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Pros: Very friendly

Pros: Great flight attendants.

Pros: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Cons: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Cons: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Pros: the food was delicious and the flight was smooth, the crew was friendly

Cons: navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight

Cons: There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available.

Cons: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.

Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Pros: Space between our feet.

Cons: Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat.

Cons: It is an airline that deceives you

Cons: It is an airline that deceives you

Cons: seat 53d has sound it the screen broken personal spot light also out of order everything is old

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Pros: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Cons: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Pros: Nothing.

Cons: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Pros: Well, it got me from Point A to Point B I guess

Cons: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Pros: The staff was nice and helpful

Cons: We were so extremely delayed

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Cons: The most unprofessional ground staff I have met coupled with the most disorganised airport

Pros: Excellent service and on time performance.

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

Pros: Best airline in the business quick efficient and outstanding service What else can you say

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Cons: There were several flight delays and gates were changes a few times.

Pros: Good food and comfortable temperature in cabin

Cons: A bathroom ran out of towels and toilet paper

Pros: That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that.

Cons: I wish I could have access to wifi on the plane, to tell my family how I was doing.

Pros: I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight.

Cons: This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath.

Pros: Food, entertainment system were very good

Pros: Excellent service and on time performance.

Cons: The most unprofessional ground staff I have met coupled with the most disorganised airport

Cons: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Pros: Well, it got me from Point A to Point B I guess

Cons: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Pros: Very good service, teh flight attendants made it as pleasant as possible, plane left on time

Cons: tough to sit on a plane for 9.5 hours

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

Pros: Best airline in the business quick efficient and outstanding service What else can you say

Pros: The # of movies.

Cons: I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me.

Pros: That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that.

Cons: I wish I could have access to wifi on the plane, to tell my family how I was doing.

Pros: Very comfortable seats & clean

Cons: Not applicable.

Pros: Requested for a aisle seat. Done without any issue. Very good food.

Cons: Airport in Istanbul

Pros: Comfortable because the plane wasn't full.

Cons: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.

Pros: Excellent service and on time performance.

Pros: Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this.

Cons: The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful.

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.