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Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Cons: Fix the damn KIOSKS at Vienna!

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Cons: Not being 1 hour late

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Pros: Everything! The service was exceptional!

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Pros: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Cons: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: The crew did its best to make up for the fact that the special meal I ordered was inedible.

Cons: See previous

Pros: Great food and friendly crew.

Cons: Seatback system was old and not very functional.

Pros: All went right namely the seats but the luggage condition is the worst

Cons: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Cons: Crew on the ground was very rude

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Not being 1 hour late

Pros: The aircraft

Cons: No overbooking next time!

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Cons: On time departure

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Pros: The crew were amazing and attentive

Cons: nothing that i can think of

Pros: Not amazing...rather lack of attention.

Cons: It was 20 of us in the cabin. Better attention? More alcohol?

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Cons: Fix the damn KIOSKS at Vienna!

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: The crew was amazing

Cons: Great job

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Pros: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Cons: Food selection

Pros: Crew and service ok

Cons: Timing 3 hour delay

Pros: All

Cons: No

Cons: Luggage not included. Charged at an excessive 120 USD rate !

Cons: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Pros: Nothing !! Such a bullshit flight ever !!!

Cons: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Cons: We had a short delay

Cons: Our request for vegetarian meals got lost after a glight was cancelled.

Cons: Information on arrival time was not correct

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: very nice crew

Cons: my bagfage was lost

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Cons: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Cons: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Pros: It was incredibly quick!

Pros: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Cons: Explain me to take the bag on time.it was almost left in the airport.

Pros: Crew very professional

Cons: Boarding was a little confusing

Pros: Nothing

Cons: Everything

Pros: Not much, seats are super uncomfortable

Cons: Better code sharing with KLM

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: Time

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

Cons: I missed the flight so I don’t have any feedback.

Cons: They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks.

Cons: boarding dont like boarding by bus

Pros: Basically what you would expect from a budget airline flight.