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The flight from Los Angeles to Guangzhou was good and food was fine.

Food served on Guangzhou-Dhaka sector was not good.

China to Bangladesh was the best part of my trip

Food and wifi service : They do not serve appropriate amount of food for a 12 hour journey. No snacks no drink other than water . I was starving . Wifi was very very slow I could not even get the service. I had a stop over of 8 hours but I did not get any hotel or lounge facilities. Also please upload some new movies in two to three weeks.

Service Food

They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it.

the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax

What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always.

Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats.

Entertainment

Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better.

On time

nothing

arrogant check in people who said I can check in either computer bag or cabin suitcase and charged me 140 dollars for my suitcase which I didn't have to pay for other airlines for later connections

Bearable food one time.

Bus boarding, lousy location of the gate. Rude boarding staff

Clean punctual and short

No enough place to legs Food very poor. Maybe nothing is better...

Very short flight. I didn't think it was necessary to serve a heated snack, attendants were in a panic to complete the serving and cleaning up process! And the food was overheated and tasted like cardboard! Need clear signs at Ahmedabad airport for screening process, and banned/allowed articles. Very disorganised!

Travel time and overall great flying experience

nothing to mention

Air India is the best. Highly recommend it

All the latest entertainment

Food was unexpectedly good!

Flying is always hard when your sick but has no reflection on the companies.

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Flight was delayed

No entertainment available No food offered It was a short flight from Shanghai so was a typical experience

The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run.

Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner

The flight attendants were very nice and professional. Even though the flight was delayed the attendants at the gate do a very nice job.

Did not expect anything but it was actually good and pleasant.

I first bought 55MB then two hours later it said I had used up my data so I bought 105MB again but it ran out of data even faster....I didn’t watch video or anything, the only thing I did was reading some articles/texting/emailing...it was really hard to believe that the data was running out so fast...also, I even turned off WiFi when I wasn’t using my phone....

I already feed finished all bookings in May, it had to pay the costs. But they My booking had not been confirmed. Where I can not even find my reservation information. It is a very terrible thing. So I again pay 680.84 EUR I had to buy a plane ticket again. Never forget a very horrible experience. I accept 680.84EUR necessarily return the card fee. I will sue you by law.

Entertainment system kept kicking out of every movie or show every six minutes. It was really frustrating. A flight attendant did try to fix it, but it did not work. I had the exact same meal on the previous flight.

Punctuality of Eithad Airways,cooperative staff and smooth process

Checking of irrelevant documents

customer service is great

waited for another plane that was late..but no problem

Flight was generally ok.

No power or USB ports.

Was able to buy last minute at airport. food and drinks are fine

delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong

Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight.

Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices.

From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak.

Nothing!

Friendly crew, quick boarding, landed ahead of schedule!

The cabin temperature was too cold!!

No thing at all

Seats very small food disgusting ,they don't offer you any thing on board

The delay of my flight was not acceptable.

When we got to Manila, it was raining so bad. We had to get off the plane onto a bus. They handed us an umbrella to keep dry from the deluge. It was much needed, under the circumstances.

Compared to my most recent experience with Air China this crew, food and comfort were far superior. Admittedly that's a very low hurdle but this crew was quite good. Considering experience with three different flights the previously arranged wi-fi worked on none.

Unfortunately terminal personnel for mainland Chinese airlines have so far been horrible across the entire spectrum. Customer service never enters their minds. My reserved business class seat was given away because I did not check in at the gate in Shanghai before others. I don't know how that would be possible to accomplish when I checked in for the flight (same ticket) around 11 hours earlier in Kota Kinabalu. My connecting flight from Kota Kinabalu arrived over 3 hours prior to this flight departing and my checked bag did not make it onto this aircraft. When asked just about any question the answer was "we don't know" even when the answer is readily available. E.g. when asked whether the aircraft at the gate was that which we would be taking--same answer. I would hope it's not universal with these airlines but so far it's 2 for 2 considering my flights with Air China and China Eastern--they just don't seem to care about their customers. I've flown multiple times with EVA (Taiwan based) and never experienced such conduct.

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run.

No entertainment available No food offered It was a short flight from Shanghai so was a typical experience

I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)

The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane.

Good air line. Threat you well, enough food very good service.

comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one.

they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff.

SIA service and food is always good. The flight went by quickly which is good.

The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before.

Everything was fairly comfortable. Staff was friendly and attentive.

The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.

Punctual, comfortable, good service on-board.

Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty.

Thank you for having enough legroom for someone taller. Makes life much easier

Weather delays, however nothing anyone can do about that

Price Travel Kit Relatively new aircrafts

I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.

Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that.

One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen.

The team was very pleasant and helpful.

The movie selection was not the best for US movies.

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it.