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Pros: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.

Cons: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.

Pros: Excellent flight apart from the delay!

Cons: Leave on time!

Pros: Boarding

Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.

Pros: Nothing

Cons: The service. The worst I have seen.

Pros: Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back.

Cons: A little more leg room.

Pros: Arrived on time.

Cons: Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing.

Pros: Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone...

Cons: See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again.

Pros: Kindy flight attedances,,smooth boarding,,delicious food

Cons: Nothing

Pros: New Muscat terminal is lovely. service very attentive and food v. Nice.

Cons: Slow check in at Kathmandu

Pros: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Cons: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pros: in flight entertainment

Cons: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Pros: Crew, food, drinks, and seats were fantastic

Cons: You don’t need to have seats next to lavatory. The area was stinking even before the plane took off.

Pros: The crew were nice and boarding was smooth

Cons: the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight.

Pros: The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents.

Pros: Crew was able to accommodate my meal restriction on the spot without a problem. They were attentive but not overbearing.

Cons: the boarding at Kathmandu was a bit confused as was the checkin process. There could have been signage at the Kathmandu airport on where to check in for China Southern airlines.

Pros: Food was okay

Cons: Media system had to be fixed

Pros: Both of us being seniors wheel chairs were not provided. Food was not good and even dinner with the fish was not there. They have to reheat fish which took more than 15 minutes.Assistance was not provided to both seniors for carrying luggage on the stairs while boarding the flight for Vancouver

Cons: The food quality may be improved and also necessary help be provided particularly to seniors in boarding and transit.

Pros: Ontime boarding and flight

Cons: Very limited leg room and crammed plane

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Cons: Hotel for passengers

Pros: Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions.

Cons: I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food).

Cons: If they use the new business class seat.

Cons: The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again.

Pros: The crew and food was amazing.

Cons: The seat was not very comfortable for sitting on such a long flight. This prevented me from getting any sleep on the plane.

Cons: Stellar service from check-in especially cabin staff was on point. Thank you PAL

Pros: None

Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.

Cons: late

Pros: Excellent service

Cons: Long boarding process for any airline out of Kathmandu

Pros: The crew was friendly enough

Cons: Schedule change and delay on the outbound. Huge maintenance delay on the return. No communication

Cons: My flight was cancelled and no one contacted

Cons: Flight delayed 90 min. Gate changed in last minunute , although written wrong on screens !!!

Pros: Helpful crew, comfortable seat with good leg space, tasty food, affordable price.

Cons: Same RUH-JFK like service in DAC-RUH, RUH-DAC, JED-DAC. Since most of the passengers in these routes are low income labors in middle east, sometimes crews don't treat everybody well.

Pros: Seat comfy, entertainment program plenty, and hosting staff very friendly and professional. I particularly loved the prayer area in the back of the plane.

Cons: Hot food is not great, and lacks the veggies essential to any healthy diet. Even the salad offered with the meals was not tasty.

Cons: Punctuality

Cons: Legspace for passengers

Cons: Very uncomfortable seats. Small and hard

Cons: Luggage lost. No apologies, no compensation

Pros: On time, comfortable seats, friendly crew.

Pros: Their Dreamliner plane is spacious, well fitted, not cramped.

Cons: Unable to listen to movies with their headphones - too much static

Pros: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

Cons: BYojet shouldn't be with Kayak get rid of them.

Pros: They are friendly and able to be approach when we have

Cons: The flight was new.

Pros: The crew was really friendly and helpful

Cons: I didn’t like nothing

Cons: Late

Pros: Good crew

Cons: Boaring and security in Indian airports

Pros: Crew, cleanliness, timing

Cons: No entertainment

Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

Cons: no entertainment, no food (without paying high prices for). I will not use this airline again

Pros: Flight was delayed for 2 hours

Cons: Flight was delayed for 2 hours.

Pros: The crew were lovely. Great service from crew and good food.

Cons: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.

Cons: Good

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: Great seats (Premium Economy) and very friendly crew.

Cons: A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times.

Cons: Never on time. Almst missed connection. Planned on 4 hours. Downn to the wire. Nevermore.

Pros: The crew was very nice, and the movie selection was good.

Cons: We had to wait for additional passengers after boarding and then again after they came in to take off, so waited an additional 2 hours on the plane (it really adds up on 12+ hour flights). Communication about he delay was mediocre, and the website did not have updated flight info for pickup.

Pros: Crew was cold but quite busy.

Cons: Checking in was very slow and boarding process was very poor!

Pros: Not on time the flight. Delay 30 minutes

Cons: More movies to watch

Pros: Seat comfy, entertainment program plenty, and hosting staff very friendly and professional. I particularly loved the prayer area in the back of the plane.

Cons: Hot food is not great, and lacks the veggies essential to any healthy diet. Even the salad offered with the meals was not tasty.

Pros: The flight was delayed 40 minutes.

Cons: Taking off tomorrow timely.