Recent reviews
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10.0
i like the snack they gave.
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3.6
The staff and no delays. Checking in , great customer services and she was vey efficient. The uncomfortable seats .
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2.6
No delays The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight.
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6.6
Boarding was excellent. Flight was relatively smooth. Seats in economy were uncomfortable. Food was fair, at best. Wine was offered with dinner(a plus) but only once.
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2.0
Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel. I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days.
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3.6
Movie selection was good. Staff was rude and food was terrible.
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10.0
Great boarding process, friendly staff, the planes are newer and well-equipped, everything was on time, good food options on the plane Nothing!
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3.3
I was very impressed with the Ground crew who met me off the plane and had already arranged for me to go on a later flight with Emirates. If it had been possible to let me know when I was on the first flight that my onward travel had been arranged then it would have been perfect. my TAP Portugal flight from Lisbon to Heathrow was so late I missed my connection to AbuDhabi.
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10.0
The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing.
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5.0
The plane arrived in Lisbon without falling out of the sky prematurely. The process of checking my bag was brutal. It took an hour and half of waiting in line because the staff's management of the flow of people was so chaotic. Finally, a staff member realized that certain passengers were at risk of missing their flight and invited those passengers (like me) to jump to the head of the line. Otherwise, no communication from the staff to the queue of anxious people.
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10.0
i like the snack they gave.
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10.0
Great boarding process, friendly staff, the planes are newer and well-equipped, everything was on time, good food options on the plane Nothing!
review from
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10.0
The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing.
review from
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3.6
The staff and no delays. Checking in , great customer services and she was vey efficient. The uncomfortable seats .
review from
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2.6
No delays The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight.
review from
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2.0
Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel. I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days.
review from
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3.6
Movie selection was good. Staff was rude and food was terrible.
review from
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3.3
I was very impressed with the Ground crew who met me off the plane and had already arranged for me to go on a later flight with Emirates. If it had been possible to let me know when I was on the first flight that my onward travel had been arranged then it would have been perfect. my TAP Portugal flight from Lisbon to Heathrow was so late I missed my connection to AbuDhabi.
review from
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5.0
The plane arrived in Lisbon without falling out of the sky prematurely. The process of checking my bag was brutal. It took an hour and half of waiting in line because the staff's management of the flow of people was so chaotic. Finally, a staff member realized that certain passengers were at risk of missing their flight and invited those passengers (like me) to jump to the head of the line. Otherwise, no communication from the staff to the queue of anxious people.
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