Find cheap flights to Hamburg

I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Cheap

Very uncomfortable seats No drinks included despite long haul flight Messy boarding procedures

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Not friendly stuarders..

They had a snack even on such a short redeye flight!

No vegetarian snack option though.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

At check in staff did not know that I had 20 kg baggage allowance

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

Nothing

There was no entertainment and no food

Nothing

Late in time

There was no food or beverages handed out for free on the flight, nor was there entertainment - but no complaints here. The flight was safe, efficient, and exactly what i paid for. I only wish I could have gotten miles and smiles points!

Nice crew, everybody speak good English.

Waiting for boarding, waiting for luggage, they are to slow.

There was two hours delay on my flight. Almost missed my next flight. No variety of beverages. Very poor.

Even for a 50 minute flight, drinks and sandwich was provided

Even for this short flight, drinks and sandwich was provided staff were efficient and friendly

Great entertainment. Crew was calm and professional.

Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing.

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Everything we want to fly business class next time

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

Everything else was good besides the below content.

The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere.

Great service all round and lovely staff on board! A delight to fly.