Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Emirates need to improve the boarding process. There is no point calling for all First and Business Class passengers plus Platinum, Gold and Silver Skywards members at one time. Further to this, try channeling all these people into one entry point with no defined lines. It was chaos. The is a common issue on the Dubai to Riyadh flight. Poor effort Emirates.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
Turkish Airlines will be my first choice to fly in the future.
I really enjoyed the food, only bad part on one of my flights my screen was a bit buggy but it wasn't a big deal it was one of their older planes so I understand that happens
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment
During mid flight, try to get a flight attendant to help I couldn’t find one Otherwise, everything was perfect
I loved and appreciated the agent at the check in counter in Amman. He was very professional and helpful. I believe his name was Lawrence. All I saw from him were smiles after smiles after smile. Very kind and professional. Overall trip was comfortable and pleasant.
The best airline food being served for business travellers. Excellent food.
I hate to have pay for my first luggage 165$ when I did my search on Kayak with 2 luggages .I don't plan to use kayak in the future and go with Turkish airlines directly
Very bad overall. The comfort level was undeniably uncomfortable. The in-flight entertainment was no good because my screen froze and “wasn’t able to reset”. The staff were rude and non-helpful. Instead of offering me an upgrade for all inconveniences for the ticket, and seat I paid extra for, I was offered a downgraded seat all the way at the back of the aircraft. The flight was delayed for so long, making the experience at the layover airport that much more unpleasant.
Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.
Seat pitch is not enough to eat comfortably. When seat in front is reclined, your screen comes closer to your face. Ryanair seats are actually more comfortable.
We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.
Had a nice little suite although I couldn’t close the door (but I didn’t ask anyone to help). 5K is a nice seat and very private (you look in on first class). Enjoyable flight and nice crew.
British Airways Flight 525 from Florence to London on July 29th 2025 was the worse flight I have ever been on. The flight was excessively delayed with poor communication from airline as to the reason for delay. We were notified of need for an unscheduled stop in Pisa after boarding due to weather which was limiting ability to fuel up to the capacity needed for the flight to London. Though we understand and appreciate the safety concern, on quick web search we later learned this was a recurrent problem. We were subsequently kicked off our connecting flight out of London to Port land, Oregon (also on British Airways) though that flight was also delayed (we were told we would not be able to make it in time, but ironically the amount of time it took for them to rebook us would have been more than sufficient to make the connection). We then had to stay overnight in London at a very mediocre hotel, had to take a flight out on a different carrier which involved a stop at LAX (not a direct flight to our home city which we had paid extra for the convenience). Half of our bags did not arrive in LA and we had to transfer the bags ourselves from the international terminal to terminal 6, only to have most of this luggage that made it from London to LAX not arrive in Portland. They bags were eventually found but took over 60 hours for delivery. The entire trip home which was suppose to be 13 hours took over 40.
Excellent everywhere but Philly, the most rotten airport in the world.
Fair, difficult to find the departure gate. Luggage delayed on arrival
The calls for our boarding group weren't heard/clear.
3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing
The wheelchair service was good. Staff and crew were helpful/supportive. The business of 'being overbooked' ....."you may not be able to travel tonight/we may have to put you in Economy'" was rather unsettling. Even Economy Plus in a MIDDLE seat felt cramped. The seating and experience felt very basic even though I had struggled to pay for extra - Economy Plus.
The business class seat was an uncomfortable conversion of a main cabin seat well below the quality of even the budget carriers in the US. I would have never paid for business class if would have known I get the same seat as main cabin. BA has gone down hill significantly in this class of service.
