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(Return)
Airports
Origin
Dubai
AED 1451
only
AED 1451
Destination
Shanghai
AED 1451
only
AED 1451
AED 1451
only
AED 1451
Sat, 19 May
DXB
PVG
14h 25m
Wed, 30 May
PVG
DXB
26h 25m
AED 1451
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

PVG
LAX
Excellent 9.0

The crew did a top notch job which made the flight enjoyable. They walked around often to make sure everyone stayed hydrated.

The seats weren't the most comfortable and the food was normal flight food.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Sun, 18 Mar
DXB
PVG
14h 45m
Mon, 26 Mar
PVG
DXB
15h 10m
AED 1693
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
BKK
OK 5.6

My bag didn’t make it to the final destination. I was one of many people in the same situation who made the same journey originating in SF and ending in Bangkok. We had an almost 3 hour layover in Guangzhou, so I doubt that there wasn’t enough time to make the bag transfer.

CNS
CAN
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

ICN
DLC
OK 5.3

The staff spoke English very well at ICN, which was a nice change compared to China, where I live and work. They listened and understood my concerns, especially about having little time between flights, not knowing what to do next, and needed their assistance with getting my luggage forwarded.

Usually I love ICN airport. I was not aware there was another terminal, kilometres away by shuttle bus, that I needed to use between flights. If not for the extremely helpful information booth staff at station E, who arranged to have my luggage forwarded to my final definition, barely in time when the flights were purchased separately, I would have missed my flight trying to get my luggage then check it again, in addition to all the other steps. This time, I found the various steps in the procedure unpredictable. The signage is great but I didn't know what I was to do next.

CAN
SYD
Excellent 9.0

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days.

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days. the services need to be consistent .

SFO
CAN
Good 6.0

We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is.

The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting.

Thu, 12 Apr
DXB
PVG
15h 20m
Tue, 17 Apr
PVG
DXB
30h 05m
AED 1976
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1669 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
MNL
NRT
Excellent 10.0

Service was even better on the second leg of the trip and the leg room and seat were very comfortable.

More new release movies would have been good.

SGN
MNL
Excellent 9.3

The service was excellent - warm, friendly and helpful

Not enough leg room on the small airbus we had on the Vietnam - Manila leg for someone my height ( 1.83 m )

DVO
MNL
Excellent 9.3

Thw flight was on time.

None so far.

PVG
MNL
OK 4.3

The crew was polite and helpful, the boarding process was fantastic.

The smallest seats of any airline. No entertainment at all. Food is subpar at best. No auto checkin, so had to wait in line even without checked luggage.

MNL
LAX
Good 6.0

The flight crew and seats

The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent

Sat, 19 May
DXB
PVG
23h 25m
Mon, 28 May
PVG
DXB
24h 35m
AED 2024
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 17 May
DXB
PVG
20h 55m
Mon, 28 May
PVG
DXB
24h 35m
AED 2068
Trip: 12 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 309 reviews
Boarding
6.7
Comfort
6.5
Crew
7.3
Entertainment
5.3
Food
5.6
MNL
DVO
Mediocre 3.0

The view from the plane was ok. The seats were comfortable.

We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees.

MNL
HKG
Excellent 10.0

Thank you for the great services.

LGP
MNL
Mediocre 2.0

Flight was cancelled. No information about refund

MNL
MPH
OK 4.6

I wish I had something to like about it.

checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight.

BCD
MNL
Good 6.6

Very efficient!i was very happy with whole flight!

Sat, 3 Mar
DXB
PVG
16h 20m
Sat, 7 Apr
PVG
DXB
15h 40m
AED 2079
Trip: 35 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
MNL
Excellent 10.0

None

SFO
HKG
Good 7.3

Great staff and food

Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi.

HKG
SFO
Excellent 9.6

Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service.

LHR
EDI
Excellent 8.0

Flight was packed

HKG
BOS
Good 6.6

Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen.

A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain.

Sat, 19 May
DXB
SHA
14h 25m
Wed, 30 May
SHA
DXB
26h 25m
AED 1451
Trip: 12 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
KMG
OK 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

Sat, 19 May
DXB
PVG
11h 55m
Sat, 26 May
PVG
DXB
12h 35m
AED 1480
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HFE
CAN
Excellent 10.0

Courteous attendants.

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

PVG
LAX
Excellent 9.0

The crew did a top notch job which made the flight enjoyable. They walked around often to make sure everyone stayed hydrated.

The seats weren't the most comfortable and the food was normal flight food.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Sun, 18 Mar
DXB
SHA
14h 45m
Mon, 26 Mar
SHA
DXB
15h 10m
AED 1693
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
PEK
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

LAX
CAN
Excellent 9.3

Long haul 15 hour flight

CNS
CAN
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

CAN
MNL
Excellent 10.0

On time!

SFO
CAN
Good 6.0

We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is.

The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting.

Sat, 19 May
DXB
SHA
11h 55m
Sat, 26 May
SHA
DXB
12h 35m
AED 1480
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

Sat, 17 Mar
DXB
PVG
18h 25m
Mon, 26 Mar
PVG
DXB
15h 10m
AED 1733
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
DPS
CAN
OK 4.0

On time departure and arrival The inflight Crew were courteous

Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.

