Find cheap flights to Shanghai Pu Dong (PVG)

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

No onboard entertainment

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

Pleasant steward

Delayed and waste time at Jakarta airport

Food and timings.

entertainment system was not working

What's not to like about a $826 round trip flight from SFO to BLR, bought at a week's notice? The flight was on time, the crew was courteous, the legroom was more generous than most airlines.

Most of the USB ports on the entertainment units don't work.

Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again

Bad food Seat covers dirty Serving crew too loud and talkative Bathrooms messy Crew locked a few bathrooms Long lines outside the few bathrooms that were Open

Flight attendants

The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality.

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

We were lucky to get the last row where there are just 2 seats.

Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.

Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep.

Not applicable

Lack of ability to cancel

With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India

Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets

Basics are covered. TV screen is big but otherwise nothing special.

It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service.

Very comfortable. best airline I flew on overall and was first time .

Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food

Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent.

All crews they are helpfull

Food same going and coming times

Good

Good

Friendly service.

Boarding process could improve

The comfort and smooth boarding procedure

N/a

Movies entertainment

Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods.

Food, staff, flight

Cabin luggage limit, too long layover

I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.

Crew members were great!

Boarding was a bit chaotic, we had to be bused from the terminal to the plane. But overall a good experience.

The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

We had to disboard on the tarmac and be bused to the terminal.

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

Short layover, very good price.

Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

Same as above

Same as above

EVERYTHING they served

Strong, recycled perfume from flight attendants on business classy

Smooth from beginning to end Well done !

Crew. Food wasn’t bad.

Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines).

Overall good experience

Bathrooms were already dirty upon boarding

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

All was fine

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

Staff was helpful pre boarding

There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!

Very clean

Most of the Cebu Pacific flights feel like a greyhound bus

Crew seemed friendly and curtious

Checking in seemed long, snacks or meals weren't available unless prearranged at an additional cost....scheduled connecting flight to catarman, very long wait in amundane terminal lacking enough seating....suggesting that both airlines,PAL & Cebu Pacific coordinate flights better to cut down layover time in the inadequate Clark terminal.

nothing

customer service

impeccable, professionality and attention

wifi

I liked the convience of traveling between cities quickly. But in this case my flight was delayed

My flight was delayed and the food was not good at all...

Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite.

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

food was very bad

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

Flights were ontime, excellent customer service from gate staff and fligh attendants.

Food

None

Clean toilets.

The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I.

Clean comfortable plane. Decent leg room. Attentive staff

Manila airport needs upgrades

Plane was new and service was good!

For a 15 hour flight, they gave us lunch after 2 hours into takeoff and then dinner only 2 hours before landing. Portions were small too. The snack only consisted of about 10 pieces of popcorn. Next time I'll know to bring my own food for sustenance. No water offered either

We couldn't order vegeterian food

online check in process convenient; bag drop off at LAX counter was seamless. in-cabin entertainment adequate. usb portplug for charging personal electronics.

lavatory cleaness needed improvement. better if both lavatory in rear cabin were open for use (only 1 was open for use and there were long waiting lines)

Food and Entertainment

None