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Pros: Nothing

Cons: The service. The worst I have seen.

Pros: Had more room than on BA flight to London

Cons: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work

Pros: Uniform of the crew is nice.

Cons: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

Pros: Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Pros: There is not a single thing about this flight and airline worth appreciating

Cons: Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply

Pros: The crew proficiency

Cons: Boarding time in the transit airport and the handbag limit in the first airport

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora

Cons: Boarding was not comfortable, felt like you being pushed like animals

Pros: Nothing

Cons: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Cons: Nothing

Cons: The delay time was too much for no proper reason

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: Excellent crews

Cons: Salad that is not meat

Pros: Crew very helpful in helping me make my connection in Guangzhou when our flight was late.

Cons: Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food.

Pros: The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice

Pros: Pilot kept us well informed.

Cons: Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane

Cons: Flight was on time. Crew were professional.

Pros: Clean comfy seats Attentive and polite staff

Cons: Very delayed. Refreshments were offered after we had already bought them ourselves!

Cons: Luggage lost. No apologies, no compensation

Pros: Air hostess service and flight timings

Pros: Nothing in particular

Cons: Check in at Manila was super slow. It took us 3 hours to check in at the counter. Food was terrible.

Cons: The security check points in NAIA

Pros: Nothing

Cons: Seats could have been a lot more comfy

Pros: crew were amazing

Pros: Nothing

Cons: Saudia always delayed always

Pros: Nice and smooth

Cons: NA

Pros: Service was great

Cons: All seems great

Pros: Crew is very good but seat is not good.as alfursan Member ineed asil seat

Cons: Check in staff are very slowly

Pros: Smooth flight

Cons: The food

Pros: The flight was on schedule, departure and arrival.

Cons: The seats were very narrow.

Cons: I have no space for my legs ..i have 1.97 cm ..other things are excellent

Pros: Better experience than the first leg

Cons: comfort, seat size

Pros: Crew will try there best to help you in anyway

Cons: Missed my connection so lost bags . Took 2 days for them to get to me.

Pros: The crew was amazing

Pros: All crew members are very friendly and helpful, good service.

Cons: All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like.

Pros: Flight attendants were very friendly, professional and helpful

Cons: I wish Indigo flight get in-flight internet.

Pros: I liked the total travel time the flight took.

Cons: The boarding suddenly changed the gate just within minutes of the departure & informed none.

Pros: Worst service

Cons: Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given

Cons: In hurry to turn around aircraft, the tray table and aircraft was not cleaned. Boarding started and passengers were made to stand in queue even before the aricraft was cleaned, causing avoidable inconvenience.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

Pros: Entertainment is very up to date Crew striving to help Nice all in all

Cons: Boarding usually late

Pros: All is good thanks saudia airline

Cons: Open new airport

Pros: I don’t like the delay

Pros: No

Pros: Crew was excellent with service and positive attitudes. Good leg room.

Cons: 13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie

Cons: Flight was late and because of that we missed adelaide flight

Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Pros: Flight Crew was excellent

Pros: Super on time

Cons: Biz class was so so

Pros: Check-in counter and In-flight crew were great

Cons: Very poor quality in-flight snacks, no IFE and wifi

Pros: crew were amazing

Pros: Food and service were good, so was inflight entertainment

Cons: Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto