansa because the food was good, and the flight attendants were nice and helped you when you asked a question. The flight attendants always came around and asked if you needed anything which I liked a lot.
My baggage got struck in Rome while coming back from Hyderabad - SFO I missed my connection from Delhi to Hyderabad, and they were offering me a flight 3 days later. I had to purchase my ticket to go to Hyderabad.
Terrible. This airline will cancel flights at very short notice.
Plane was old and the persons chair in front wasn’t easy to move up so he had it back most of the flight including during meals. The touchscreen was not working well and selections weren’t good. First time on a flight I really had a hard time finding something to watch. The crew was great and without them, it would have been a bust. Pilot got us there in record time.
It was pretty bad delays I missed my train in Sweden, twice.
my daughter was throwing up and I did not get any help. The food was such bad quality. the plane was clean and the entertainment was great
I wish the seats and entertainment could have been better
The turn time for a connecting flight from Europe to the US was only 40 minutes. We had to run through the airport, wait in passport control and the barely made the flight. Also, were were told at the counter that the maximum carryon weight was 9KG and were forced to check our two carryon. When we got to the gate, the size allowable was 11KG. Both checked pieces did not make the connection and are delayed two days. This all happened because of the 40 minute landing to takeoff time difference. When I asked the counter people about this being too tight, they said Lufthansa has a problem with this as it happens all the time.
