Find cheap flights to Nairobi Jomo Kenyatta Intl

Orderliness

Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help.

The plane is spacious. It gives leg comfort

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

Free wifibat the airport and the charging stations

Good

The plane on this part was not too bad.

Flight attendants excellent. Flights both on time.

Film selection could have been better

Economy seats average and comfortable. Polite crew

As is typical with emirates ( I have flown emirates before), they are extremely inefficient and slow with food beverage service. I don't understand why a five hour flight can be so complicated for the crew with respect to serving food and drinks. They frequently walk around with trays of drinks, but you have to grab them to get it. It's quite odd. When serving food , they bounce around people and rows, and don't seem to be able to just go down the rows in order. I've seen this on every flight between Nairobi and Dubai.they seem more concerned how the inflight attendants LOok vice serving the passengers.

The passenger in the seat behind me vomited all over his tray during lunch. He didn't immediately clean it up until i turnes ariund and looked at him. He then wiped it with a papet napkin but the napkin was not big enough to clean everything. I rang flight attendant button. She did not come immediately. When she did arrive I told the situation - he vomited on tray, it was not cleaned properly and I could smell the vomit. She looked over and only saw that his seat was wet and gave him a blanket to cover. I asked her if she could provide him a hot wet towel for tray and she said she couldn't see anything. I told her I saw it dripping from side and could smell it. She nonchalantly wiped side with a paper napkin and told me there are other seats if I want to move.

I like Ethiopian and have been flying with them since about 1990

.

The person at the check in counter initially gave me a different seat than the one I chose online but changed it after I asked for the same seat I had selected online, hone of the worst seats on theplanee also changed my seat for the addis ababa to manila leg without my knowlege and gave me one of the worst seats on the plane. Ruined the trip for me

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

Nothing to like.

Flight overbooked therefore delayed by 24h Terrible service, just a little pod for the nightin some kind of operspace in Abu Dhabi. A real disgrace, this is shamefull. Worse company ever, nothing to do with Qatar or Emirates. Avoid at all cost.

Beatfull girls

Food

All you need for a short flight was provided.

On the handwritten paper boarding pass I was given the same seat as another passanger. When I went to rectify the problem she gave me another seat but again didn't check and that was also occupied. Clearly there was no computerized system helping them to book in the flight: a bit ridiculous in this day and age. After all of that, our flight was cancelled and we had horrible aftercare experience. We were told we would get a refund but still nothing has come of that.

A few select staff.. the rest was rather "meh" or less

Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline.

Great value for the first leg of an open jaw AUH-MCT-DXB trip. Priced about the same as a return trip - the only airline to allow me to fly this route (multiple airlines at high one-way fares to split into AUH-MCT and MCT-DXB otherwise).

Older Boeing 737-700 aircraft used on this flight (the only one in their fleet) with limited leg room (subsequent MCT-DXB flight on an E175 was great though - new plane, great legroom). Bus gates at Muscat (although a new terminal is being built).

New airline. Left 20 mins early.

Nothing.

My trip from dubai to uganda via kigali was full of happiness and eagerness to see my lovely son back home. Though the stopover in Kigali was too long , the personnel from the flight attendants to those at the airport all did their best to make our travel pleasant. Though my luggage was missing fr 3days since I reached Kampala, finally it was located and in gd condition. Hv travelled on different airlines but its abig plus to rwanda air, customer care is,superb and top note.

Friendly staff, comfortable business class seat with lots of room, good breakfast

No priority checkin for business class and no priority boarding for business class. I don't those are even that hard to organize . Airport ground contractors haven't been instructed to provide service to business class?

The staff at the airports were friendly.

After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels.