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Pros: Food fine. Entertainment choices fine. More leg room than American.

Cons: Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water.

Cons: Our luggage was lost and the flight was 1.5 hours late.

Pros: Clean plan that was only slightly delayed

Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again

Pros: Crew and ground staff were amazing.

Cons: Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline.

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Pros: Crew was great and helpful despite oversight in my special meal.

Cons: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Cons: Flight got delayed 30 minutes

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Cons: Very poor company . Not recomendet . Dont fligth wuit them

Cons: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Pros: I liked that a could get a row of seats to sleep in

Cons: Better films, the selection was old and poor

Pros: Crew nice

Cons: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Pros: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Cons: Before pulling from the gate all passengers should be seated.

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

Pros: Crew and ground staff were amazing.

Cons: Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline.

Pros: No

Cons: Baby sharing seat with parent was very crowded

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!

Pros: Fantastic gate agents!

Cons: The food was terrible.

Cons: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Pros: The price!

Cons: Internet connection.

Pros: The crew was very nice. Food was pretty good.

Pros: Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time

Cons: Don’t be late

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

Cons: Fix the damn KIOSKS at Vienna!

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: seat was not comfortable as it was economy. staff was decent.

Cons: friendlier staff, better food options

Pros: Crew was cheery despite a 14 hr day

Cons: Long delay due to a system crash.

Pros: They kept us up to date throughout the whole process

Cons: I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane.

Cons: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Pros: Very professional

Cons: Lost luggage

Pros: Onboard crew were nice and polite. Flight was on time (a rarity).

Cons: The boarding crew was rude and unpleasant, the plane was boiling hot.

Pros: Yes

Cons: Everything was good

Pros: Very nice crew

Cons: The food

Pros: The crew was very nice. Food was pretty good.

Cons: They broke my guitar

Pros: Crew was super friendly.

Cons: I wish I’d have an aisle seat, but flight was full.

Pros: Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Pros: Crew were wonderful.

Cons: It would be good if ba could stop losing my luggage.

Pros: The price!

Cons: Internet connection.

Pros: Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice

Cons: The only things i can think of are already given in business class, like even wider seat and spaces between lines

Cons: Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump.

Pros: Check-in for bags was fast and the staff was very friendly.

Pros: Crew nice

Cons: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Pros: Food fine. Entertainment choices fine. More leg room than American.

Cons: Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water.

Cons: Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea.

Cons: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

Pros: All crews are kind, friendly and excellent services, the handling of missed flight is good.

Cons: The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect ..

Pros: Yes

Cons: Everything was good

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Cons: I congratulate the KLM crew!

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Pros: Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight.

Cons: They broke my guitar

Pros: No

Cons: Baby sharing seat with parent was very crowded

Pros: Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice

Cons: The only things i can think of are already given in business class, like even wider seat and spaces between lines

Pros: Comfortable seats from the good old days on board B 737

Pros: The crew was very amazing, the seat at the plane was ok

Cons: Was another good experience with kayak.

Pros: Lost bag was delivered all the way to Chesapeake VA.

Cons: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Pros: Friendly crew, upgraded seat was worthwhile

Cons: More snacks in between meals,

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Very professional

Cons: Lost luggage

Pros: Friendly crew

Cons: Can’t think of anything

Pros: Clean plan that was only slightly delayed

Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again

Pros: Crew did their job that’s all. Not very friendly.

Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.

Cons: Nothing

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Cons: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Cons: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Cons: They have lost my baggage and it’s my 4th in Milan with no bags!

Cons: Very poor company . Not recomendet . Dont fligth wuit them

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Cons: KLM crew exceed our expectations

Pros: Crew helpful. Food good.

Cons: Better range of movies please