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Pros: The crew, their professionalism and wide variety of entertainment.

Cons: Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777.

Pros: Boarding went smoothly, crew extremely curtious and helpful.

Cons: Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.

Cons: Seat space could be wider for working

Pros: Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god

Pros: The crew

Cons: Stop trying to be cute with boarding procedures. It adds more frustration as it is.

Cons: Ran out of chicken for the paid meal. Fish was terrible.

Pros: Truly friendly, service minded and happy cabin crew.

Cons: A bit messy for the boarding but partly as unruly passengers

Pros: Crew, service, comfort, food extra superb,

Cons: Add games on your entertainment, as you have movies for all ages, and have music as well like country song or old favourites would be much appreciated..

Pros: New Muscat terminal is lovely. service very attentive and food v. Nice.

Pros: It was a smooth journey

Cons: It was overall a good experience. Nothing negative to say.

Pros: Ok

Cons: Ok

Cons: Poor service Not adhering to time Very bad air conditioning

Cons: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Pros: Good crew, comfortable seat, plenty of storage

Cons: The inflight entertainment system

Pros: Good quality overall from Etihad

Cons: Selection of movies/tv was pretty dire and the wifi was awful.

Pros: new aircraft

Cons: Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average.

Cons: Awful. No eng speaking staff. No check in line mamaged.

Pros: Great Entertainment

Cons: Depart on time there was over 45 min delay without an explanation

Cons: There seems to be a continual problem with the ear buds connectors to the entertainment systems - they didn’t work for my random seat both ways! It was the same for my seat and the seat next to mine on return! We both had to be moved - again!! Hmmm!

Pros: It was a better experience (no screen that turns off and on by itself, no lopsided tray table) than my outbound flights, so kudos for that. The crew was very pleasant.

Cons: Food/snacks. I know people usually complain about airplane food, but I am not a picky eater and usually eat whatever is provided. I ended up picking at what was served. Perhaps I’m just not used to the selection since I usually fly American planes.

Pros: The crew was really friendly and helpful

Cons: I didn’t like nothing

Cons: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap

Cons: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

Pros: The crew was hard working, food was ok

Cons: Line up for boarding as well as storaging of our carry-on could have been managed better

Pros: The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!

Cons: I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity.

Cons: flight delayed as usual

Cons: 2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx

Pros: Friendly crew and spacious.

Cons: Food could be better

Pros: Dim sum between Hong Kong & Singapore.

Pros: Crew was polite.

Cons: For such a long journey, the plane could have been nicer.

Pros: Okay in general, nothing impressive

Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.

Pros: The chair was comfy! It could adjust to ANY position you need.

Cons: My crab cakes were just mush and my tv remote didn’t work.

Pros: Crew male

Cons: Should be ontime

Pros: I like how the flight was non- stop.

Cons: The seat was cramped and uncomfortable. Although I am a person of short stature, my back was achy throughout the flight.

Cons: Outstanding flight to Hawaii.

Cons: Not much

Pros: The crew on Cathay Pacific is always first class.

Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.

Pros: new seating arrangement is nice

Pros: Cathay pacific is the best airline

Cons: Nothing