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Pros: Boarding. Timely departure

Cons: Entertainment selection.

Cons: The hot food was dry and lost my appetite

Pros: Crew

Cons: Delays

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent.

Cons: The free WiFi was limited to a small amount of data or two hours.

Pros: Great service and attitudes by staff.

Pros: Great food and entertainment and the service was exceptional.

Pros: Entertainment was very good. Enough variety to pass the time.

Cons: The aisles were blocked a lot of the time making it hard to get to the toilets.

Pros: new aircraft

Cons: Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Pros: Nothing.

Cons: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Pros: You can’t beat the quality of service, seating, and other amenities you arrive fresh even after a 14 hour flight

Cons: The variety of movies is not that great needs to be improved some series have only one episode which defeats the purpose. While others have more so you cannot watch anything really with series.

Pros: Crew

Cons: Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful

Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Premium economy was great.

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Pros: Crewf

Cons: Food

Cons: The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future.

Pros: Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

Cons: Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

Pros: In economy class good enough leg space when compared to other airlines.

Cons: Head phones connections does not work most of the time.

Pros: Inflight Entertainment and seats.

Cons: None

Pros: It was all positives from the time we check in until we arrived in Kindon.

Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

Pros: The staff was very helpings .

Cons: The way they are Waigh the luggage was like weighing gold.

Pros: Well organized boarding, friendliness of staff, food service

Cons: Flight was delayed by about an hour.

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Premium economy was great.

Cons: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

Pros: Despite being a totally full flight, it was comfortable, with prompt food service and good entertainment options.

Cons: - The crew member in our section was great, but two of the other crew were totally over it and were blunt and rude, both to passengers and to the other crew! - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia. - Rear toilets ran out of paper towels and seat liners in last few hours of flight. - Gluten-free meal options were substandard.

Pros: You can’t beat the quality of service, seating, and other amenities you arrive fresh even after a 14 hour flight

Cons: The variety of movies is not that great needs to be improved some series have only one episode which defeats the purpose. While others have more so you cannot watch anything really with series.

Pros: Few good stores to shop at the airport, could have been better

Cons: No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.