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Pros: The crew was friendly

Cons: The flight schedule was late and there were too many last minute changes in my flight schedules which drastically changed all my vacation plans as well.

Pros: Time management

Cons: More information about the terminals

Pros: Decent seat, plane was clean enough

Cons: Delayed by an hour, food was terrible

Pros: Overall great

Cons: Was not able to online check in

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Cons: Lost luggage

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Great stuff Comfortable seats, im 185 height and had lost of space for my legs.

Cons: Tha flight delayed for about an hour. Food wasnt great.

Pros: Nothing, really..

Cons: A passenger next to me was ill..coughing violently every 5 minutes..refused even after being asked by another passenger.to cover his mouth and nose rather than spraying us. I asked a flight attendant if any seats were open; she said yes, there were four open but she didn’t know where they were. Terrible customer service..they could have figured something out.

Pros: Good food, friendly crew, newspapers

Cons: No boarding announcement, crew didn’t offer any beverages - we had to ask for them ourselves, seats weren’t very comfortable, difficult to call them from outside Asia

Pros: We didn’t got our luggage still waiting for luggage so we had a really bad experience with this airline

Cons: you Guys have to make better luggage system arrive on time

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Cons: Entertainment was not working

Cons: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Cons: The business class was cheap. Didn’t expect such poor quality.

Pros: Crew was amazing

Cons: More options of food not the ready to eat ones

Cons: Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight

Pros: Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff.

Pros: Food was amazing

Cons: The WIFI

Cons: Ancient plane

Pros: The overall experience was good and relaxing.

Cons: The toilet area could be better occupied to help skin dryness control.

Pros: Food & entertainment are okay like the usual.

Cons: Crew were unusually very unpleasant & rude on this particular flight considering their airlines & the country are considered the land of smiles. They should've been more pleasing since the flight has been delayed for an hour due to some technical issues in the landing gear.

Cons: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Cons: Seat was very uncomfortably

Pros: Crew was just good. Nothing over the top.

Cons: Better food.

Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Pros: Crew very helpful in helping me make my connection in Guangzhou when our flight was late.

Cons: Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food.

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.

Pros: The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice

Pros: Nothing

Cons: Everything, totally understaffed, check-in kiosks do not work. Will avoid any carrier who uses them.

Cons: Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos

Pros: Good

Cons: Enjoy

Pros: Seamless check in and check out.

Cons: Everything was good. Can't complain. My legs are just too long to fit any airline seats comfortably.

Cons: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.

Pros: Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles).

Pros: Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate.

Cons: Qatar airways allowed us to take both separately and we could take up exit row if available without payment

Cons: too many little children

Cons: Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service.

Cons: Kosher food .. but normal

Pros: My bag was lost!!

Cons: To have my bag delivered

Cons: No movies.

Cons: Out buggage was lost. We spent a lot of time to find our suitcase.

Pros: Yes

Cons: Food needs improvement

Pros: Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Cons: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera

Cons: No thing

Pros: The seats in business class were great!

Cons: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.

Pros: The economy seat comfortable.

Cons: My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman

Pros: Rapidity for delivering the luggage

Cons: Verification of visa

Pros: The seat was good

Cons: The plane was old, we boarded late, a guy lit up a cigarette enroute - and I think it may have been a flight attendant - seats are tiny and don’t incline more than 15%, awful food.

Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Pros: Service with a smile and a more humane approach would be good

Cons: Same hygiene and quality standards across flight on all sectors

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep.

Cons: I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly.