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There was a delay 1 hr poor service no apology

Well organised.

Charging for light refreshments.

Modern plane, Free Internet during flight

Have to buy food and drink, staff not very friendly

Good value, well organised budget flight

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Even for a 50 minute flight, drinks and sandwich was provided

Even for this short flight, drinks and sandwich was provided staff were efficient and friendly

The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight.

Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice.

Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!