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Pros: The crew was professional and very engaging

Cons: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...

Pros: crew was great, food was delicious, seats were comfortable.

Cons: updated movie library, better handling of boarding for priority customers.

Pros: The food and the fast and efficient customer service.

Cons: There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Pros: In flight entertainment was definitely above average.

Cons: Crew were very impersonal. Didn’t seem to care about the needs of the passengers.

Cons: We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip.

Pros: My seat

Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor

Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Cons: The plane was very hot

Pros: Nice attention and good food. Plane and seats are confortable

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Cons: They asked me to pay for my luggages. It is strange

Cons: This flight often arrives late so it is difficult to get to your hotel

Pros: Delicious Easter eggs Beautiful interior design of cabin and seats Roomy

Cons: Need more movies to choose from.

Pros: The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus.

Cons: The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat.

Pros: The 20 yr old A330/200 was decided past its sell by ...

Cons: Very poor movie & TV choices. Business class seat very uncomfortable

Cons: The flight was held back for late arrival of some passengers which resulted in delay in departure

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again.

Cons: The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat.

Cons: Arrive on time Zurich

Pros: Outstanding service by the crew.

Cons: Seats in economy area little cramped

Cons: My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc

Cons: There was no wifi on flight

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: Just the cabin crew being nice

Cons: Punctuality KLM is always late

Pros: Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price.

Cons: The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say.

Pros: Coffe

Cons: The men from the crew was not friendly at all

Pros: Everything went fine, no complains!

Cons: Everything

Pros: Best food I've ever had on an airline! Great flight. Not too full.

Cons: Arm rests didn't lift all the way up on the plane.

Pros: The boarding process was much easier and faster. No delayed flights.

Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?

Cons: Very hot on board

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Pros: Crew was great and professional.

Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Cons: We had 4 hour delay causing a stop over at 3am. So yeah

Pros: Like the overall KLM experience

Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Pros: Great service.

Cons: Food selection and the number of portions of each selection.

Pros: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)

Cons: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.

Pros: -

Cons: Old fashioned jet with no screen or wifi

Pros: the crew was very helpful and friendly

Pros: Crew were very friendly, aircraft were very comfortable compared to other economic airway companies

Cons: Bahrain airport,

Pros: Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight.

Cons: The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up.

Pros: Nothing its was fast and no entertainment in board

Cons: Small seat

Pros: The airplane was clean an good and the crew was nice

Cons: The food could be better.

Pros: crew

Cons: comfort, leg room, very crowded, overhead space jammed

Pros: The seats were good for a short flight, which this was. No complaints.

Cons: Arrive on time Zurich

Pros: The food was amazing

Pros: The food was amazing and the crew was great from Chicago to Instanbul.

Cons: Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English.

Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: Turkish Air’s boarding is very good and their food and entertainment is good

Cons: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Cons: Thank you

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Cons: There was no wifi on flight

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.