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Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: Cops is always a good reason to flight

Cons: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Pros: rien

Cons: tout est à revoir !

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Fast boarding, early arrival

Cons: If I weren't super hungover

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Cons: Even a small coffee/tea service would be a nice addition.

Pros: More leg room

Cons: Space

Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Pros: n/a

Cons: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Pros: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Cons: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Cons: Better seats.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Cons: Information on arrival time was not correct

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: Still don’t have my luggage yet

Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Cons: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Pros: I have no time for you sorry

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Pros: rien

Cons: tout est à revoir !

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Cons: The breakfast scone was disgusting but dinner was great!

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: It was absolutely on time. Great!

Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Pros: They crew were super amazing the food was delicious

Cons: Well I’m tall and I was having a little trouble sleep

Pros: Food

Cons: There was loud, annoying static over the intercom off and on.

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Pros: inflight staff are good but on the ground staff at airport need a great deal of improvement

Cons: Delayed arrival at Bangalore by more than 1 hour.

Pros: It was a decent train ride.

Cons: Stating it’s a train from the beginning and not having to go from one train station to another.

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Cons: food

Cons: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Cons: Orderly sitting of economy class passengers

Pros: Good movie selection. Attentive crew.

Cons: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Cons: Food, entertainment program, pillows and blankets would have been nice,

Pros: The food was good and was served with professionalism.It was an excellent service no doubt.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Comfort

Cons: Internet

Cons: Better seats.

Cons: Hotel was rubbish

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.