Daily cleaning, installation of cabin HEPA filters on flights from Russia to Abu Dhabi
Garuda Indonesia, S7 Airlines and Etihad Airways have all waived their change and cancellation fees on flights from Russia to Abu Dhabi. Confirm policies on booking site.
S7 Airlines and Etihad Airways do not allow booking a middle seat on flights from Russia to Abu Dhabi.
Most visitors from Russia need to provide a negative COVID-19 test result and/or quarantine to enter Abu Dhabi.
Read more about travel restrictions for Abu Dhabi
Visitors from Russia will need to quarantine for 12 days upon entering Abu Dhabi.
Visitors from Russia must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Abu Dhabi.
Current regulations for vaccinated travelers to Abu Dhabi: most visitors from Russia may enter Abu Dhabi but may still need to provide proof of negative COVID test.
Contact Tracing App for Abu Dhabi - ALHOSN UAE app
Contact Tracing App for Dubai - ALHOSN UAE app - Android
Contact Tracing App for Dubai - ALHOSN UAE app - iOS
Traveler Healt Declaration
Masks: Required in public spaces and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Abu Dhabi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Abu Dhabi is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Abu Dhabi with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Abu Dhabi up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Cons: "No gate for departure or arrival. No business class longe in Cape Town."
Pros: "Very nice and accommodating crew!"
Pros: "As always crew magnificent"
Pros: "The crew was very friendly, kind, and helpful."
Cons: "I couldn’t find any music that I liked - classical, soft rock, etc"
Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "crew amazing,"
Pros: "crew were amazing."
Pros: "Extra leg room only coz I was on exit isle"
Cons: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Cons: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Cons: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Cons: "It was too cold in the plane."
Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Pros: "air hostess very nice polite five star"
Cons: "seat alloted"
Pros: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Cons: "It was mostly a good experience."
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "The planes were nice and the crew was nice."
Cons: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Pros: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Cons: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Pros: "All of it was great!"
Pros: "On time and 5 star service"
Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"
Pros: "Good food, good service and clean planes."
Pros: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Cons: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Pros: "Individual entertainment"
Cons: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "Pleasant crew"
Cons: "Crowded flight, late departure."
Pros: "On time, clean and joyful"
Pros: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Cons: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Pros: "Good staff and service"
Cons: "Require more leg room"
Pros: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Cons: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Cons: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Cons: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Pros: "Service of the inflight crew and food quality."
Cons: "Too short layover time in Doha. Had to run from one gate to another to make connection"
Pros: "Swiss doesn't"t always have comfortable planes but this one was super comfortable"
Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Cons: "The food is good k"
Pros: "fresh baked bread!"
Cons: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Pros: "The food"
Cons: "If there was Headphones on flights"
Pros: "Seats very comfortable; real feather pillow! Everything was on time."
Cons: "Breakfast consisted only of sweet items -- I didn't touch it."
Cons: "Seat confort"
Pros: "I was offered to check in my carry on, it was nice."
Cons: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."
Cons: "The connection time was too long"
Cons: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Pros: "Arrived on time"
Cons: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."
Pros: "Very kind crew. Great food. Nice leg room even for economy."
Cons: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."
Pros: "Left on time. Quick flight."
Pros: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."
Cons: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."
Pros: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Cons: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."
Pros: "Very Pleasant Staff!"
Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"
Pros: "Quick trip :-)"
Cons: "45 minute delay, but those are pretty understandable and unavoidable."
Pros: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Cons: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."
Cons: "Waited for baggage at Newark for more than 45 min"
Pros: "on time performance; friendly flight attendants"
Cons: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."
Pros: "Service was minimal but sufficient, Food was good"
Cons: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."
Pros: "Plane on time, crew friendly. Great flight!"
Pros: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Cons: "Tight connection on Zurich."
Pros: "We received an upgrade to business class. The entire experience was excellent."
Cons: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
Pros: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."
Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Cons: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Cons: "Small spaces between seats"
Pros: "Comfortable and safe flight"
Cons: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"
Pros: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Cons: "Not a big deal, but I missed the vents above the seats."
Cons: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."
Pros: "Friendly and professional crew, good movie selection"
Cons: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."
Pros: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Pros: "fast, all good"
Pros: "Overall product fine, food excellent"
Cons: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."
Pros: "Friendly staff"
Cons: "This aircraft should be retired long time ago"
Pros: "Terrific flight. All on schedule"
Pros: "The service , the hospitality and kindness"
Cons: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."
Pros: "Swiss airlines was amazing"
Cons: "They were very nice attentive"
Pros: "Coke Zero was available."
Cons: "Limited selection of movies and tv shows and only one food option."
Pros: "1. The crew was very friendly and polite. 2. The food was good. 3. Service was good."
Cons: "The flight is long. It will be good to have an area in the plane for some physical exercises. Sitting motionless during long time is not healthy for everybody."
Cons: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Pros: "Good staff, food, service"
Cons: "No leg room for us tall people!"
Cons: "As I had bought the tickets via Air India for a SWISS flight, I was informed that I cannot upgrade to business class, even when I was ready to pay. Inspite of being a SENATOR with the Star Alliance's Miles and More program."
Pros: "Our attendant was very nice with a great attitude."
Cons: "Luggage line in Zurich at airplane"
Pros: "Easy boarding."
Cons: "My flight delayed and I missed my connection"
Pros: "Flight was cancelled"
Pros: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Cons: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."
Pros: "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Cons: "Nothing. Everything was great."
Cons: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."
Pros: "Good service, friendly staff."
Cons: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."
Pros: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
Pros: "great service"
Cons: "Didn't get to travel. Will never fly Turkish Airlines again."
Cons: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Pros: "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"
Pros: "Great flight"
Cons: "long boarding"
Pros: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Pros: "I like the comfort, food and the entertainment."
Cons: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."
Cons: "Flight was delayed 2 hours before take off."
Pros: "Every thing"
Cons: "Seats could be a little more comfortable, not enough legroom."
Pros: "Gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Cons: "Did not like the long connection to Rome from Istanbul. Otherwise the accommodations were good and clean, and the crew friendly."
Cons: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Pros: "best in all regards"
Pros: "Great service, smooth flight, and overall a pleasure to fly with."
Pros: "The crew was very helpful in getting the Wi-Fi to work on my phone. The food was delicious."
Cons: "Not enough leg room for me at 6'3"ans the guy in front of me reclined his seat for the whole 12 hour flight!"
Pros: "It was a fine flight"
Cons: "Just in Istanbul the we got screened completely again at the termanal then at LAX CBP thought it would be good to hold us at the tarmac for almost an hour while they hunted and detained a kid"
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Pros: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Pros: "The food was amazing."
Pros: "Food and entertainment were OK."
Cons: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."
Pros: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Cons: "Not a lot of leg room in coach..but thats normal for most airplanes."
Cons: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."
Pros: "the crew were very nice, the plane was new and half empty and it arrived on time"
Pros: "Service, food."
Cons: "Check in booth when we checked in bags were very difficult to deal with."
Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Cons: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
Pros: "The food and entertainment were great. The crew was good but..."
Cons: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Pros: "Excellent service. Food was great too!"
Pros: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Pros: "Economy class seats were comfortable and had more recline than most airlines."
Cons: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
Pros: "Good food great passenger service."
Cons: "Having to take a bus to plane"
Cons: "They always ran out of food options."
Cons: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Pros: "Best airline food I have ever had. Most comfortable long flight as well."
Pros: "Outstanding service, very attentive crew, careful attention to punctuality."
Cons: "no information on frequent flier program"
Pros: "food was perfect. Staff on board wear good."
Cons: "checking in at Beirut Int. Airport as a first image for the turkish airline was fair. the lady on the counter wasn't friendly and responsive to my simple question concerning the seat. entertainment TOUCH mode of the screen wasn't working properly."
Pros: "Everything is well organized, crew members were great."
Cons: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Pros: "The food was good"
Cons: "The seats were very cramped"
Cons: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."
Pros: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Cons: "No food for vegetarians."
Cons: "Space is too limited even for the a small built body."
Cons: "My luggage did not make it with me."
Pros: "I just loved the friendliness of the crew. Way to go Lufthansa"
Cons: "Not sure about the seats but they could use some cushion."
Pros: "Flight on time, crew polite and ready to help"
Cons: "Seats in the plane a little closer to each other than usual I think."
Pros: "Smooth flight except for tasteless special meal"
Cons: "It was a different way later flight"
Pros: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Cons: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Pros: "The flight attendants were very nice and the service was excellent"
Cons: "No problems average flight slight delays."
Pros: "Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!"
Pros: "Good flight crew, professional, glad I arrived on time"
Pros: "Every thing except food. Could be better"
Cons: "Less space in the seats than there used to be."
Pros: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Cons: "United Airlines needs to upgrade its planes."
Cons: "I made seat reservation in the internet and the LH agent change it"
Pros: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Cons: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Cons: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Pros: "Good plane"
Cons: "No entertainment on board of the aircraft"
Pros: "Clean plane, decent entertainment options"
Cons: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Pros: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Pros: "Extremely polite and courteous."
Pros: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Cons: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Pros: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Cons: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Pros: "Very friendly personal, good food and drinks."
Pros: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Cons: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"
Cons: "the seat"
Pros: "Crew was very good. Pilots, definitely, were high level professionals."
Cons: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Pros: "Flight was short. Only 3.x hours."
Cons: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Cons: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Cons: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Cons: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Cons: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Cons: "The company denied any responsibility for the passenger and for the full fill the trip"
Cons: "Moscow demanded that Lufthansa had to pay 500 dollars"
Pros: "Crew was great and the plane was clean."
Pros: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Cons: "Food on this destination was the best of other flight legs."
Pros: "Overall great experience!"
Pros: "Airline people all very professional, welcoming, courteous."
Cons: "Almost missed flight from heathrow to Newark. Previous flight was delayed. No airline personnel at arrival gate in heathrow. Finally had to run from the after the multiple security and passport checks, for about 15 minutes and we were the last to board, before they took off. Huge risk of missing the flight altogether."
Cons: "The security questioning at the boarding gate was not at all coordinated. Note that this was a Lufthansa flight operated by United. I was asked the same security questions twice because the first security officer forgot to place a sticker on my boarding pass. The security staff was both rude and arrogant."
Pros: "Great food and entertainment options."
Cons: "Very slow boarding process. A lot of the boarding crew just standing around waiting instead of moving the passengers thru to board. A half hour delay ensured due to the slow boarding process. Seemed to have no clue how to board efficiently. Seats a little cramped in economy. Passenger who was disabled - could not stand on his own - was seated in an aisle seat and passengers had to climb over him to get in and out the entire flight. Should have been seated in a different seat since he never stood up."
Cons: "Limited space"
Pros: "Great crew and planes"
Pros: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"
Pros: "Very attentive flight attendants -- esp. liked the frequent offerings of juice and water; wine with meal was also appreciated. I will fly Lufthansa again!"
Cons: "For evening flight from DC to Frankfurt, I would have liked meal served a bit earlier so that we could have longer opportunity to nap before arrival."
Pros: "The crew"
Cons: "The kosher food"
Pros: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Cons: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Cons: "They were very strict with the weight. Everything else was perfect"
Pros: "Crew was great"
Cons: "Leg room. Hardly any for a person 6' and above"
Pros: "Good pilot."
Pros: "Service was great."
Cons: "Couldn’t download the entertainment app."
Cons: "Air pressure in cabin was terrible"
Cons: "Horrible food"
Pros: "The food was excellent and the cabin crew were friendly"
Cons: "Not enough water available as it was a very warm flight and I was quite dehydrated"
Cons: "Delays, poor communication, overall very poor service for a premium price."
Cons: "I booked for baggage through kayak and had to pay again. What a scam"
Cons: "I wish the announcements made in English were easier to understand"
Pros: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Cons: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Pros: "crow and food and cooporatio was wow"
Cons: "seat was so hard"
Pros: "Good service! On time!"
Cons: "not nearly enough room, despite having bought extra legroom seats. Crowded.."
Cons: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Pros: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Cons: "Had to put my carry on luggage far from my seat since there were too many people with carry on"
Pros: "The flight left Budapest on time and arrived on time."
Cons: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Pros: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Cons: "The staff member and very rude and racist it's sad to see this still happening"
Pros: "No surprises. Routine flight."
Pros: "Friendly staff and excellent onboard service"
Cons: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"
Pros: "I liked getting a meal and drinks without having to pay extra. We didn't see that a lot during our month in Europe."
Cons: "My only complaint is the €60 Euros for my checked bag. That was painful."
Cons: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Cons: "Couldn't easily buy checked baggage beforehand so had to pay at the check in counter. The self check in kiosks did not work at CDG airport."
Pros: "Excellent AEGEAN staff, polite and helpful."
Pros: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Pros: "Legroom Polite and attentive crew"
Cons: "Flight times No onboard entertainment"
Cons: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Cons: "Everything was bad delayed and unprofessional team."
Cons: "Bag fee that I wasn't otherwise notified!"
Pros: "N8ce airline attendants and they even served lunch!"
Cons: "All was fine"
Pros: "time scduale in flight' plesant"
Cons: "too small the seatin"
Cons: "baggage fees were totally unreasonable high"
Pros: "Great food and drink."
Cons: "So cramped!"
Pros: "The flight was ok, in time."
Cons: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."
Pros: "Staff was great, fast easy check in, food was nice and everything was on time."
Pros: "Everyone was so friendly & the food was delish!"
Cons: "Same as on the flight to Larnaca"
Pros: "Served Snack during Red eye without any drink"
Pros: "Flight was on time and boarding was reasonable smooth."
Cons: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Cons: "I would like if you call me and I tell you. 972-508935554"
Cons: "Worst airline ever Never flying with them again"
Pros: "Flight attendants were really nice, seats on a plane were comfortable and the views from the plane were amazing"
Cons: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Pros: "Crew were attentive. It was nice there was a meal - but only bread for vegetarians. The pilot sounded very nice. The flight arrived before schedule."
Cons: "Boarding at ATH gate B26 was third world - not enough sitting to accommodate two busy flights: Heraklion and Warsaw - poor AC. On the flight itself the AC was too hot and the air was smelly. In one of the WC there was no water."
Pros: "Excellent service from the crew. That's about it."
Cons: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Pros: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Cons: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"
Airlines flying from Russia to Abu Dhabi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Russia to Abu Dhabi
Masks required on board, masks provided on flights from Russia to Abu Dhabi
Social distancing seating
Middle seats unavailable to book on flights from Russia to Abu Dhabi
Testing for antibodies, testing for symptoms for flights from Russia to Abu Dhabi
Waiving of change fees. Search flexible flights from Russia to Abu Dhabi