Daily cleaning, installation of cabin HEPA filters on flights from Russia
Emirates, Air Arabia and S7 Airlines have all waived their change and cancellation fees on flights from Russia to the United Arab Emirates. Confirm policies on booking site.
S7 Airlines and Etihad Airways do not allow booking a middle seat on flights from Russia to the United Arab Emirates.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Russia to the United Arab Emirates.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United Arab Emirates from Russia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to the United Arab Emirates with an airline and back to Russia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United Arab Emirates from Russia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Add snacks between the males"
Cons: "Thank you"
Pros: "We really enjoyed this airline"
Pros: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pros: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "I like the service in the flight"
Cons: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Pros: "From new York to Doha flight seats are not that comfortable."
Cons: "Long trip"
Pros: "seat was great"
Cons: "flight attendant should be nicer"
Pros: "Attentive crew. Good selection of meals excellent wines"
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "The food and flight staff were good"
Cons: "Food is good except Chicken coconut curry"
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pros: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "The professionalism of the staff"
Cons: "No comment"
Pros: "Love it. Newer airplane; state of the art high-tech."
Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Pros: "Overall - Flight was good."
Cons: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Cons: "Food choices could be better."
Cons: "I am platinium and got treated that way!!"
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "On time"
Cons: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"
Cons: "Steep decline in food quality"
Pros: "Food was good"
Cons: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Pros: "Great flight"
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Pros: "Excellent aiways"
Pros: "I like it."
Cons: "No problem"
Pros: "Some touch screen tv didn't work and some old style tv the audio didn't work. Flying 22hours like this can be difficult."
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Pros: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Cons: "The wifi was useless"
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Cons: "No entertainment"
Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"
Pros: "Not much. Flight was on time, the plane was clean, crew were decent."
Cons: "Boarding was a nightmare. They allowed too many people with 4-5 carry ons on board, and gate checking extra bags took forever, keeping the rest of us rule abiding flyers waiting in line."
Cons: "They didn't let me pray for couple of minutes in the flight. Other non-muslim airlines let us pray in the back. Will not choose this airline of they don't change their policy"
Pros: "Great !"
Cons: "Flight delay and postponed my journey more than three hours without any compensation"
Pros: "Short trip very comfortable"
Cons: "No complaints"
Pros: "Very bad customer service"
Cons: "Very bad customer service"
Pros: "Crew was excellent, and the distance between rows are enough so seats are very nice."
Cons: "Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules."
Pros: "Everything was excelent"
Pros: "The crew was attentive"
Pros: "The food was good and the service was mostly good."
Cons: "Our cabin was very warm and seats were uncomfortable."
Pros: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Cons: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."
Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."
Cons: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Pros: "Friendly staff and good food. Efficient boarding system."
Cons: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Pros: "Entertainment was good."
Cons: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Cons: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Pros: "The entertainment option was pretty good"
Cons: "For such a long flight, there’s not much legroon."
Pros: "Large screen tv and new mivies"
Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Pros: "The food is ok as is the entertainment on board."
Cons: "The crew could be nicer and more responsive"
Pros: "Nice snack"
Cons: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."
Cons: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."
Cons: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Pros: "Never got the chance to actually try it."
Cons: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Cons: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Pros: "good food, enough leg room"
Pros: "Purchase value"
Cons: "Economy seats are a bit tight"
Pros: "Worst flight"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Pros: "All went well with security and boarding."
Cons: "Rough air and turbulence"
Pros: "The food was impeccable- would compete favorably against Etihad, Singapore, Cathay or Emirates Courteous crew who would be the very best with some more training in making customers feel special. Excellent business cabin"
Cons: "Slightly edgy crew"
Pros: "Gave us direct flight back to Singapore in premium economy seats."
Cons: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Cons: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Pros: "Good food, very polite and attentive staff."
Cons: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Cons: "Stop over in Istanbul, flight to US. Had to go again through security with not enough staff, stood around 40min in a messy line with no air-conditioning or water to go thorough security again. There were elderly people having to do the same. Later, after landing, there was no parking for the airplane, so after 10 hours flight we we're held for 25 minutes inside the airplane. New regulations will make me reconsider using Turkish airline for US bound flights, although it's a great company, unless they find a more comfortable and organized way to do the security check."
Cons: "Delayed yet again"
Cons: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."
Pros: "The food was great!"
Cons: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."
Pros: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Cons: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"
Cons: "Nice people"
Pros: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Cons: "TV screen very far from the seat and could only interact with it via the remote control."
Cons: "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
Pros: "Food, entertainment, crew"
Pros: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Cons: "Chaotic boarding procedures in Istanbul airport."
Pros: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Cons: "Nothing negative. Keep up good work!"
Pros: "Same as above"
Cons: "Same as above"
Cons: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."
Pros: "Crew were pleasant and did a superb job of making passengers feel welcome."
Cons: "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
Pros: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Cons: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"
Pros: "The crew was amazing indeed. Very polite and attentive. Hot food items were good. I like the slippers and the cover for eyes (to allow you to sleep) that the company offers. Audiobook selection was reasonable too (classics in 3 languages)."
Cons: "It was a 10-hour flight, and by the end of it, the restrooms were not as clean (even though the crew tried to maintain them). This is typical for these long flights - no solution."
Pros: "Crew was courteous and helpful."
Cons: "Seats are cramped a bit"
Cons: "Old A330, entertainment system is very tired of this world"
Pros: "The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded"
Cons: "New chairs"
Cons: "I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours."
Pros: "Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices."
Cons: "Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight."
Cons: "More hotess"
Cons: "Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk"
Pros: "Crew was great"
Cons: "They lost my luggage and zero leg room for economy seating for anyone over 5’10"
Pros: "Slippers, eye mask and toothbrush and toothpaste."
Cons: "Wish there was a vegetarian option for food."
Pros: "The crew was professional."
Cons: "The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights."
Pros: "Great airline and service"
Pros: "Boarding was smooth"
Cons: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"
Pros: "We arrived safely"
Cons: "Airplane was two hours late. The food was not good. Not friendly crew."
Pros: "seats were comfortable, enough space."
Cons: "Food was absolutely horrible, especially the second meal. they offered pasta with chicken, there was not even 10 gram of chicken there and even pasta was so much boiled it was all smashed. How can anybody eat that kind of food have no clue."
Pros: "The flight crew was very friendly"
Cons: "Checkin personnel was not friendly"
Cons: "No entertainment. Long queues for boarding. no food option for vegetarians."
Pros: "Good flight. No trouble anywhere, very professional."
Cons: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"
Cons: "The flight from jfk to Moscow was delayed by 2h and the connection was lost in Moscow to Bucharest!! We had to stay in the airport 5h to fly to Viena and from Viena to Bucharest! They changed the flights while I was in the plane with no confirmation of the changes! KAYAK! I WILL NEVER BOOK FLIGHTS FROM YOUR WEBSITE I WILL NEVER USE YOU AGAIN! I was a very good client of you guys " you can check my name""
Pros: "great flight, friendly service, good food. best part is non-stop between moscow and miami."
Pros: "Great pilots. The flight is smooth which makes me feel safe (because I’m always nervous when I fly). They are also punctual. This is my third time flying with them and the attention to the passengers is getting much better. The flight attendants are nice and helpful."
Cons: "What I didn’t like was that they run out of breakfast omelette. The chairs in front of me got eggs and the rest of us on the back got two small plain pancakes with a super sweet can fruits which were not that good. I really was waiting for that omelette. I got so hungry and angry to smell those eggs and sausages and being punished with those ugly pancakes."
Cons: "4 hours delay"
Pros: "Bad, bad, bad Iwill never fly with this company againg"
Cons: "Crew, food, alll bad"
Pros: "Flight was smooth and comfortable. Boarding was easy. Flight crew was attentive."
Cons: "All airline food is bad Aeroflot is no exception. All flights are cramped and uncomfortable. Aeroflot was no exception."
Cons: "AIroflot is a very cheap airline. I'll try to avoid flying with them again"
Pros: "Flight attendants were cheerful and pleasant, good choice of movies, food was decent."
Cons: "Rude service at check-in. No eye contact from personnel. Online check in did nothing to expedite the process; we had to wait in line with everyone. Airport personnel did an okay job maintaining order with the extremely slow line. Security/TSA was typical for JFK - rude barking of orders, barely comprehensible even for me (a native New Yorker). No signs telling people to take out laptops or remove shoes. Staff joke among themselves while treating passengers rudely. It's an embarrassment to me as an American. I don't know why they can't fix this pathetic state of affairs. Other airports do it much more efficiently and politely."
Cons: "Terrible service, extra fees, delayed for 6 hours, zero customer service. Luggage was lost. Arived 3 days late having been opened with jewelery stolen."
Pros: "Food was really bad and movies were not good either. My screen didn't work at all and there were no extra blankets as mine got wet."
Pros: "A surprise. Boarding was efficient. The crew was friendly and professional. Although there were triple announcements in Russian, German, and English, I'm sure this is all a legal requirement. Although there was no entertainment, the flight was only 2 1/2 hours long. The seats were comfortable and there was ample legroom. I was able to choose a seat within the 24 hour boarding time at no cost. The female cabin crew members had really had red outfits which shows perhaps the airline is trying little bit too hard. Still, I would fly with them again."
Cons: "The food was mediocre."
Cons: "Plane was full. I had to sit with the noisiest passangers ever. Little kids and parents were not concerned about their noisy kids ever. Other than this, flight was wonderful."
Cons: "Customer services"
Pros: "The plane was comfortable, food ok, service good"
Cons: "Still water finiShed few hours before landing"
Pros: "It was just a two hour flight and they gave a snack sandwich and real fruit. Friendly cabin crew and comfortable seating, all for $74"
Cons: "Seats were uncomfortable Service was poor Food was stale"
Pros: "There was a bottle that leaked in the overhead compartments. I was dripped on during take off. They cleaned up the mess, but I still had to smell like alcohol for the rest of the flight. It was unfortunate, but everyone was pleasant."
Pros: "Food is very nice and testy"
Pros: "Cabin crew was professional and very polite as an added plus they were even bilingual (English and Russian). Price was very good. No complaints"
Pros: "Entertainment and food"
Cons: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."
Pros: "good size seats, good planes"
Cons: "rescheduling flight, but guess it was because of snow storms"
Cons: "For some reason, they decided we had order vegetarian food. That from Shanghai to Moscow was quite spicey. We could eat it, but it might be too hot for some Western palates."
Cons: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"
Cons: "The flight SU 103 leaving from JFK to Moscow on October 6 2016 was cancelled due to technical reason. The plane took off flew over JFK for 2 hours and made an emergency landing back in JFK. The customer service was horrible. People were in line for 3 hours at the aeroflot register to get into hotels after the flight cancellation. Today is day 4 after the flight - I'm trying to return my money for the flight - the customer service pretty much is not existing - no one picks up the phone - no one replies my emails. I have to go to the credit company to dispute charges for the cancelled flight."
Cons: "All the food"
Pros: "Inspite of the language issue, crew genuinely tried to help."
Pros: "Nothing redeeming about Aeroflot"
Cons: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."
Cons: "U guys cancel my flight"
Pros: "The seats were good"
Cons: "No entertainment"
Pros: "Once we started boarding everything went fairly swiftly"
Cons: "I'm not sure why it took so long to the board, but there seem to be a delay and boarding and everyone was crowded around the front wondering what was going on."
Pros: "Appreciated the movie selection, especially the Eisenstein and Tarkovsky."
Cons: "I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route."
Pros: "The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality."
Cons: "Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft."
Pros: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Cons: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Pros: "Everything! I never knew Finnair was such a great airline."
Cons: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Pros: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Cons: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."
Pros: "Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time."
Pros: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Pros: "Check- in to arrival was what I would expect from a flight. It was my first flight with Finnair and I will fly with this airline again."
Cons: "No complaints."
Pros: "The flight did eventually take off, unlike a few others leaving around the same time."
Cons: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."
Pros: "The meal that they served was great."
Cons: "The leg room for someone that is 6ft 4in is not the best."
Pros: "Good smooth flight, on time. No complaints"
Pros: "the food was decent, the people were nice"
Cons: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Pros: "Crew is very nice and helpful. Food is just fine."
Cons: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Cons: "Choice of movies"
Cons: "I could not be given the boarding pass fir the last leg of my trip"
Pros: "Like that you served Finnish food! many choices of films to watch was great too!"
Pros: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Pros: "They were on time"
Cons: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."
Pros: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Cons: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."
Pros: "Professional staff. Easy boarding."
Cons: "entertainment seemed more oriented towards Asian passengers"
Pros: "Movie choices were good."
Cons: "It was cold and very little leg room. Food was barely warm"
Pros: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Cons: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Pros: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"
Pros: "I made it home safe."
Cons: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Cons: "Sellling snacks during the flight (to a captive clientele) makes the process noticibly less pleasant than in the days when Finnair (generously) provided snacks to everyone."
Pros: "All standard service, nothing extremely good or bad."
Pros: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."
Pros: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Cons: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Cons: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."
Cons: "My luggage was lost"
Pros: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Cons: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Pros: "Blueberry juice. Ok flight."
Cons: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Pros: "On time , excellent service"
Pros: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Pros: "Crew staff pleasant although did not particularly take the initiative to help customers."
Cons: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"
Pros: "Flight attendant , i dont her but she was sweet and attentive."
Cons: "The leg room was really tight even for short person"
Pros: "Personnel were very nice and fight was comfortable"
Cons: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Pros: "Departed on time and arrived early. What more could you ask for?!"
Pros: "My son and I requested gluten free meals when we reserved our tickets. When the meal was being served the crew had NO record of our meals needing to be gluten free. So we had to get one of the meals that was being offered. This was unfortunate and they made no other attempts to rectify the situation. Also, many TV monitors were malfunctioning, including mine which did not have clear sound. It was jumbled and not even clear enough to make out words in a movie or song on the radio channels. Thank you, Emily Snyder"
Pros: "Wonderful service and care from crew."
Pros: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Cons: "The crew was pleasant but they needed to smile more . Other than that everything was good."
Cons: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Pros: "Checking and boarding was lighting fast"
Cons: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Pros: "Nice company with good personnel."
Pros: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Cons: "Notting i can think of"
Pros: "They were accommodating and helpful, despite being overbooked and busy."
Cons: "We cannot think of one thing they could have done better. They were a very professional crew."
Pros: "The plane left an hour late .... but ... in the middle of a snow storm which in normal situations would have lead to the cancellation of the flight. So ... something which normally would be a major negative view is now actually a positive comment."
Pros: "Good service"
Cons: "Ancient aircraft."
Pros: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Cons: "No entertainment, non so ever"
Pros: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Cons: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"
Pros: "The ground staff from the help desk was helpful enough"
Cons: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Pros: "Once we were in the air (see below), everything was very good."
Cons: "Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding."
Cons: "Was a good experience"
Cons: "Was a good experience"
Cons: "The food needs to improve and the movies are old. The actual flight was nice."
Cons: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Pros: "Wheel service was excellent"
Pros: "The best airlines ever."
Cons: "The ticket price is costly ."
Pros: "Crew was good"
Cons: "As always the seats were tight."
Cons: "The flight should be on time and not late."
Pros: "prices, efficiency, helpful crew"
Cons: "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."
Cons: "There is no Priority for business class"
Pros: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Cons: "Have to wait along time to get the tickets of the connection"
Cons: "Bahrain airport"
Cons: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Pros: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Cons: "IFE very limited, so take a good book!"
Cons: "Late arrival of the plane. Seat not comfort, basic serviceS"
Pros: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Cons: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Cons: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Cons: "Their price and services"
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Speed of the boarding pass counters. And the price."
Cons: "The plane seats are really bad"
Pros: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Cons: "food was only curry and not very good... Movie selection was poor."
Cons: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
Cons: "Cupboard in toilet was broken and hanging open. The food was not good"
Pros: "Bording was ok."
Cons: "Too much security checks"
Pros: "The food was great the flight crew was attentive"
Cons: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
Pros: "Everyone was professional and helpful"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Pros: "Service and comfort"
Cons: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Cons: "food it could be better"
Pros: "The air hostess"
Cons: "The delay"
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Cons: "The journey was too short to give any proper rating"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "The crew is nice and very responsive."
Cons: "The food quality is low. The available onboard entertainment is very limited."
Pros: "Not much."
Cons: "Buses took ages when boarding and disembarking."
Pros: "Good food and entertainment"
Cons: "Crew could be nicer Crammed seats Late"
Pros: "Flight delayed and no info given while waiting at the gate"
Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "Service in the plane"
Cons: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
Cons: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Cons: "No selection for beverage. No tomato juice!"
Pros: "I Had best filght gulf air"
Cons: "I dont have visa but i have best experiance in your country"
Airlines flying from Russia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Russia
Masks required on board, masks provided on flights from Russia
Social distancing seating
Middle seats unavailable to book on flights from Russia
Testing for antibodies, testing for symptoms for flights from Russia
Waiving of change fees. Search flexible flights from Russia