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Spacious premium seating

The crew found it more convenient for them to restrict access to the toilet for almost entire duration of the flight. Appallingvattitude. 7 flights with Jet in the last four weeks-never again!

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Short and sweet flight.

Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

They were able to accommodate my request to move to an aisle seat

Sticklers for luggage weight and the plane was small

Bag lost in Bahrain

Good food and entertainment

Crew could be nicer Crammed seats Late

nothing

everthing

Crew was welcoming, smiling constantly and great! 10 stars for them!

Entertainment was zero! Buy headphones if you don't have them? Buy a movie?

Friendly and efficient

Bus boarding

Wow! An excellent airline! Superb service, great movies options and goid food!

Excellent Service

Everything was good!

I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?

Postponed by 7,1/2 hours jeopardising the entire night.

No in-flight entertainment. The worst crew I have seen , no service at all.

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Nothing.

The cabin crew were very friendly, organised and polite.

The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Nothing

Everything they are a bad company

On Schedule and arrived 45 mins early. Staff was polite and smiling.

Little small seats in economy class. Sitting next to heavy person will create problem.

Not much.

Buses took ages when boarding and disembarking.

Counter employees was nice So are the crow

A few select staff.. the rest was rather "meh" or less

Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline.

Great value for the first leg of an open jaw AUH-MCT-DXB trip. Priced about the same as a return trip - the only airline to allow me to fly this route (multiple airlines at high one-way fares to split into AUH-MCT and MCT-DXB otherwise).

Older Boeing 737-700 aircraft used on this flight (the only one in their fleet) with limited leg room (subsequent MCT-DXB flight on an E175 was great though - new plane, great legroom). Bus gates at Muscat (although a new terminal is being built).

Still the most economical choice to fly from Brunei direct to Australia.

The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.

Price

Transiy in Brunei airport there is nothing to do at all.

The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport.

Absolutely nothing,

The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available.

The quality of food was poor.

Schedule was ahead of time

Overall pleasant staff. Price

Boarding ...... but that was probably more a function of the delays at Customs. Lounge very bland...... but clean.

Food - excellent Entertainment - good choice of films Crew - Friendly

Some crew members are really rude. Asked for a juice and one of them turned as if she didn't hear me. If you can't handle passengers, why become a flight attendant in the first place?

Simply terrible. Delayed. No vouchers. No care. Nothing. Lost baggage at the end

Can be improved.