Qatar airways Customer service was terrible especially in Baghdad office! They were very unprofessional, helpless and very rude!
Pros: "Amazing crew, super hospitality, conformable sit"
Cons: "non for now, may later after much observations, other than that.. it was a great experience flying with Qatar airways.."
Pros: "attentive crews, clean toilets"
Cons: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Pros: "Service and entertainment"
Cons: "On boarding and on time departure"
Pros: "The crew was amazing."
Cons: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "Great crew and food served was nice for airline food."
Cons: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"
Cons: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "Great service, friendly and helpful"
Pros: "Flight was comfortable. Flat bed in business. Crew as such nothing great."
Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Cons: "Screaming children; not the airliners fault"
Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."
Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Pros: "Cabin Crew was great, very professional and capable."
Cons: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."
Cons: "Service is great and the plane flew so smooth"
Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Cons: "Main course is not enough"
Pros: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Cons: "The shape of the seats was not optimal for my height/size."
Pros: "Professional courteous friendly and communicative"
Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"
Pros: "The food was amazing. Thank you!"
Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."
Pros: "Crew was excellent. Good flight"
Pros: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Pros: "Brand new and beautiful A350 aircraft, great service"
Pros: "Attentive service"
Cons: "The waiting room in Qatar airport was freezing! So many cold people who were not properly attired as you don't expect arctic conditions at 1am!"
Pros: "Some touch screen tv didn't work and some old style tv the audio didn't work. Flying 22hours like this can be difficult."
Pros: "The crew. They were all very friendly."
Cons: "Lack of leg room."
Pros: "Pleasant and professional crew on a new and well kept plane. The food and entertainment options were both varied and enjoyable. Big plus was the care package on a transoceanic flight. It only cost them pennies but it was nice to have a mini toothbrush and toothpaste on a 14 hour trip."