Traveller reviews
Overall rating
5.6
Okay
Based on 132 reviews
Boarding
6.3
Comfort
6.2
Crew
6.7
Entertainment
5.7
Food
5.6
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Scandinavian Airlines information
| IATA code | SK |
|---|---|
| Routes | 439 |
| Top route | Oslo Gardermoen to Trondheim Vaernes |
| Airports served | 114 |
| Top airport | Oslo Gardermoen |
Recent reviews
Traveller rating
785
404
303
260
10
Find reviews that mention:
flight attendants
great flight
connecting flight
flight was cancelled
international flight
crew was great
food was good
entertainment system
great service
movie selection
checked bags
bottle of water
customer service
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8.0
Seats in economy were comfortable for a person my age & height: age 73, 5’4»
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10.0
The crew was amazing and we would go out of our way to fly SAS again
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8.0
This was a one hour trip before our main flight to LA so we didn’t expect much.
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10.0
Outstanding service Boarding at the gate was a bit crazy. The gate seating area was small and they boarded the back of the plane and business and eurobonus at the same time which got crazy and very tight. Otherwise SAS is a great airline and service.
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2.0
I ordered a vegan meal months in advance. The meal never came and they tried to give me chicken. I told the attendant and she said nothing she could do, someone must’ve messed up so I had nothing to eat. She was very rude about it and did not apologize or anything, just said “handed them all out already” and walked away. Another attendant eventually came over and I asked her for some help and she was able to provide me with some snacks and she was very kind.
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8.0
Better lunch
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10.0
Such a wonderful comfortable flight!
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4.0
Please provide water. Please be friendly with small kids. 3 years old baby was sleeping and I was yelled at to put her up and not let her sleep on my lap during landing and take off.
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2.0
I don’t know how it’s possible but the airline has squeezed extra seats onto the plane which are not even an arm’s-length distance from the toilets. So on a redeye international flight that anyone would want some sleep on , we were placed in seats that didn’t recline and smelled like the bathrooms the whole time with them opening and closing every 10 seconds while the whole plane was using them. absolutely horrible flight!!!
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2.0
Flight was canceled
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2.0
Flights was canceled
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10.0
Consideration of family seated together. I would recommend and fly with SAS again.
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8.0
Easy on boarding. No food or free water/soft drink but it was a short flight so that was fine. Seats were average.
review from
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8.0
Seats had enough room for me where I didn’t feel cramped. Food was just alright, but I wasn’t expecting much on a plane so I was satisfied. 7 hour flight was not as bad as I was expecting
review from
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4.0
Complete ineptitude of staff dealing with overhead luggage resulted in an HOUR delay!!!
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4.0
Tray was filthy. Definitely not sanitized. Flight was slightly delayed
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2.0
The connecting flight was cancelled and there was not a way to get to the SAS flight. SAS has NO customer service available on the weekends. Very disappointed. Now trying to get a refund.
review from
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2.0
The original flight was cancelled and were unable to connect to the SAS flight. There is NO SAS customer service on the weekends. Unbelievable. Now we are getting the run around on receiving a refund.
review from
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2.0
The flight was cancelled by the airlines. I am getting no where with Kayak or Chatdeal regarding a refund. Improved customer service is needed, with real people in a timely manner. Very disappointed
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8.0
Basic flight. No food, no entertainment but everything was smooth as expected.
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8.0
Easy flight. Check-in as well as in-flight crew were very good. Comfort and cleanliness of planes was good as you would expect. Food was basic but tasty. No vegitarian option and no free alcoholic drinks in economy class. But overall was good experience and good value for money.
review from
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2.0
My suitcase did not arrive. Still waiting …..
review from
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6.0
Cannot get an extra nonalcoholic drink without paying for it. For such a long flight, annoying!
review from
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6.0
The cabin was extremely warm, and there was no way to control the temperature at the seat. I got sick.
review from
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2.0
I believe I put my notes in a previous paragraph that was for Chicago- Stockholm segment. You can read it there
review from
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4.0
On the way from Stockholm to Milan, our tickets indicated business class-but we were seated in regular seats, separated, and no one even tried to accommodate us. My wife has neck and low back conditions that she needs to have extra space but we were completely disregarded. This is unacceptable
review from
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2.0
LOST ALL OUR 4 CHECKED SUIT CASES
review from
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2.0
LOST ALL OUR 4 SUIT CASES!
review from
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8.0
Not much time to transit in ARN, and info on next gate was hard to find. No food offered in flight, only water
review from
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8.0
Seats seemed small
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Scandinavian Airlines FAQs
Where does Scandinavian Airlines fly to?
What is Scandinavian Airlines’ primary hub?
How does KAYAK find such low prices on Scandinavian Airlines flights?
Flight status
Scandinavian Airlines route map
Top airports served by Scandinavian Airlines
- Oslo Gardermoen Airport (OSL)
- Kastrup Copenhagen Airport (CPH)
- Stockholm Arlanda Airport (ARN)
- Bergen Flesland Airport (BGO)
- Trondheim Vaernes Airport (TRD)
- Stavanger Sola Airport (SVG)
- Tromso/Langnes Airport (TOS)
- Bodø Airport (BOO)
- Gothenburg Landvetter Airport (GOT)
- Newark Airport (EWR)
- Kristiansand Kjevik Airport (KRS)
- Chicago O'Hare Intl Airport (ORD)
- Brussels Bruxelles-National Airport (BRU)
- Malaga Airport (AGP)
- Malmö Airport (MMX)
Scandinavian Airlines contact information
- SK IATA code
- +37 26 06 84 35 Call
- flysas.com Visit
Overview of Scandinavian Airlines
Considered to be the largest airline in Scandinavia, SAS has its headquarters in Sweden and flies to over 123 different destinations throughout the world. For those that are interested in visiting Europe, some popular countries among customers are Belgium, Italy, and Germany, while those planning on taking a trip to Asia can consider flying to either Thailand or Japan.
If you will be flying with this airline, you can choose from three different travel classes, referred to as SAS Go, SAS Plus, and SAS Business. SAS Go provides standard amenities, such as free drinks, a hot meal, and the ability to use the airplane’s entertainment systems, while SAS Plus will give you access to an airport lounge before your flight boards, a comfortable seat that provides additional legroom, and the option of priority boarding.
SAS is a founding member of Star Alliance, an airline group that is composed of many international companies, including Air Canada, Avianca, and United Airlines. The company also has codeshare agreements with several other airlines, such as EgyptAir, Lufthansa, and Swiss International Air Lines.
Out of the airline’s fleet that is composed of over 150 planes, almost all of them are either Airbus, Boeing, Bombardier, or ATR. The Boeing 737-800 is the most commonly used by the company, as it is a comfortable option for middle-range flights and can fit up to 180 passengers. For longer flights that are between two different continents, SAS oftentimes uses the Airbus A350-900, a large jet airliner that can fit up to 300 passengers.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.