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Pros: "Honestly nothing!"
Cons: "Non working TV"

Pros: "We arrived safely and I received an aisle seat"
Cons: "Far to many liberties granted to a few people at the expense of my comfort and that of my 13 friends. While we were not at the back of the plane, we were served last and never received a choice of meals."

Pros: "Everything's in order"
Cons: "Nothing"

Pros: "Great service from cabin crew, good food and good flight overall"

Pros: "I can never get over how astonishingly better Doha airport (from start to finish) and lounges are than any others"
Cons: "Aircraft in business on a A340 is well below par these days especially when you get used to flying QR's Dreamliner in Business which is best of the best"

Pros: "the best flight ever taken...fantastic airlines, crew, service, food, movies!"
Cons: "gates too far apart...almost missed flight (short transfer time between flights)"

Pros: "Entertainment system is something you cannot exhaust during the flight. Hundreds of movies and TV series to pick from."
Cons: "The chair was BROKEN. There was a section of it that was protruding and hurting me in the back. Only thing crew offered was extra blankets to put behind my back. They quickly run out of any food options and were only offering one of them (the worst one, of course). The beverage cart took the tour way less frequently than on other airlines, effectively leaving you thirsty (wouldn't even go around offering water) or having to make your own trips to the galley."

Cons: "If I am seat is last is it a disadvantage, coz by the time the person serving from the starts come to the end, the meal gets over to what we like to have. so my suggestion to improve on this."

Pros: "It's clean and comfortable and the flight attendants are not rude!"
Cons: "Nothing really! It's a long trip but you made it comfortable for us."

Pros: "Nothing"
Cons: "If the police and security in the airport respect the people more!"

Pros: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."

Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Pros: "Best food. Best crew."
Cons: "Extra inch of leg space"

Pros: "The crew really cares about their passengers"

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Cons: "Qatar airport duplicTe security check"

Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."

Pros: "The crew were very friendly"
Cons: "The boarding was delayed"

Cons: "My baggage was lost!"

Cons: "too hot called groups too fast for boarding"

Cons: "Nicmze clean aircraft with goods legal room in economy"

Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"

Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"

Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Pros: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."

Pros: "Service and food"

Pros: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Cons: "It was mostly a good experience."

Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Cons: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pros: "Crew courtesy, exceptional service"

Pros: "Great flight with good food and crew."

Cons: "Seats and legroom too small"

Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"

Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Cons: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Pros: "Business Class is wonderful"

Cons: "Good"

Pros: "I liked the food, the crew, and the team at the airport was nice and professional."

Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."

Cons: "Seats"

Pros: "It was just a lovely airplane with a lovely crew. Also, good airplane food."

Pros: "Large monitor and many choices of movies. Good food, efficient boarding."

Pros: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Cons: "Could have a bit more choice of movies but wasn't bad"

Cons: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."

Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"

Pros: "Food was good."
Cons: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Cons: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"

Pros: "10 out of 10. excellent. 5 stars."

Pros: "Great crew and comfortable seats"

Pros: "The crew was very accommodating , especially important because I was traveling with children"

Pros: "Comfortable, great food"

Pros: "Food was good when we got it."
Cons: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Pros: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Pros: "Besides noted above the arrival on time."

Pros: "Perfect"

Pros: ",,"

Cons: "Couldn't decline the chair and cause much neck pain"

Cons: "Food Poisoning"

Cons: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"

Pros: "I am pleased to travel and thanks to Emirates."

Pros: "www.Web.HR"

Pros: "Every thing was good"

Pros: "Very Kind"
Cons: "My seat assignment"

Pros: "Exceptional attention to details of client comfort."
Cons: "No faults."

Pros: "Great selection of entertainment."
Cons: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."

Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."

Pros: "The entertainment options were great! And, they have free wine with meals."
Cons: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."

Pros: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Cons: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"

Pros: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"

Cons: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"

Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."

Pros: "Very professional and very good in customer care"

Pros: "Everything"

Pros: "As always crew was great."
Cons: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."

Pros: "No comments"
Cons: "No comments"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Cons: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"

Cons: "The same comment as above."

Cons: "Staff was amazing"

Cons: "Vegetarian meal options were scarce."

Pros: "Everything"
Cons: "Nothing"

Pros: "Nothing"
Cons: "The stuff were not helpful (i.e when you request it by bottom nobody would come and ask if you need anything) Bathrooms were not clean Food did not taste good (Also was shortage of choices of meal. Some meals were finished ) Stuff did not gave us coffee and tea"

Pros: "we were updated with info every moment there was a change."

Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."

Pros: "Nice"
Cons: "Nothing"

Cons: "We had 1h10 min of delay before take off!"

Cons: "The emirates member are racist and biogts. Never to fly with them ever."

Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"

Cons: "V"

Pros: "On time arrival"
Cons: "The boarding out of Dhaka could have been better."

Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"

Pros: "Excellent. Amazing plane"

Pros: "Better experience than the first leg"
Cons: "comfort, seat size"

Pros: "Good."

Pros: "Excellent food and crew"

Pros: "Punctual modern aircraft."
Cons: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Pros: "Smooth ride, most of the crew was very welcoming"
Cons: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Pros: "Again boarding was smooth"
Cons: "The seats were terrible"

Cons: "It was so hot on the (delayed) flight"

Pros: "Service and Aircraft B777"

Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Pros: "The plane wasn't totally booked and very clean"

Cons: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Pros: "Missed this flight because the first one was late"

Pros: "The view out the window."
Cons: "Delayed, no leg room. No refeshments."

Pros: "The attendants were great. Flight was clean and nice."
Cons: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Pros: "The Boeing 777-300ER is ether new and clean."
Cons: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Pros: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Cons: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Pros: "Swiss"
Cons: "French unions"

Pros: "Quick trip :-)"
Cons: "45 minute delay, but those are pretty understandable and unavoidable."

Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Cons: "Not on time at all. Toooooo late boarding"

Cons: "The headset outlet is still the old one, so you can't use your own ."

Pros: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Cons: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Pros: "Service"
Cons: "All was great"

Cons: "Not very much space for such a long flight."

Pros: "Crew was attentive and friendly"
Cons: "Very disorganized boarding."

Pros: "Professional crew"
Cons: "Legroom!!!"

Pros: "Smooth flight"
Cons: "Crew just ok."

Pros: "The way of treatment"
Cons: "The landing was terrible"

Pros: "good entertainment system"
Cons: "not enough leg room"

Cons: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Pros: "Short flight"
Cons: "The tram ride to the plane"

Cons: "No announcement regarding delay. No boarding announcement. Very uncomfortable, older business seats. Actually had a sore back after the flight. Couldn't get comfortable. Travelling companion had the same experience. Small screen."

Pros: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Cons: "Could use some more seating space"

Pros: "Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly. Appreciated the chocolate at the end!"

Pros: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Pros: "The crew was terrific."
Cons: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Cons: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Pros: "Boarding and staff okay"
Cons: "Terrible plane ; no room , the most miserable flight we have ever been on"

Cons: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Pros: "Food, service,"

Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."

Pros: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"

Pros: "Crew great"
Cons: "Impossible to work on laptop with front seat in recline"

Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"

Pros: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Cons: "Nothing."

Pros: "The flight crew were friendly and helpful. We were on a newer plane so there was a lot of legroom."
Cons: "No in flight entertainment made for a long flight."

Pros: "Easy boarding."

Cons: "At the moment I bought the tickets, I got in contact with SWISS in order to book the seats and a baby bes for a small baby. However, I was told by the contact center that it was not possible to book seats (not even buying them). I have also tried to do it online, without success. One day before departure, I called again and got the same answer and was told to book seats and baby bes during the check-in at the airport. At the moment of the check-in in Dubai, I was informed exactly the opposite: that I should have requested it via contact center or online up to 48h before the flight!! Personnel at the airport was very impolite. Inside the plan, the crew was very nice and helped us to have seats in front with a small bed for the baby."

Pros: "Everything else."
Cons: "The selection of movies was not impressive"

Pros: "Lovely crew"

Cons: "Due to late dinner, was not allow to follow asleep as I needed"

Pros: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Cons: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"

Pros: "The flight was on time, staff attentive and made frequent rounds. The food was good and entertainment with a fair selection of options."
Cons: "Unfortunately, the day of my travel Lufthansa had a ongoing strike at the Frankfurt airport. The Lufthansa terminal was closed, luckily I was one of the few to get the bus shuttle. Once I arrived at the correct terminal the check in process and boarding was a pleasure, much friendly and competent staff to assist"

Pros: "Good directions at airport"
Cons: "Booked too close Difficult for elderly person"

Pros: "All is good expect confort and food"
Cons: "Food"

Cons: "Seating was entirely too cramped. It has gotten worse over the years but this Lufthansa flight reached a new height in discomfort. You cannot even eat nor put your seat back. I am a short person and it was miserable for me so I can only imagine how uncomfortable it is for persons of average height. The fees have become ridiculous. I now fly only when absolutely necessary. Sad that the customer comes last."

