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Cons: Check-in counter at airport. Long line. Boarding was pretty bad. Otherwise -- everything else was good/excellent

Pros: Flight was smooth and short.

Cons: Price is a bit higher compare to other airlines

Pros: Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's.

Cons: I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport.

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

Cons: A very good entertainment and comfortable space between the seat

Pros: Good crew and friendly

Cons: Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines

Pros: Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time.

Pros: Good movies good food

Pros: Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water.

Cons: Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better.

Pros: Crew

Cons: Delays

Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Pros: Good

Cons: Enjoy

Pros: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.

Cons: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.

Cons: There was an hour delay which the ground staff nor the airlines bothered to inform the passengers

Cons: The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :(

Pros: No problem

Cons: Service can b warmer Practically no entertainment, just a common screen

Cons: Change to HiFly plane - noticeable difference in most aspects

Cons: Immigration

Pros: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

Pros: Very Very Good

Pros: Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight.

Cons: Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service.

Pros: The big tv on the seat backs.

Cons: The seats were too close to each other.

Cons: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.

Pros: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Cons: Customer care & poor management

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Wonderful crew - flight good

Cons: Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment

Pros: Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Pros:

Pros: Nothing

Cons: Zero

Pros: .

Pros: Crew member rakhi had a smile on her face and was very polite. Thank you

Cons: Crew deermala was very rude and u necessarily making faces at passengers from the time they boarded the flight. Even if someone just asked for a glass of water.

Cons: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.

Cons: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Cons: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Cons: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.

Pros: Food was pretty good

Cons: The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Coffe

Cons: Have to wait along time to get the tickets of the connection

Cons: .

Pros: The seat was comfortable with enough leg room on the Exit row. The food is good.

Cons: No entertainment whatsoever! Problematic for a 3.5 hour flight

Pros: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.

Cons: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.

Pros: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers

Cons: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy

Pros: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible

Pros: Nothing as such

Cons: Air condition was very low

Pros: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Cons: No inflight entertainment or, if there is, there are no headsets.

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Flight Crew was excellent

Pros: Enjoyed the tasty food.

Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.

Pros: Plenty of leg room.

Cons: NA

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)