Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Milan airport was bad experience. They should be more polite.
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
Plane was empty on the first leg of the journey. Seats have very little space between seats. No entertainment.
The flight itself was fine, but due to a snow delay my connection to Lisbon was delayed by six hours. Despite this, Swiss Air still managed to lose my luggage. Not acceptable. Someone else on the flight also lost their luggage.
Bad experience overall. Crew did not provide food for our 2 year old (even though we specifically bought a child infant seat for her and literally bought another full price flight), which was unacceptable. And we had to pay $310 each way to carry our ski equipment even though they advertise it as something that is free. Tickets were purchased the same way as usual, but they told us we had Economy Light tickets (I never elected to have such seats). Just plain manipulation and false advertisment. Very disappointed overall about this airline.
Flight from Warsaw to Zurich was just OK but the food selection for purchase was very limited. They were out of sandwiches from the very beginning
Really BAD check in experience. My bag was left in Geneva and I have not received it yet. I have been in Stockholm 5 days without clothes to change. The flight was good but very unhappy with the post service support.
Drinking water could be in more sustainable packaging than plastic bottles
It was much better than most airlines we have flown with. It remo des me Swiss Air 25 years ago.
Smooth boarding, on time flight, decent food and entertainment options.
Best international flight I have had in a while! Far superior accommodation, services, food and general experience compared to U.S. airline companies.
Everything was fairly easy just hard when you get to Heathrow not know your Gate number until an hour before but otherwise really everything great. Did not get my texts in time though to do me any good but that is why I still like everything the old fashioned way and print everything out.
Extremely uncomfortable seats with very little cushioning, unable to recline enough to sleep comfortably on this 13 hour overnight flight. My body was in pain by the end.
This flight was a very good trip for us. The crew were very friendly and helpful. They made arrangements for my husband to have assistance in boarding. We were not expecting a meal, so it was a pleasant surprise on this short flight to have a meal and beverage from a very courteous crew.
Flight departed punctually on time. Unfortunately it seems because the destination airport is a secondary airport the airline sees it fit to operate a plane with lower comfort and offerings. There was no inflight entertainment, wifi or let alone a screen to at least track flight status for remaining flight time.
Our experience on the Doha to Hyderabad segment was extremely stressful due to prolonged delays and a lack of clear communication from the airline. We were traveling as a family, including children, and the uncertainty around timing and next steps caused significant distress. There was very little proactive information provided during the delay, and we were not given clear written explanations about what was happening or how long it might take. This made it difficult to manage the situation, especially while caring for children in a transit environment. In addition, one member of our party was ultimately unable to continue travel, which added to the emotional strain and disruption of the trip. Overall, the experience highlighted gaps in communication, customer care, and handling of unexpected situations. We are sharing this feedback so that future passengers, especially families, are supported with clearer communication and better assistance during irregular operations.
I am a big person and have back pain and swelling in my legs, so this was a challenging flight due to confined space. I didn't find the crew very friendly either. I will think twice before flying long distances with Qatar again, due to the lack of legroom.
Good. It would be great if comfort seats were available
My entire row did not have power for the full duration of a 14.5 hour flight. Could not charge any devices such as laptop or phones for the entirety of the long flight. The flight attendants tried to remedy the issue by resetting the power, but were not successful. The only other solution provided was to move me to another seat on the plane which was in the middle row. I had paid for a “preferred” seat that was a window seat. This was a downgrade being offered due to the power issue.
The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily
There was not enough food for everybody. Some dishes were missing.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
It was excellent service in the snow storm gives us hotel and transportation. It will be more better if u can add one more meal because it’s a long flight boring journey. If you give extra meal time passes faster and can enjoy the trip better
Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Dirty and smelly lavatory and toilets in Wamos Air operated flights
Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good
The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.
From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe
Nice crew , clean cabin , food was delayed due to problem with the quantity .
Our flight was canceled with no rebooking offered. We are still waiting for a refund and had to book a very expensive flight to return to Toronto without any compensation or help from Turkish or flight hub. Extremely poor service during a time of crisis, speaks volumes about the type of airline and flight hub as a disaster of a company with zero accountability
Very Bad experience bqz I was missed my next flight.
Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
The crew is not focused on the guests but on their task!! No extra service. No business class amenities provided. A crew is not friendly if you ask for something extra, like tea. It takes 30 minutes, and you have to go them 3 reminders. Lack of friendliness, less but more of let me finish and go back to their group and Talk. Like a passenger is in on there way. So get your I gave you food just shut up
Bad sitting every flight not good experience with food either
To be prepared for being treated with disrespect by the ground crew.
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
The flight from Istanbul to Karachi was an old plane in which the seats don’t even come close to lying flat. It was uncomfortable - may as well have been economy, and a far cry from Qatar Airways that I’m used to. The food was mediocre and entertainment couldn’t even be used because there was zero privacy like in a normal business class, so it would feel as though everyone is watching the movie with you - which is awkward. I had to put my food tray out as a leg stopper to get into some sort of comfortable position to curl up and sleep, which is ridiculous. Unacceptable given the ticket still has a business class price tag.
flight was full and folks coming from Dubai all wear this strong perfume (OUD) which is annoying. Also, not sure why but these fools all stand up and get ready to bail once the plane stops. they seem to all run for the door which is funny AF. Plane was a 2 4 2 configuration and kind of an older plane with USB connection. Food wasn't that great either. Not sure i'd take this airline again since i have no plans on going to Istanbul again. Emirates is definitely better if you want to go from US to DXB,
It was great! Great value for the price I paid. Great crew and great food in business class
