Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.
Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.
Not able to select seats during online checkin free of cost.
After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.
Nice new Boeing 737 with great movie choices.
Boarding in Phuket was late and disorganized. The walk from arrival gate to baggage claim was over 1 km. Meal service ran out of chicken (but had vegetarian).
Good multi media access and content
From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great.
The ability to state a seat or meal preference within the app would be good but otherwise all was good.
Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.
Not much to comment on here.
Thankful for coffee being served without charge. Not all airlines do that.
Short-hop flight, fit for purpose.
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