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How funny was the crew and proficient

Crew was very experienced.

Bogus reservation captured via Kayak!!!

The entertainment was good. A lot of things to choose from.

The boarding took too long

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front

Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible.

There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face.

They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

short peaceful ride. Not much food could be served.

Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd.

Comfortable seats

Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight.

Not much. Mediocre everything. Was nice that the flight was not very full.

This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall.

Everything was good apart from food

The low calories special meal was inedible. The protein was so overcooked.

Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I

Great hospitality, food was as ordered, plenty of drinks, energetic staff

Gate experience at IST was sub par

Food and entertainment were particularly excellent. Seats were comfortable. No complaints once on board.

The flight was delayed without any real indication as to why it was being delayed.

The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it

Good

Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg.

Food.

No USB outlets

In flight attention and comfort

Long distance between gate in and plane. Travel via bus to plane wasnt good.

Emirates is the only company that the service is downgrading I use to have free internet being skywards memeber Now internet ia 8 usd for silver memeber Food was not available like mentioned in the carte

The crew and food was great.

The insect repellant sprayed twice through the cabin was horrible.

My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great.

Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time.

Food and staff behaviour

Entertainment

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it.

Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant).

The boarding was superb.

The food is ma ma!

Thumbs up. Flight was smooth and on time!

The flight from Newark to Abidjan was pretty comfortable and smooth

Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal.

Didn’t happen.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Professional crew. Good boarding.

No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’.

Absolutely no leg room despite paying additional fee

Crew very helpful

New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience

Getting our bags through on a tight connection - great job Staff were helpful in finding a safe place for my bassoon.

inability to select seats without having to pay vast extra amounts of money is totally unacceptable. Ended up initially separated from my daughter and then on seats that did not recline. Flight left three hours late, nearly missed connection Next tine will fly Virgin. They look after their passengers!

Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.

Seats on Air Canada Rouge are awful.

The cree was great. Plenty of room in economy plus. Timely boarding.

The food was hard on the edges and too spiced on the salad.

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

Crew was very experienced.

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

The entertainment was good. A lot of things to choose from.

The boarding took too long

Upgrade to economy premium was well worth the extra fee.

Coffee could have been better.