Chaos at the gate while boarding - no clear signs or announcements
This777-300 is configured 2/3/2 for Biz class straight out of the 80s!!! Not to mention seats are narrow, bed does NOT FULLY RECLINE FLAT as advertised, and purser didn’t know that!! ARM REST HAS A REMOTE TABLET ON IT FURTHER CONFINING THE ALREADY NARROW SPACE!!! WHO thought this was a good design?? After flying the new A350-900 biz class Montreal to Dubai , this was a total let down!!
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
Milan airport was bad experience. They should be more polite.
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
My enetertainmnet screen was broken. Lost my bags. Almost missed my flight do to connection issues with (despite a request) ZERO help from crew. Food was edible. Potatoes pretty good even
5 hour flight with no food or on-board entertainment. Flight crew barely made rounds to provide water.
It was great. Enough space and room for legs . Great service to.
Cabin crew lovely and accommodating and I'll always fly BA in the future
Seating and food was the worst we have experienced in 35 years of traveling for both personal and busines .
Flight cancelled, lost luggage, crappy meal voucher. Nothing was good. Still dont have my luggage.
Boarding was efficient and quick, crew was very attentive, seats were comfortable.
Terrible service especially for premium economy. Much more comfortable seats on other providers
We were kicked off this flight by British Airways due to delays on our connecting flight also operated by British airways and were rebooked on a different carrier which delayed our arrival home by > 26 hours.
Very old aircraft. Seat 15 A & B personal light not working, foot rest broken in 15 A , reclining push buttons required two people to do it. Overall experience was below standard. The same food was served both the times. No snacks in the ally, drink choices very limited. It felt like it was the year 2000. The crew unfriendly, hospitality 4/10.
