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Pros: plane and crew

Cons: mla airport is at its worse

Pros: Crew male

Cons: Should be ontime

Pros: Always great service on pal flights

Cons: I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing.

Cons: 4 hour delay and biman doesn’t update their website! Very frustrating.

Pros: Cabin staff were good seats reclined aeroplane was pretty new

Cons: Flight delayed 8 + hours, no information given inflight English entertainment was a joke

Pros: Overall process was helpful. Assistance at airport was good.

Cons: Lack of information about delay.

Pros: - The entertainment/distraction module was modern and functioning. Its UI (User Interface) was excellent. There was even a USB port, great for looking at images. The movies available were up-to-date. - The aircraft, a Boeing 737-800, was fresh off the assembly line. It even had that new-airplane smell. None of the seats were busted. Yet.

Cons: - Mosquitoes infested the jet bridge and the plane. Never seen anything like it. While that was bad enough, the crew began spraying a toxic knock-down cocktail over our heads. The fellow sitting next to me, an Indian, said 'This would never happen in India. People would refuse to fly until the problem was resolved. In India we have standards.' I said 'That's all well and good, but we're not in India. We're in Bangladesh, and people have become inured to unpleasantness. Even me.' Now, my aim's not to pick on Biman. Perhaps the mosquito problem is Dhaka Airport's responsibility and they've clearly dropped the ball. But c'mon, spraying a poisonous mosquito killer INSIDE the cabin filled with passengers? Get real. - The hard and fast landing in Kolkata. Felt like we were hitting the runway too fast. There was a slight bounce. It took a while for the reverse thrusters and brakes to come on. Sure, I'm not a pilot, and to a pilot perhaps this landing was totally normal and within protocol. As a passenger though, I was a bit spooked. I thought 'Gee, I hope this is a looong runway.' Also, the pilot kept saying 'Inshallah.' Inshallah this, Inshallah that. Inshallah translates roughly to 'God willing.' Faith is a personal thing and to each their own. However, I want to have faith that this plane's going to land safely based on the pilot's skill, not on God's will. - The meal. More of a snack, really, and that's OK given the short flight. But the Wonder Bread mystery meat sandwich was disappointing and totally unnecessary. Biman should serve tasty Bangladeshi snacks (chanachur, jhal muri, phuchka, shingara, etc.) rather than poor attempts at Western food -- especially if Biman wants to be taken seriously as the pride of Bangladesh's skies. The dislikes far outweigh the likes this time round. We'll seriously contemplate flying Biman again.

Cons: More space and room seating

Pros: The new aircraft is well put together and comfortable.

Cons: Boarding and disembarking delays on both sides.

Pros: Punctuality. I also had an upgrade which was super great!

Cons: More choices of movies would be great for long hauls

Pros: I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin

Pros: Perfect timing

Cons: We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there

Cons: Excellent service

Cons: The hot food was dry and lost my appetite

Pros: Crew was great, food was great, seat was comfortable

Pros: they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop.

Cons: The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights

Pros: Seats near me were empty

Cons: There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free.

Pros: Crew was fine.

Cons: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Pros: the airline manage the well UPTU issuing boarding pass.

Cons: Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so

Pros: Overall cleanliness and service

Cons: Delay

Cons: Legspace for passengers

Cons: Could have been on time

Pros: I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes

Cons: They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger.

Pros: YES

Cons: nothing

Pros: The staff was nice and helpful

Cons: We were so extremely delayed

Pros: Customer care was good

Cons: I suspect the problem of luggage started with Alitalia my first leg

Pros: New Boeing 787, crew very tidy and efficient.

Cons: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Pros: Very nice flight and very comfortable with extra leg room

Pros: Their Dreamliner plane is spacious, well fitted, not cramped.

Cons: Unable to listen to movies with their headphones - too much static

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Cons: Entertainment (i couldn't watch anything because my screen wasn't working

Pros: Friendly staff Entertainment Aircraft

Cons: No complaints

Pros: Everything . Very good

Pros: Professional flight attendants, kept a good schedule of offering refreshments and meals. Such a difficult task to be attentive to a passenger list that probably spoke more than 10 languages. Polite and patient throughout.

Cons: my bag was held in amman. when I was going through customs and my bag didn't appear, I approached a team member who already had my name on a list of people whose bags were delayed.. Would have saved me some time if they called the names of the passengers with delayed bags so we wouldn't be waiting for the bags to appear. I don't know if this is an issue specific to the flight crew or to the airline in general or to the airport but it did cause some grief on my end.

Pros: Good, yes

Cons: Thank you

Cons: Management, flight was delayed and no information conveyed ahead. Later connections missed and no proper arrangements made on time for next connecting flight.

Cons: If it’s on time!!!

Cons: The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen.

Cons: 24 hour delay without accommodation is not acceptable !!

Cons: Flight was delayed and the airline lost my bag

Pros: The seats was more comfortable large,

Cons: The coffee is not good,

Pros: Entertainment

Cons: Entertainment

Pros: The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them.

Cons: There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough.

Cons: We really appreciate your prompt response.Your customer service guidance is supportive for us

Pros: Good service

Cons: Not enough leg space, cramped seats

Pros: Good seats with leg room.

Cons: None

Pros: Evrything about it i loved

Cons: No comment

Pros: Service with a smile and a more humane approach would be good

Cons: Same hygiene and quality standards across flight on all sectors

Cons: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Pros: Decent entertainment system and choices.

Cons: Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!

Cons: Late arrival of the plane. Seat not comfort, basic serviceS

Pros: Crew were very friendly, aircraft were very comfortable compared to other economic airway companies

Cons: Bahrain airport,

Pros: Friendly and helpful flight crew Good food Free movies to warch

Cons: Too much money taken by the airline even though I had bought insurance