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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 55 cities in 37 different countries. Nairobi, Mombasa, and Dar Es Salaam are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Kisumu, with a price of AED 290 for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 58 destinations.

See more FAQs

Kenya Airways customer reviews

7.1
GoodBased on 366 verified guest reviews
6.6Food
6.5Entertainment
7.3Boarding
7.8Crew
7.0Comfort

Traveller rating:
Sort by:
B
10.0 Wonderful
CDG-NBO
Pros:Yes the crew was amazing
Cons:Provide food for kids first before even the special meals people
K
7.6 Good
JFK-NBO
Pros:Crew was attentive, punctual, and third meal on a 14 hour flight is right.
Cons:Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond.
V
8.4 Very Good
DAR-NBO
Pros:The crew was great, and greeted passengers with a smile.
V
4.0 Mediocre
CPT-NBO
Cons:Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic
V
6.6 Okay
KGL-NBO
Pros:The crew was amazing, and the flight was really short and comfortable.
Cons:Update the movies and music on the passengers's TV
V
8.0 Very Good
CPT-LVI
Pros:Friendly staff Good food
Cons:The movies were not working
V
7.6 Good
VFA-CPT
Pros:Comfortable seats, smooth flight, good service on board
Cons:Did not care for insect spraying, limited entertainment / movie choices.
V
8.3 Very Good
NBO-ADD
Pros:The service was great. From the time I boarded I was treated very well. The staff was friendly and it made traveling an ease.
D
7.3 Good
ZNZ-NBO
Pros:On-time flight with capacity filled to 20%. Great view of Kili on the way to Nairobi.
Cons:Food was limited but it was only a 75 min flight.
V
3.3 Poor
KGL-BJM
Cons:With the exception of one male flight attendant who was friendly and professional, the Kenya airways flight attendants were surly, invompetent and unprofessional. One yelled at us for asking if we could get a vegetarian meal (on the advice of another Kenya airways flight attendant). Another only bothered to give water to the first 2/3 of the plane and then for some unknown reason simply stopped passing out water. All three of the Kenya airways fights were late but no one said so or why. I would avoid this airline at all costs.

Kenya Airways flight status

Fri 5/31

Kenya Airways route map – Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know whether Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Fri 5/31