Pros: "I've got an upgrade from Economy to Business class. All services have been top notch."

Pros: "The food was okay and only two of the flight attendent were nice."
Cons: "Flight itself on strike;gave us the longest route and three stops instead. Had to stay overnight at the hotel. The Economy seats are terrible there is no room in front. My mom just had a knee replacement her leg was hurting so much. Just MISERABLE SERVICE OVERALL. Not only that at frankfurt some lady name Vintekesher(lookrd like a Indian from FRA services dares to tell me and my five yrars old after 14hr. Of travel to walk to the gate that its great exercise."

Cons: "Our flights from Budapest and Munich left late causing us to RUN from landed plane to boarding plane. Again over 65. and I was sick. Never again!!"

Cons: "The flight was delayed for over two hours then when we go on the plane there was an unruly passage, instead of kick the guy they kind of delay the delayed plane to try and discuss with this guy. Just kick the guy out rather than delay a whole plane! take charge!!! then on arrive in Italy 30% of normal traffic was landing due to high winds. when we parked at a remote location it took 10 mins to get the stairs there...then get this another 10 mins to get the buses there!! I mean only 30% traffic is landing and you are taking 20 mins to get stars and buses there? I would hate to see it when you have 100% traffic. and the buses were only two for the whole plane. so we were packed in those buses."

Pros: "I am 6 ft tall and the coach seats leave almost no leg room! and then the person in front of you lays back, if you are not claustrophobic, you will be!"

Pros: "I missed my flight."
Cons: "Helped me get a different flight. I got zero help getting another flight. Or any credit."

Pros: "Crew was very nice"
Cons: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."

Cons: "Depart on time"

Pros: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Cons: "Everything."

Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."

Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"

Pros: "The crew"
Cons: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."

Pros: "Quick and easy flight decent cold sandwiches."

Pros: "Food and boarding process"

Pros: "Crew and food."
Cons: "Entertainment was ok."

Pros: "Pleasant crew"
Cons: "No complaints"

Pros: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Cons: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."

Pros: "Everything except boarding"
Cons: "Boarding process was incredibly disorganized"

Cons: "Delayed in plane almost an hour after landing before being allowed to deplane"

Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Pros: "N/A"
Cons: "It didn't happen"

Pros: "Crew and entertainment options"
Cons: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Pros: "Nice crew, good entertainment, efficient flight"
Cons: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"

Pros: "Getting a text alert so I didn't waste my time going to the airport"
Cons: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"

Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Pros: "overall good flight"
Cons: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"

Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."

Pros: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"

Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."

Pros: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Cons: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."

Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."

Pros: "Very good experience. Good movies."
Cons: "The LH reward program is not very user friendly."

Pros: "on time great food extra legroom seat"
Cons: "movies sucked"

Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Pros: "Nothing"

Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."

Pros: "Service was good"
Cons: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."

Pros: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"

Pros: "Crew, food and enterteintment were good"
Cons: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "Nothing"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Cons: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Cons: "My girlfriend were scheduled to come back from Marrakech together (albeit on separate reservations), however KLM could not find her reservation in their system and would not let her on the plane. I had to leave her behind in Marrakech. KLM had the audacity to ask her to purchase another ticket, even though she clearly had a valid reservation (how else would she had gotten to Marrakech in the first place?). After arguing with KLM for many hours, they finally booked her on a flight the following day, but refused to put her up in a hotel for the night, or compensate her for the trouble. Completely irresponsible behaviour from KLM. Will never fly with them again."

Cons: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

Pros: "The crew on this flight was great and there were lots of current movies to watch"
Cons: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Cons: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Time"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Pros: "The flight crew was so friendly and the food was really good."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Cons: "Flight cancelled"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "yes"
Cons: "not really"

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Wifi on Board"
Cons: "Nothing"

Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Pros: "Absolutely nothing!"
Cons: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Very friendly and helpful personnel."

Cons: "At some point the luggage was lost. here."

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Cons: "Dutch sub titels would be nice."

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."