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I really would like it if they provided at least some limited free wi-fi.

Nice, it was nice to have a free night's stay because our layover was over 18 hours.

Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.

Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.

Our flight attendant was stellar with great anticipation and attention to details. Food was very good, and overall flight, though very long, was really good.

Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.

Great food, and lots of it. They made us come to the gate two hours before the flight and you were stuck in the enclosure until you boarded with no bathroom or food or drink. My seat in business class was very claustrophobic, I could barely get into it and a large board blocked the window and made it even more claustrophobic

The crew was awesome. My husband fell while traveling to the WC and got a head abrasion. The crew helped him greatly and a physician that was also on the flight checked him out as well. They all get an A+!

Same as before boarding process and lack of crew experience in the process

Excellent service. Made United 's business class look like a cattle car