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Pros: Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class.

Cons: No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight.

Cons: A month before departure the flight was cancelled without good reason. due to this we had to book an other ( more expensive ) flight ! ! !

Cons: No individual screens for movies for an Intl flight. I'd be better to fly Turkish Air instead

Pros: Little snacks, USB ports, clean

Cons: Video and music are kinda out of date

Pros: None!

Cons: Its a cheap airline.what do u expect?

Pros: Seats were comfortable. Lavatory was spacious. Airplane was clean.

Cons: I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead.

Pros: Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time

Cons: No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s.

Pros: At least no gate change or delay..shock shock

Cons: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.

Pros: Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso

Cons: No complaints

Pros: Great crew and service

Cons: No good beer selections and the water had a bad taste l.

Cons: They did not provide water very frequently in flight. Food was satisfactory.

Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.

Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.

Cons: Inflight movies are very dated. Few new releases.

Pros: Crew was great. The sit was great for an international flight in economy class.

Cons: A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory.

Pros: The plane was late for operational reasons - the team made efforts to make the delay as short as possible.

Cons: The plane is really old - I could not adjust the air flow above my seat since it was broken.

Pros: crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures

Cons: more space for legs, modern screens

Pros: Crew

Cons: Passengers

Pros: Nice and friendly crew, good food. Perfect!

Pros: the crew was very welcoming and always wanted to help.

Cons: my luggage didn't arrive

Pros: Very poor airline.......never again

Pros: The in-flight crew good. Service good. The lounge good.

Cons: The check in at Mumbai airport poor. Woman not friendly or attentive. Not professional. She wanted to play on her phone instead. Overcharged for excess luggage. Ticket did not show correct terminal! Put it! My suitcase was damaged on arrival and no staff on arrival to handle matter.

Pros: Nothing

Cons: Dirty and crew is not polite

Cons: Cramped cabin

Pros: Amazing crew. Excellent food and beverages. On time departures and arrival.

Cons: I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Pros: I missed my flight due to reading the time of departure wrong, military time. It was my fault.

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: We were well looked after by the cabin crew. They came through many times with food and beverage services as well as water. Seats were comfortable enough and there was plenty of room for our carry on luggage. Boarding was on the tarmac and a little chilly but very orderly. Moving through security and customs/immigration at the Nanjing airport is a bit disorganized for in transit passengers but we were patient and the ground staff were very organized and helpful once we were taken to check in.

Pros: Nothing

Cons: Customer service

Pros: Customer care was good

Cons: I suspect the problem of luggage started with Alitalia my first leg

Pros: Flight and crew

Cons: Food and inflight entertainment

Cons: The delay was too much

Pros: Food and leg room were great

Cons: Entertainment was average

Pros: Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain.

Cons: Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends.

Cons: Couldn't check in online and caused me to miss my flight. Then made me buy new tickets

Cons: I already feed finished all bookings in May, it had to pay the costs. But they My booking had not been confirmed. Where I can not even find my reservation information. It is a very terrible thing. So I again pay 680.84 EUR I had to buy a plane ticket again. Never forget a very horrible experience. I accept 680.84EUR necessarily return the card fee. I will sue you by law.

Pros: Only 2nd leg- the crew was better

Cons: Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/

Cons: Transit time is good for way too tight

Pros: Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop.

Pros: The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise

Cons: The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz

Pros: Staff very attentive not disturbed after meal The smiles and demeanor of the staff

Cons: The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted

Pros: Nothing

Cons: Customer service

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Pros: Crews are good. The seat has more room for leg.

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

Pros: Boarding in HK is efficient. Flight attendants are good.

Cons: My seat was broken. I couldn't lean back for the whole flight when the seat in front of me came down. It was like a prison cell. U got stuck with several younger kids. One of them cried almost half of the flight.

Pros: I never picked a middle seat. Why did they do that to me? When I bought the flight ticket, I chose all aisle seats. Besides, the cushion on that middle seat was too old and thin.

Cons: Just give me the aisle seats as I requested when I bought the flight ticket.

Pros: Boarding was in order which started from the last to the front of the plane which was excellent since congestion was reduced and smoother flow of traffic. The food was good and tasty. The crew was attentive to passenger’s needs. The pilots did an excellent job specially in landing and take off. The ride was smooth.

Cons: Cleanliness of the restroom which can be improved. The temperature inside the cabin was a little on the warm side.

Pros: The boarding is smooth. The service is up to par.

Cons: The hot meal is bad. I don’t think the spam bun is healthy. The flight is delayed for 20 minutes. The pilot didn’t explain why.

Pros: The 737-800 was comfortable for the 3-hour flight.

Pros: Crew was great!

Cons: I was not able to select my seat and do the online checkin. The flight was delayed therefore I missed my connecting flight to final destination. As result the flight took longer than expected

Cons: Transfer process is too hassle

Cons: I lost my bag, its untraceable right now . The airline was not that supportive and i haven't heard from them till now.