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Pros: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

Pros: Welcome crew

Cons: Poor aircraft, very small seats and no entertainment

Pros: Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.

Cons: check in counters

Pros: Excellent flight attendants and customer service

Cons: Informing travelers that flight was late.

Pros: Friendly and ready to help crew

Cons: No form entertainment whatsoever. Deleted for about 2 hours

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

Pros: Staff's communication and it was on time

Cons: Too cold in the aircrat

Pros: Nice new equipment A321 and FA always nice

Cons: Baording is always a cattle call, they attempt to go by rows this time but still a mess of crowding and shoving. The gate announced boarding and everyone jumped, then they tried to refuse those in line making it even worse. Poor gate agents!!! Then as always they blame manila teaffic for delays....so irritating. Almost an hour late...no reason it was sunny at both airports and this schedule is set weeks ahead and they still claim heavy traffic..ridiculous

Cons: short hall business class not comfortable - flight delayed as usual

Cons: terrible food - poor entertainment system with very mited choice - flight delayed as always

Cons: The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?

Cons: flight delayed as usual

Pros: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.

Cons: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.

Cons: Not much leg room on economy class. 200 $ extra makes the trip better

Cons: Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: Same as outbound flight.

Cons: Same as outbound flight.

Pros: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!

Cons: I was sitting around a lot of families with kids

Pros: Yes indeed. Polite and listening.

Cons: Snacks at the beginning, dessert, and inflight duty free.

Pros: Best crew I have ever had

Cons: Leg room is too small.

Cons: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.

Pros: My luggage was missing!!!

Cons: Flight was canceled or moved. They told us there is a problem with the flight and moved us to another airline. I’ve been warned about Aeroflot and it turned out to be true. I’ll file a complaint, I deserve a refund.

Pros: Everything was excellent

Cons: They are to strict with the luggage size and the weight

Pros: Good food Free accomodation for layover

Cons: Too long

Cons: Plane Seating space is so crowded & leg room space too small

Cons: Movies were very limited and not recent.

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Cons: My luggage come a day late from Ho chi Minh air port.

Pros: Food was again excellent, cabin crews are really nice this time

Cons: Washrooms could’ve been cleaner

Pros: anything good except my luggage

Cons: hope next time better.

Pros: Entertainment selections are awesome, plenty to keep you busy on such a long haul. I also like that they require seat backs upright during meal service so your tray isn't jammed into your lap.

Cons: They won't serve coffee or tea except during meals. Online check-in and seat selection doesn't work, and phone service might as well not be offered. I had to wait until an hour and a half before the flight to get a seat and of course by that time it's nothing but middle seats.

Cons: The food was of very poor quality and no alternatives. Went hungry the entire flight.

Pros: The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.

Cons: The assignment of seats for the Gold card members.

Cons: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Pros: Quick boarding, minimum queues.

Cons: Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff

Pros: The crew was very friendly, the plane was clean, the food was ok. The portions were great but the food selection was very ethnic and not neutral. The set was not y’all friendly. Couldn’t sleep all 14 hrs.

Cons: Seat tailored to accommodate a taller customer. 6.2 Nanjing Airport was terrible (customs) more Shanghai connection.

Pros: Entertainment was beyond excellent. It had all the latest movies from around the world

Cons: Leg rooms are small, similar to other flights

Pros: Seats are comfortable.

Cons: Check in agents could have been more professional

Pros: Comfortable seats and good support from crew.

Cons: Entertainment options were very limited.

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Cons: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.

Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

Pros: Crew staff was very helpful.

Cons: More entertainment options.

Pros: Comfortable seats and good support from crew.

Cons: Entertainment options were very limited.

Pros: I loved how quickly the process went with boarding and take off. i really enjoyed the meals they provided and the movie selection. The ride was smooth and everyone was extremely friendly

Cons: The seats were a little cramped, but I worked around that

Pros: Very impressive aircraft. Efficient crew.

Cons: Flight was delayed.

Cons: Like

Pros: Lounge in lax was wonderful

Cons: Boarding for business class was a mess

Pros: Lounge hard to find. Offering and help poor in lounge . Loading for business was great

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.

Cons: Seat space could be wider for working

Pros: Great seats and efficient service all round.

Pros: Okay in general, nothing impressive

Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.

Pros: Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop.