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Pros: Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient.

Cons: Istanbul airport leaves much to be desired.

Pros: Most

Cons: Small legroom

Pros: The crew is friendly, efficient check in and boarding. Food is pretty good.

Cons: Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet.

Pros: The seat is comfortable

Pros: The flight went out in time, and the suitcases arrived quickly

Cons: The plane was very crowded

Pros: Crew was nice and dreamliner is very conforable

Cons: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

Pros: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Pros: Breakfast was slightly better than dinner choice

Cons: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Pros: I enjoyed the quick flight and friendly staff

Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Pros: The crew was very nice

Cons: Boarding anything in Nepal is a adventure.They change gates on you as you are on the way.Then just sit and wait.

Pros: Same as above

Cons: Same as above

Cons: Lost my luggage

Pros: nothing

Cons: no communication and a few apologies6

Pros: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Cons: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Pros: The crew was nice

Cons: Nothing

Cons: Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip.

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.

Pros: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!

Cons: Nothing!

Pros: Good quality flight

Cons: But delayed and lost baggage

Pros: Service and crew are great

Cons: Seats

Pros: Over all everything was great, except the bags check in

Pros: Just a routine flight but done with perfect execution.

Cons: Nothing.

Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Cons: Boarding could be better

Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Pros: Light snack and complementary wine

Pros: The crew was really friendly.

Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Pros: Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient.

Cons: Istanbul airport leaves much to be desired.

Pros: None

Cons: I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation.

Pros: The crew is friendly, efficient check in and boarding. Food is pretty good.

Cons: Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet.

Pros: Best crew, clean, well maintained, good flight experience

Cons: Flight was delayed by 1:30 hrs Not much info was given

Pros: Nice cabin, clean . Friendly crew

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

Cons: Having no entertainment in the flight

Cons: they cancelled letting me fly

Pros: Good service

Pros: Best crew, clean, well maintained, good flight experience

Cons: Flight was delayed by 1:30 hrs Not much info was given

Pros: All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good.

Cons: Hot, like super hot, in the aircraft. It was horrible.

Pros: Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient.

Cons: Istanbul airport leaves much to be desired.

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Pros: Friendly and the seats were more comfortable I think.

Cons: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

Pros: Unfortunately there is not one positive thing I can say

Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Pros: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Cons: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Pros: The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early .

Cons: The food was a little cold .

Pros: have good lounge seats

Pros: All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good.

Cons: Hot, like super hot, in the aircraft. It was horrible.

Pros: Best crew, clean, well maintained, good flight experience

Cons: Flight was delayed by 1:30 hrs Not much info was given

Pros: None

Cons: I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation.

Pros: The crew is friendly, efficient check in and boarding. Food is pretty good.

Cons: Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet.