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nothing

everthing

Crew was welcoming, smiling constantly and great! 10 stars for them!

Entertainment was zero! Buy headphones if you don't have them? Buy a movie?

Spacious premium seating

The crew found it more convenient for them to restrict access to the toilet for almost entire duration of the flight. Appallingvattitude. 7 flights with Jet in the last four weeks-never again!

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

Bag lost in Bahrain

Good food and entertainment

Crew could be nicer Crammed seats Late

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Friendly and efficient

Bus boarding

The staff were nice.

Everything except the staff

Nothing about this flight. Will avoid Air India in the future!

Dirty and tired looking aircraft; unruly and downright rude passengers; cabin crew were unable to take control of the chaotic boarding; God knows how will they control the situation in the event of an emergency. This was my first and probably last time with Air India. I have always travelled Jet Airways on domestic routes in India and they are far superior.

Flight was on time. Boarding was not managed well by Ahmedabad Airport. Two toilets had faults. Faulty tap and toilet seat. Lacking choice in in-flight entertainment despite high quality system. Air India should offer free water at the seat every 2 hours instead it's a help yourself service which is less good. No wi-fi services.

The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport.

Absolutely nothing,

The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available.

Everything that they had to offer

Great service, excellent customer service! Best offers

Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise.

Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment.

Postponed by 7,1/2 hours jeopardising the entire night.

No in-flight entertainment. The worst crew I have seen , no service at all.

Not much.

Buses took ages when boarding and disembarking.

The crew wasnot welcoming and helpful

Nothing

Everything they are a bad company

On Schedule and arrived 45 mins early. Staff was polite and smiling.

Little small seats in economy class. Sitting next to heavy person will create problem.

The quality of food was poor.

Schedule was ahead of time

Counter employees was nice So are the crow

Crew

The Food Choices