AED 599 Find Cheap Flights to Porto

This review is based on 2 things: 1. The lack of hygiene on the plane. 2. William - the head flight attendant. The lack of cleanliness on the plane upon arrival was appalling. Being given a sanitizing wipe upon boarding of the plane is shocking when you consider the cost of a business class flight. UA expects me to do their job and clean all the bread, food and debris left from previous guests. Does this sound normal to you. The seat, the food table and the sides were full of crumbs, chocolate and dirt. When I told the flight attendant they just gave me more wipes so I could clean it myself. Secondly, William the business cabin head flight attendant was so busy flirting with a couple in the front that his attention to the other guests was minimal. He continuously asked them if they were ok or if they needed anything and it didn’t matter if the rest of us needed anything. And if you are the lead attendant shouldn’t you be checking if the bathrooms in business class are clean and needing toilet paper. There were 2 bathrooms in business. Halfway through the flight the first bathroom was closed and the second bathroom was dirty and had no toilet paper one hour and a half before the flight landed. He needs additional training on prioritizing things. He should care less about flirting and more about his work

I was asked at the gate to put my carry-on luggage into the metal size-checking unit and it scratched my luggage. I suggest lining it with a cloth to prevent damage to passengers’ luggage.

Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.

Lufthansa still has a good level of quality compared to US airlines, especially with respect to (1) food quality - actually tasty, (2) good French red wine - free, (3) good movie selection. Also my ticket price includes 1 free check-in luggage, while some other budget airlines sneak in an extra $150 for a checkin.

Food was much better than my outbound flight. On-time. Good service. I had a problem with my entertainment screen, but the attendant fixed it promptly.

Lufthansa is turning into a budget airline. On transfers, the luggage never arrives if you have less than 2 hours for the transfer. This is happened to me multiple times when I end up on flights serviced by Lufthansa. The first leg of the flight was serviced by Discover Airlines. It was a 3-hour flight and they only offer a glass of water. Everything else is for purchase. I purchased my ticket as economy which should have included a bag but it ended up booking as economy light so I had to pay for a bag in each direction.

The male attendant has zero personality. It seemed like he was over worked or hated his job, not once did he smile or made any contact with the people on the plane. Strictly business and call it a day!

Seat very cramped, could not recline. No cheese with meal. Staff very helpful.

The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.

This flight had way more space than my international flight which is just embarrassing