All Kenya Airways flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
604Nairobi (NBO)Mombasa (MBA)1h 0m
605Mombasa (MBA)Nairobi (NBO)1h 0m
202Nairobi (NBO)Mumbai (BOM)6h 20m
205Mumbai (BOM)Nairobi (NBO)6h 15m
352Nairobi (NBO)Juba (JUB)1h 45m
353Juba (JUB)Nairobi (NBO)1h 40m
520Abidjan (ABJ)Dakar (DSS)2h 50m
520Nairobi (NBO)Abidjan (ABJ)6h 5m
464Nairobi (NBO)Bujumbura (BJM)1h 40m
465Bujumbura (BJM)Nairobi (NBO)1h 40m
657Kisumu (KIS)Nairobi (NBO)0h 50m
656Nairobi (NBO)Kisumu (KIS)0h 50m
660Nairobi (NBO)Eldoret (EDL)0h 50m
509Accra (ACC)Nairobi (NBO)5h 40m
509Monrovia (ROB)Accra (ACC)1h 50m
661Eldoret (EDL)Nairobi (NBO)0h 50m
508Accra (ACC)Monrovia (ROB)2h 0m
508Nairobi (NBO)Accra (ACC)5h 40m
403Addis Ababa (ADD)Nairobi (NBO)2h 10m
402Nairobi (NBO)Addis Ababa (ADD)2h 0m
2Nairobi (NBO)New York (JFK)15h 0m
257Antananarivo (TNR)Nairobi (NBO)3h 20m
256Nairobi (NBO)Antananarivo (TNR)3h 20m
116Nairobi (NBO)Amsterdam (AMS)9h 0m
100Nairobi (NBO)London (LHR)9h 10m
756Lilongwe (LLW)Nampula (APL)1h 15m
117Amsterdam (AMS)Nairobi (NBO)8h 35m
756Nampula (APL)Nairobi (NBO)2h 30m
756Nairobi (NBO)Lilongwe (LLW)2h 30m
3New York (JFK)Nairobi (NBO)14h 0m
101London (LHR)Nairobi (NBO)8h 35m
112Nairobi (NBO)Paris (CDG)8h 40m
311Dubai (DXB)Nairobi (NBO)5h 15m
310Nairobi (NBO)Dubai (DXB)5h 15m
887Bangkok (BKK)Nairobi (NBO)9h 15m
887Guangzhou (CAN)Bangkok (BKK)2h 25m
886Bangkok (BKK)Guangzhou (CAN)3h 10m
886Nairobi (NBO)Bangkok (BKK)9h 31m
555Kinshasa (FIH)Nairobi (NBO)3h 30m
554Nairobi (NBO)Kinshasa (FIH)3h 20m
521Abidjan (ABJ)Nairobi (NBO)6h 25m
521Dakar (DSS)Abidjan (ABJ)2h 55m
727Lusaka (LUN)Nairobi (NBO)2h 40m
739Lilongwe (LLW)Nairobi (NBO)2h 10m
726Nairobi (NBO)Lusaka (LUN)2h 50m
307Dubai (DXB)Mombasa (MBA)5h 25m
306Mombasa (MBA)Dubai (DXB)5h 35m
363Mogadishu (MGQ)Nairobi (NBO)1h 45m
577Bangui (BGF)Nairobi (NBO)3h 15m
577Douala (DLA)Bangui (BGF)1h 45m
576Nairobi (NBO)Bangui (BGF)3h 10m
576Bangui (BGF)Douala (DLA)1h 45m
115Paris (CDG)Nairobi (NBO)8h 25m
784Nairobi (NBO)Cape Town (CPT)5h 45m
785Cape Town (CPT)Nairobi (NBO)5h 45m
470Nairobi (NBO)Kigali (KGL)1h 30m
417Entebbe (EBB)Nairobi (NBO)1h 15m
594Douala (DLA)Nairobi (NBO)4h 10m
486Nairobi (NBO)Dar Es Salaam (DAR)1h 30m
487Dar Es Salaam (DAR)Nairobi (NBO)1h 25m
762Nairobi (NBO)Johannesburg (JNB)4h 15m
763Johannesburg (JNB)Nairobi (NBO)4h 5m
471Kigali (KGL)Nairobi (NBO)1h 30m
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m
418Nairobi (NBO)Entebbe (EBB)1h 20m
532Nairobi (NBO)Lagos (LOS)5h 15m
533Lagos (LOS)Nairobi (NBO)5h 20m
264Nairobi (NBO)Moroni (HAH)2h 30m
265Moroni (HAH)Nairobi (NBO)2h 10m
490Nairobi (NBO)Zanzibar (ZNZ)1h 20m
491Zanzibar (ZNZ)Nairobi (NBO)1h 20m
251Victoria (SEZ)Nairobi (NBO)3h 10m
250Nairobi (NBO)Victoria (SEZ)3h 15m
706Lusaka (LUN)Harare (HRE)1h 5m
706Harare (HRE)Nairobi (NBO)2h 55m
426Nairobi (NBO)Arusha (JRO)1h 0m
427Arusha (JRO)Nairobi (NBO)1h 0m
586Nairobi (NBO)Lubumbashi (FBM)2h 30m
586Ndola (NLA)Nairobi (NBO)2h 30m
586Lubumbashi (FBM)Ndola (NLA)0h 45m
704Harare (HRE)Lusaka (LUN)1h 5m
704Nairobi (NBO)Harare (HRE)3h 0m
584Nairobi (NBO)Ndola (NLA)2h 40m
584Lubumbashi (FBM)Nairobi (NBO)2h 30m
584Ndola (NLA)Lubumbashi (FBM)0h 40m
275Port Louis (MRU)Nairobi (NBO)4h 15m
274Nairobi (NBO)Port Louis (MRU)4h 20m
511Freetown (FNA)Accra (ACC)2h 30m
362Nairobi (NBO)Mogadishu (MGQ)1h 45m
510Accra (ACC)Freetown (FNA)2h 20m
782Nairobi (NBO)Livingstone (LVI)3h 15m
782Livingstone (LVI)Cape Town (CPT)3h 10m
783Livingstone (LVI)Nairobi (NBO)3h 15m
783Cape Town (CPT)Livingstone (LVI)2h 50m
515Dakar (DSS)Accra (ACC)3h 5m
514Accra (ACC)Dakar (DSS)3h 5m
More flight routes

Kenya Airways contact information

Overview of Kenya Airways

Although this airline is based in Kenya, it offers flights to a variety of destinations across the world that are located in 41 different countries. For those that would like to visit Europe, you can choose from places like France, Switzerland, and the United Kingdom. If you would rather go somewhere in Asia, popular choices are Thailand, India, and China.

When you decide to travel with Kenya Airways, there are two classes for you to choose from, which are referred to as Economy and Business. Economy will provide you with standard benefits like snacks, drinks, and access to the plane’s entertainment system, while Business comes with a larger seat that provides more legroom, priority check-in, priority boarding, access to the airline lounge, and a gourmet meal.

Kenya Airways is known for having many connections with other airlines, such as KLM, which owns part of the company. Additionally, the airline is a member of both SkyTeam and the African Airlines Association, both of which are air alliances. They also maintain codeshare agreements with many other international airlines, including Air France, Delta Air Lines, EgyptAir, and Precision Air.

This airline has 40 planes that make up its fleet, with almost all of them being either Boeing or Embraer. Although the Embraer 190AR is the company’s smallest plane, it is the aircraft that is used the most often, as it is best suited for medium-range flights and can fit almost 100 passengers. For longer trips, the Boeing 787-8 is commonly used instead, as it can fit over 230 passengers and has a substantial amount of space for Business Class seats.

Kenya Airways information

IATA codeKQ
Routes131
Top routeMombasa to Nairobi Jomo Kenyatta Intl Airport
Airports served47
Top airportNairobi Jomo Kenyatta Intl

Other popular airlines in the United Arab Emirates

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.