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Pros: boarding was fast

Cons: seat comfort

Pros: Food is good and cheap Beverages are cheap Friendly staff On time

Cons: Sharjah airport is very dirty

Cons: provide at least drinking water in flight

Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

Pros: Nothing.

Cons: Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible.

Cons: Softer seats and more movies

Pros: Crew

Cons: Delays

Cons: Very cramped. Worst leg of the journey

Pros: Food provided on plane and dinner and breakfast included at Dhaka airport in transit area. If you have a visa you can stay in a hotel but I didn't want to pay for the visa on arrival.

Cons: Airport is full of mosquitoes

Cons: Shaking a lots... Snacks are too poor...

Cons: The in-flight entertainment system didn't work. Most of the movies listed did not work. The options were minimal.

Pros: - The entertainment/distraction module was modern and functioning. Its UI (User Interface) was excellent. There was even a USB port, great for looking at images. The movies available were up-to-date. - The aircraft, a Boeing 737-800, was fresh off the assembly line. It even had that new-airplane smell. None of the seats were busted. Yet.

Cons: - Mosquitoes infested the jet bridge and the plane. Never seen anything like it. While that was bad enough, the crew began spraying a toxic knock-down cocktail over our heads. The fellow sitting next to me, an Indian, said 'This would never happen in India. People would refuse to fly until the problem was resolved. In India we have standards.' I said 'That's all well and good, but we're not in India. We're in Bangladesh, and people have become inured to unpleasantness. Even me.' Now, my aim's not to pick on Biman. Perhaps the mosquito problem is Dhaka Airport's responsibility and they've clearly dropped the ball. But c'mon, spraying a poisonous mosquito killer INSIDE the cabin filled with passengers? Get real. - The hard and fast landing in Kolkata. Felt like we were hitting the runway too fast. There was a slight bounce. It took a while for the reverse thrusters and brakes to come on. Sure, I'm not a pilot, and to a pilot perhaps this landing was totally normal and within protocol. As a passenger though, I was a bit spooked. I thought 'Gee, I hope this is a looong runway.' Also, the pilot kept saying 'Inshallah.' Inshallah this, Inshallah that. Inshallah translates roughly to 'God willing.' Faith is a personal thing and to each their own. However, I want to have faith that this plane's going to land safely based on the pilot's skill, not on God's will. - The meal. More of a snack, really, and that's OK given the short flight. But the Wonder Bread mystery meat sandwich was disappointing and totally unnecessary. Biman should serve tasty Bangladeshi snacks (chanachur, jhal muri, phuchka, shingara, etc.) rather than poor attempts at Western food -- especially if Biman wants to be taken seriously as the pride of Bangladesh's skies. The dislikes far outweigh the likes this time round. We'll seriously contemplate flying Biman again.

Cons: I slept most of flight, boarding was okay.

Pros: Cheap airfares, direct flights

Cons: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.

Pros: Nithing

Cons: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.

Cons: Chairs are small

Pros: Smooth flight

Cons: The food

Pros: Seat was very comfortable.

Cons: Everything was good, one little thing, just had to wait for crew member to respond to the bell.

Pros: The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him.

Pros: yes

Cons: yes

Cons: my seat was broken

Pros: All was good

Cons: The Bus at Arrival to Dammam Airport

Cons: We arrived at thé Gate 5mn later Thé Crew was Stellung our Senats in Front of US And they just told us It is too late !!! Very Bad impression of this Company As i was with my too childrens 15 and 11 years old... Thanks for your réponse Terry

Pros: Service and food

Cons: Old plane

Cons: I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket(

Pros: Yes seats were comfortable

Cons: Food needs to be better

Cons: Need more leg room even for regular economy seating

Cons: Smooth & a v.comfortable flight!

Cons: My flight was cancelled and had the be re-booked the next day This caused a lot of anxiety for the people waiting for me in KTM. Plus I lost a day of exploring the Boudhastupa.

Pros: The staff were very friendly...we enjoy the fly...

Cons: Nothing

Pros: Nothig outstanding.

Cons: The food.?i got poisoned. Please review and correct.

Pros: very friendly crew, premium service, top airplane

Cons: chaotic boarding

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.

Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

Pros: Very average experience.

Cons: Very average experience.

Pros: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Cons: More entertainment options, the movies and TV shows offered are not varied or very good.

Pros: Enjoyed the tasty food.

Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.

Cons: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes

Pros: The crew were lovely. Great service from crew and good food.

Cons: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.

Pros: Courteous & helpful crew.

Cons: Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens.

Pros: The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them.

Cons: There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough.

Pros: Uniform of the crew is nice.

Cons: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!

Cons: Flight was late and because of that we missed adelaide flight

Cons: There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan.

Pros: excellent crew, food entertainment and seats

Cons: They were the best among the airlines I ever used

Cons: Crew was not helpful at all, didn’t even bother to come when asked for help

Pros: Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection.

Cons: Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them.

Pros: The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist.

Cons: The overall crew/staff need to learn to improve their behavior and attitude towards their passengers.

Pros:

Cons: Boarding process

Pros: Crew

Cons: Delay, 2 times

Pros: I liked the professionalisim and food and hospitality, OUTSTANDING AND SURPRISING!!!

Cons: Saudi Airlines is developing rapidly and quickly, OUTSTANDING!!!

Pros: Crew were good

Cons: It was delayed in Jeddah and the seats are not comfortable at all (business class).

Pros: Great crew.

Cons: Tight seats.

Cons: Ran out of chicken for the paid meal. Fish was terrible.

Pros: Lots of space and warm, soft, pillows and blankets.

Cons: My entertainment remote didn’t work and they ran out of mango juice and the bangus.

Pros: On time. Good service

Cons: More leg room