Find cheap flights to Stockholm Arlanda (ARN)

Once the flight took off, it flew to Prague without incident.

Got charged 35 Euros for each checked bag. Did not expect it. Flight was 45 minutes late taking off, with several gate changes. Luggage at end took more than 1/2 hour to reach baggage claim. From arrival at airport at about 11 am until baggage delivery around 6:30 pm we were involved in problem solving, and moving from gate to gate and waiting for boarding, waiting for luggage. Exhausting, and no apologies along the way.

Easy booking and polite ground personnel

No snacks for free, not even water. Given a 40 minute delay in boarding (due to delayed previous duties of the same plane), I would expect some concessions for passengers. The tickets cost same as big/established airlines.

Plane malfunctioned

Hot as balls

Super friendly staff, clean plane. Great selection of entertainment.

The line to register at the airport was 2 hours long

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

Service on Aeroflot is good -- helpful and friendly.

We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade.

Nothing

The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them.

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

Premium Economy seating is very comfortable and the cabin service was excellent.

Despite the long layover, they managed to misplace one or bags at Heathrow.

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Flight was cancelled.

Food and staff behaviour

Entertainment

Crew was nice

We were about 25 minutes late taking off. Minimum legg space. Very uncomfortable.

the flight from kiev to delhi was good

we had a horrible wait inside the airplane it was very hot and no water was given to the passengers after the flight was delayed twice!

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

Price

Pretty much everything esle

The middle seat was empty- much more comfortable flight!!!

You have to pay for everything! But the price of the ticket was very reasonable so that's ok.

Boeing 737 ok

No food

The seats were comfortable and the crew was very friendly.

The air conditioning was very weak. I was hot through the whole flight. The TVs didn’t work. There wasn’t anything to watch.

The plane didn’t malfunction and landed properly

Everything else. I understand that budget airlines are no frills, but this flight was just heart breaking. Took off 4 and a 1/2 hours late. Half of the staff was very rude too.

planes are old

Everything was fast.

Nothing.

1 hour delay ☹️

It was short flight so not much to share, crew was ok

It was delayed over an hour

loved the atitude of the crew, the plan is relatively new but 4not enough place even to move

It was short flight so not much to share, crew was ok

It was delayed over an hour

1 hour delay ☹️

Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane

Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"

The plane didn’t malfunction and landed properly

Everything else. I understand that budget airlines are no frills, but this flight was just heart breaking. Took off 4 and a 1/2 hours late. Half of the staff was very rude too.

comfortable seats. great entertainment.

it was late. it seems to always be late.

Very unfriendly and stressed out female attendants....they should keep the guys only...I wish I was seated on the other side of plane... Catered primarily to customers ordering and paying on the plane...including cooked meals....customers with preordered meals got everything last...we end up having no choice of meal (chicken only) while people seated next to us got their NOT preordered beef dinner promptly, 10 minutes before us...and people seated behind us got no prepaid meals because they run out of food...???...

Nothing

they do not even serve you water, when I asked ofr water they asked me to pay, it is not low cost Airline,l very unfriendly staff, I will never fly it again., the staff border line rudeness and have attitude issue. 7 hours flight or torture

Had to pay for even a basic cup of juice. No snack provided.

Failed to deliver luggage to Warsaw upon arrival on Wednesday.. Had to submit a claim upon arrival. Thursday morning still waiting for status of luggage which apparently remains in Prague.

Boarding process

Snooty air attendents.

Easy booking and polite ground personnel

No snacks for free, not even water. Given a 40 minute delay in boarding (due to delayed previous duties of the same plane), I would expect some concessions for passengers. The tickets cost same as big/established airlines.

Nothing

Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey

nothing

everything

None

This is an international flight and the airline didn't even provide complimentary water or soft drinks

The flight was on time.

Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers.

no clear on when to go

check in delay

I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful.

The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well.

Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago.

Not much

They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline.