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Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Cons: On time.

Pros: The crew was amazing

Cons: Great job

Cons: - Leave on time - Working onboard Entertainment system

Cons: Better food

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Cons: Nice crew. Nice flight. Wish there was a bit more legroom

Pros: Yes, crew were great

Cons: Checkin was seamless. flight comfortable and pleasant. Unfortunately not much can be done about the worst part, which was total immigration disorganization on arrival at JFK. Coming from Rome which is a huge airport, it was shameful to see the difference. Sigh.

Cons: Didn't get snack. WiFi entertainment wasn't working.

Pros: The crew was attentive and helpful.

Cons: Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding.

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Pros: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.

Cons: The whole experience was positive.

Cons: The seats are small with very little leg room

Pros: Captain was great !

Cons: Food

Pros: Seat was not comfortable

Cons: Seats

Pros: Staff is the best, very accommodating.

Cons: It was an old plane so not much comfort in business class

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Pros: The food

Cons: Boarding process. Waiting gate was small for the plane we were using

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Pros: Great newer plane, great service!

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Cons: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Pros: Comfortable seats, decent food and was left alone to sleep after a long day.

Cons: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.

Pros: Flight departed on time. Crew were friendly and efficient

Cons: Boarding seem to be chaotic, no boarding by group or seat number.

Pros: Seat was comfortable. Looked new.

Pros: crew was excellent

Cons: seat was better this flight.

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Pros: The flight was good

Cons: Everything was great

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Pros: I am so glad to choose you guys thank you for everything

Pros: The in-flight entertainment options were spectacular and the availability of the crew was first-rate.

Cons: The late arrival from Bahrain (0130) required a 40 minute bus ride to the terminal, which reflects poorly on the reputation of Emirates and the Dubai airport in general. It felt very poorly organized and shoddily run.

Pros: Awesome! I love flying with Emirates and I will continue flying with them.

Pros: Great crew, especially Emma from the US and Amanda from Canada.

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Cons: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Pros: Our flight attendant was awesome. Very friendly and attentive.

Cons: The cabin temperature was cold and the flight was delayed by over an hour.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Cons: Be careful with this airline if you have connections with them. If you’re delayed and miss your connection, they will not help get you onto another flight. You’ll be stranded. Because of this, I had to spend about $1000 to rebook things when my itinerary fell apart because of this one miss.

Pros: It finally took off. The crew is polite.

Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight.

Pros: Entertainment was good and flight was clean

Cons: AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure.

Cons: Too freakin cold.

Cons: The flight attendant was outstanding. Flexible. Good sense of humor and very professional

Pros: Premium seating made a huge difference. Even though I am petite, I had a laptop, tablet and work that had to go under the seat in front of me, and I still had plenty of legroom.

Cons: The seatback offered free streaming of AA entertainment on my tablet, but when I opened the browser and selected entertainment, the only option was to pay $9.95, so I just watched downloaded Netflix episodes. Plus the movies offered on AA streaming didn't look especially good.

Cons: The baggage took a really long time to be delivered to the carousel

Pros: Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight.

Cons: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Pros: comfortable seating, friendly helpful crew, good food

Cons: sometimes too cold sometimes too warm

Cons: horrible dry croissant for breakfast

Pros: Crew was amazing!!!

Cons: The onboard entertainment

Pros: Pilot communication

Cons: Free snacks & drinks

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Pros: Speed boarding and organized overall. Nice crew.

Pros: Nothing much to write home about, but I didn't worry about anything in particular during my 4hr flight from Edmonton to Toronto.

Cons: The crew were not too courteous, but I've come to expect a little bit of cheery happiness from them after flying porter. Not sure I'd complain about this, though. The food was the highlight. The only vegetarian option was mac-n-cheese, and it was horrid. I didn't even try finishing it.

Pros: Food, landing, departure. Wonderful aircraft

Cons: N/a

Pros: It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)

Cons: Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal.

Pros: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Cons: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.

Pros: Seat was not comfortable

Cons: Seats

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: Efficient and on time.

Cons: All fine.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: KLM crew exceed our expectations

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: The whole crew is so kind

Cons: Delta made my whole first flying experience the best.

Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Cons: More options for gluten free food. Always get the same dish

Pros: Great crews, excellent customer service

Pros: Crew was kind and helpful. The flight left on time and was smooth.

Cons: The food could have been better! Also, the entertainment options could have been more current.

Pros: Got to ride on a Boeing 747 Intercontinental!

Cons: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.

Pros: The seats were comfortable, entertainment during the long flight was very good.

Cons: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Cons: More space on economy for long flights.