Pros: "Portion of the food"
Cons: "More food for long flight"
Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"
Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
Pros: "seats and airplane are in superior state"
Cons: "the food and boarding"
Pros: "Yes indeed. Polite and listening."
Cons: "Snacks at the beginning, dessert, and inflight duty free."
Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."
Pros: "Service, food served."
Cons: "Economy class legroom is too tight and not comfortable."
Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"
Pros: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"
Cons: "Change to HiFly plane - noticeable difference in most aspects"
Pros: "Very nice flight and very comfortable with extra leg room"
Pros: "No problem"
Cons: "Service can b warmer"
Pros: "No problem"
Cons: "Service can b warmer Practically no entertainment, just a common screen"
Pros: "Crew were ok"
Cons: "Delayed Not enough blanket Seat angle too upright, not comfortable"
Cons: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."
Pros: "Their Dreamliner plane is spacious, well fitted, not cramped."
Cons: "Unable to listen to movies with their headphones - too much static"
Pros: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."
Pros: "Comfortable seats"
Cons: "Can improve food."
Pros: "Entertainment is very up to date Crew striving to help Nice all in all"
Cons: "Boarding usually late"
Pros: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
Cons: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"
Pros: "Friendly crew, always available and happy to help"
Cons: "Boarding was late"
Pros: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
Cons: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."
Pros: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
Cons: "See above. Aircraft not ok for busy sector. Eg A330 required"
Cons: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."
Cons: "airplane is a little bit old."
Pros: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
Cons: "I was sitting around a lot of families with kids"
Pros: "The crew was really friendly and helpful"
Cons: "I didn’t like nothing"
Pros: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
Cons: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."
Pros: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
Cons: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."
Pros: "Gave me aisle seat, great service"
Pros: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
Cons: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."
Cons: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."
Pros: "The cabin crew were very friendly, organised and polite."
Cons: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."
Pros: "The cabin crew were very friendly, organised and polite"
Cons: "The layover at Brunei airport was a little boring as there's not much to do for three hours."
Pros: "Best crew I have ever had"
Cons: "Leg room is too small."
Pros: "Crew are just the best"
Cons: "Boarding was disorganised, excellent service otherwise."
Pros: "They were able to accommodate my request to move to an aisle seat"
Cons: "Sticklers for luggage weight and the plane was small"
Pros: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
Cons: "BYojet shouldn't be with Kayak get rid of them."
Pros: "Short and sweet flight."
Cons: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"
Pros: "The food!!!!"
Pros: "Service with a smile. Great manners."
Cons: "Nothing. Great crew, food, flight."
Cons: "Everything was good except for the food. It was average"
Cons: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."
On time flight, baggage came out fast. Overall good experience
we have three Returned Air Tickets, Printing charges of Rs. 600.00 was charged on 26.11.2021, through my credit card, for printing of my Air Tickets, at Rajkot. Whereas no charges were Levied from Chandigarh Indigo Flight and Delhi Air India flight On 22.11.2021. Please arrange to refund in my credit card account. An early action is highly appreciable and inform me accordingly Regards N K Bansal 9417555246 NARESHBANSAL115@gmail.com
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."
Cons: "All good"
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Cons: "if the cabin crew had been a little more cooperative, this flight could have been better"
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Cons: "Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund."
Cons: "Nothing I didn't like"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."
Pros: "Professional and on time. 2 best things about Indigo"
Pros: "Very new aircraft . On time"
Pros: "Excellent ground crew and flight attendants."
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"
Pros: "Ground reservation and check in crew were amazing."
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "Could have been on time"
Cons: "Legspace for passengers"
Cons: "In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience."
Cons: "Flight was on time. Crew were professional."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "Flight Stewart’s Response"
Cons: "Ground staff highly untrained & indifferent"
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Pros: "Staff and crew amazing, very helpful."
Cons: "Seats okay but rather small and not the most comfortable"
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "The people"
Cons: "The seats, it was too warm. Being herded into busus like cattle."
Pros: "Efficiency- punctuality - price"
Cons: "Seat confort 0"
Cons: "Delay from in DEL caused a missed connection."
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Pros: "The airline was just fine."
Cons: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"
Pros: "It was delayed by 1 hr. There was also rats and mosquitos in the airport and only one option for food and drink that wasn’t very good. But aside from that once one the flight everything was fine."
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Cons: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Pros: "On time"
Cons: "Food choice"
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
There is no way for Saudi Airlines to leave on time …
Pros: "The flying crew and flight itself was great"
Cons: "The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible."
Pros: "Great crew!"
Cons: "I would’ve like more desert options."
Pros: "Modern and well-equipped planes."
Cons: "Connecting in Jeddah is a mightmare."
Cons: "Make entertainment , serve nice food. Seat not comfortable at all."
Cons: "Offer drinks besides a bag of water and juice"
Pros: "The boarding process was efficient. The crew were friendly and professional."
Cons: "The Entertainment system broke down 3 times during the flight."
Pros: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
Pros: "The seat was comfortable"
Cons: "The food"
Pros: "Overall crew is polite and nice."
Cons: "Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me."
Cons: "My flight was great"
Cons: "Do not change group seat (family with young children) to accommodate others ."
Cons: "The lay over from dubai to jeddah int’l airport is chaotic. Small airport terminal. Saudia airlines is not strict in regards to hand carry baggage sizes and numbers that cause delays for its flight."
Pros: "The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible"
Cons: "The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat."
Cons: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"
Pros: "Take off was on time. Food was good. Crew was professional."
Pros: "Seat comfort and food"
Cons: "Drinks service skimpy - remote boarding a bit chaotic"
Pros: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
Cons: "Checked in Luggage come out 30 minutes late."
Pros: "flight was normal."
Cons: "luggage lost! what should I do?"
Cons: "The flight was late"
Cons: "Food, airplane age, they boarded us and then kept us inside airplane for 45 mins because of bad weather at destination airport. They should confirm flight info before boarding."
Pros: "When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent."
Cons: "Delay for more then 5 hours!"
Cons: "Dirty old aircraft.. crew was indifferent to passengers needs"
Cons: "The flight delayed for 1 hour without informing the passengers"
Pros: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
Cons: "Your entertainment system needs to more interactive and controlled in each seat."
Pros: "The aircraft was clean and the journey was comfortable. The choice of food served was excellent!"
Cons: "The transit at Riyadh. The airport and facilities were poor for international standards."
Pros: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Cons: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Pros: "Level of services and crew behavior are much better than before... keep up the good work..!!"
Cons: "Food needs a long way to go..."
Pros: "The crews was not helpful"
Cons: "The. Flight was on time"
Pros: "It was on time"
Cons: "They left my bag at riyadh when i was coming into Dubai. Then no call the next day to say it was ready- i had to call to learn it was at customs. Went to customs and no explanation no apology. Saudi airlines didn’t call me. Next on my way back, that Jeddah airport was the dirtiest I’ve ever been to. Not to mention the racist way I was treated by their crew who for no reason, despite my very early check in was made to sit in the middle seats next to the toilet. I will never ever fly Saudia again and will tell my many friends and family never to use them too!"
Cons: "Seating was tight and seat was fixed in upright position! Seat does not recline. Rough landing!"
Pros: "Their manners, asking if any more service is required when i get one. Humble, Gentle, Helping at all time giving extra food if required. Haq"
Cons: "The crew has love for Humans, and treat them as humans, feeling their requirements and needs."
Pros: "Service food and punctuality"
Pros: "Was very satisfied and thank you for changing crew to someone who doesn’t have attitude."
Cons: "Good could be better. Cheap quality food."
Pros: "It's like emirates with better seats and half the price Emirates will charge you"
Cons: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
Pros: "The food was ok. They have prayer room onboard so Muslims can pray on time and direction to Kaaba."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. There were a lot of noise and babies crying in the plane and the stewardess just left us and didn't want to serve me even a cup of water. And they also come late. The entertainment screen was always lagging and ads are everywhere. Leg space was very small and I can not relax or sleep in a long haul flight."
Cons: "The check in at Dubai air port was very bad. The personnel at the check in counter lacked the curtesy and profetionalism. Besodes extended delay at the check in counter, the requested documents that were nit necessary. I had a terrible experience at Saudia counter in Dubai air port that will effect my decision next time I chose an air line"
Pros: "flight time"
Cons: "The man next to me wanted me to change my seat. I was so offended that I changed my seat."
Pros: "I like the service and love the mosque on each plane where I always travel, specially on long flights"
Cons: "There is nothing I don't like about saudi airlines"
Cons: "Uncmnfortable seat"
Cons: "delayed without pre notice"
Pros: "The crew was accommodating, providing pillows and blankets and friendly service to all."
Cons: "There was nothing not to like about this flight. All went well."
Pros: "Very nice airline with very nice crews."
Cons: "Very bad Jeddah airport."
Pros: "I am pleased with the Saudia Airlines. Food was good."
Cons: "I had 5 hours Layover in Jeddah. Most miserable layover ever. People were sitting on floors due to limited seating. NO wifi, restrooms were awful."