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New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

The service, food and entertainment was excellent!

The temperature in the cabin was a bit uncomfortable! It was rather hot and stuffy.

Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned

Nothing

Crew was friendly, courteous and very helpful. On time arrival despite a late departure.

As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

I got upgraded to business class, only the fourth time in 60 years flying!

Food & entertainment

Boarding, narrow seats for a 7 hours flight & lost baggage

What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always.

Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats.

Everything was so great cabin crew was so nice and so friendly

The movies were okay.

The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience.

Same as the flight from HK to AD.

Mostly punctual. Efficient staff service. Appropriate amount of food and drink served.

On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice.

Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this

Nice, friendly crew. Experienced pilot.

Average entertainment.

How they treat the kids

My luggage didn’t arrive to NYC

Best crew, good entertainment system with lots of films, good food (including special food).

Low leg space. Unable to select seats with bigger space even for an additional price.

Crew kept the bathrooms tidy

USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways.

My previous flights with Lufthansa have been in business class, which is fabulous. However, on this occasion flew economy because I got an exceptionally cheap ticket. I was pleasantly surprised. Obviously the seat was narrower, but had plenty of legroom. The food in economy in Lufthansa is better than most airlines’ business class meals. The crew is very courteous and professional. You really can’t go wrong with this airline.

There was no downside.

On time. Enough leg room even in economy. Staff nice. Good selection of movies. Food was actually tasty

Enjoyed the legroom even though we flew Economy class. Good selection of free movies. Crew was friendly and accommodating.

Review for Eurowings

They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.

I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again.

Excellent service and better seat space than American airlines. I would fly Royal Jordanian again.

Website for check in could be more user friendly.

The flight the plane the staff on plane the food the entertainment

Inspectors checking your personal hand bag with gloves on their hand getting into every pocket.

The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

In time

Nil

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

food was ok and ample.

window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

On time departure. Nice lounge

Nothing

The while tip was so bad