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Pros: They were helpful

Cons: The entertainment services on the plane

Pros: Everything was great one of the nicest airlines I've ever flown on

Cons: Nothing everything was great

Pros: Great service

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Cons: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore

Pros: Crew was not helpful they also spoilt my luggage

Pros: Crew was great. Seat was comfortable.

Cons: Drinks and food

Cons: Didn't think of something because the flight was awesome.

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Pros: Somewhat

Cons: Food

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Pros: The crew was great and food very good

Cons: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Cons: Information on arrival time was not correct

Pros: Helpful and friendly crew.

Pros: Nothing

Cons: Descent and landing were not pleasant while the weather was fine

Pros: TV on board

Cons: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Pros: Crew was great, seat was comfortable, adequate legroom.

Cons: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Cons: Narrow seats

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: Nothing

Cons: Everything!

Cons: Better comfort and services

Pros: Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional.

Cons: It was hot in the plane, probably cranked up the cabin heat to 25°C :)

Pros: Good value/price ratio.

Pros: The crew in the aircraft were good but the ground services were poor

Cons: The ground staff should respect travelers. And they should look to customers satisfaction more

Cons: The set it was so bad

Cons: It was late

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Cons: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: It was ok.

Cons: N/A.

Pros: Excellent

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Pros: The crew was terrific.

Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Cons: For me this part is not applicable

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Cons: Chairs are small

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Pros: in flight entertainment was really good

Cons: checkin luggage was terrible with more than half an hour wait although web checkin was already made

Pros: Quick boarding.

Cons: Rough landing in Bah.

Cons: Departure on time

Pros: The name

Cons: boarding. Food. Crew. Climate. Clean cabin . .

Pros: Everything was excellent .

Pros: Flight crew

Cons: Changing the seats without telling us or asking us. Basically treating passengers like flying for free

Pros: Amazing crew!

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Cons: Food must be better

Pros: Yes

Cons: Nothing comes to mind

Pros: Nice seat I got.

Cons: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: comfortable seat, friendly staff

Pros: Everything was excellent .

Pros: The name

Cons: boarding. Food. Crew. Climate. Clean cabin . .

Cons: Departure on time

Pros: Comfortable flight. Food was amazing