CAN
BKK
OK 5.6

My bag didn’t make it to the final destination. I was one of many people in the same situation who made the same journey originating in SF and ending in Bangkok. We had an almost 3 hour layover in Guangzhou, so I doubt that there wasn’t enough time to make the bag transfer.

CAN
SYD
Excellent 9.0

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days.

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days. the services need to be consistent .

LAX
CAN
Excellent 9.3

Long haul 15 hour flight

CAN
PEK
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

Thu, 12 Apr
DXB
SHA
15h 20m
Tue, 17 Apr
SHA
DXB
30h 05m
AED 1976
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1669 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
MNL
KUL
Excellent 10.0

On Time. Courteous crew, great service

Comfortable seats, good food, decent wines, inexpensive tickets

DVO
MNL
Excellent 9.3

Thw flight was on time.

None so far.

MNL
SIN
Excellent 8.0

I was updated ahead of time about the status of my flight.

MNL
NRT
Excellent 10.0

Service was even better on the second leg of the trip and the leg room and seat were very comfortable.

More new release movies would have been good.

MNL
SFO
Excellent 9.0

Great service, lots of movies to watch with free headsets provided, seats reclined even in the economy seats, and flight was fast and smooth

Un-organized boarding with late gate change

Sat, 19 May
DXB
SHA
23h 25m
Mon, 28 May
SHA
DXB
24h 35m
AED 2024
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 17 May
DXB
SHA
20h 55m
Mon, 28 May
SHA
DXB
24h 35m
AED 2068
Trip: 12 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 309 reviews
Boarding
6.7
Comfort
6.5
Crew
7.3
Entertainment
5.3
Food
5.6
HAN
MNL
OK 4.3

The price

3 out of 4 flights were delayed by 2+ hours

MNL
CGY
Mediocre 3.6

While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click."

REPEATING THE WORST EVER. While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click."

MNL
HKG
Excellent 10.0

Thank you for the great services.

SGN
MNL
Mediocre 2.0

Horrible experience.. Will never fly this airline

MNL
DVO
Mediocre 3.0

The view from the plane was ok. The seats were comfortable.

We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees.

Sat, 24 Mar
DXB
PVG
11h 30m
Mon, 23 Apr
PVG
DXB
25h 55m
AED 1557
Trip: 31 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
LAX
Excellent 9.0

The crew did a top notch job which made the flight enjoyable. They walked around often to make sure everyone stayed hydrated.

The seats weren't the most comfortable and the food was normal flight food.

Sun, 4 Mar
DXB
PVG
14h 35m
Sat, 7 Apr
PVG
DXB
15h 40m
AED 2079
Trip: 34 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SFO
Mediocre 2.0

It was a long flight, and customer service not good.

HKG
LAX
Excellent 10.0

Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well.

HKG
MNL
Excellent 10.0

None

HKG
LHR
Excellent 8.0

Flight was absolutely packed

LHR
EDI
Excellent 8.0

Flight was packed

Sat, 17 Mar
DXB
SHA
18h 25m
Mon, 26 Mar
SHA
DXB
15h 10m
AED 1733
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CNS
CAN
Mediocre 2.0

Nothing

Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

CAN
SYD
Excellent 9.0

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days.

We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days. the services need to be consistent .

CAN
BKK
OK 5.6

My bag didn’t make it to the final destination. I was one of many people in the same situation who made the same journey originating in SF and ending in Bangkok. We had an almost 3 hour layover in Guangzhou, so I doubt that there wasn’t enough time to make the bag transfer.

DPS
CAN
OK 4.0

On time departure and arrival The inflight Crew were courteous

Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.

CAN
MNL
Excellent 10.0

On time!

Fri, 13 Apr
DXB
PVG
15h 20m
Tue, 17 Apr
PVG
DXB
30h 05m
AED 1976
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1669 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
MNL
HNL
Excellent 9.6

Both the flights were high quality and easy.

The 13 hour layover in Manila was terrible. Philippine airlines has one room with very few good places to sleep. That night of sleep was really uncomfortable and staying in one room for so long drove us crazy.

MNL
SIN
Excellent 8.0

This time the seats were more comfortable

Nothing

MNL
KUL
Excellent 10.0

On Time. Courteous crew, great service

Comfortable seats, good food, decent wines, inexpensive tickets

MNL
SFO
Excellent 9.0

Great service, lots of movies to watch with free headsets provided, seats reclined even in the economy seats, and flight was fast and smooth

Un-organized boarding with late gate change

MNL
SIN
Excellent 8.0

I was updated ahead of time about the status of my flight.

Sat, 24 Mar
DXB
SHA
11h 30m
Mon, 23 Apr
SHA
DXB
25h 55m
AED 1557
Trip: 31 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

Mon, 5 Mar
DXB
PVG
14h 55m
Sat, 7 Apr
PVG
DXB
15h 40m
AED 2079
Trip: 33 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SFO
Mediocre 2.0

It was a long flight, and customer service not good.

HKG
BOS
Good 6.6

Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen.

A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain.

HKG
LHR
Excellent 8.0

Flight was absolutely packed

HKG
SGN
Good 7.3

There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly.

DEL
HKG
Mediocre 2.0

My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too

United Arab Emirates to Shanghai flight information

Flights arrive in Shanghai
Flights depart from United Arab Emirates
Flight price AED 1451
Airlines China Eastern, China Southern, Philippine Airlines, Cebu Pacific, Cathay Pacific
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