|Top route||Denpasar Bali Ngurah Rai to Kuala Lumpur Intl|
|Top airport||Kuala Lumpur Intl|
You get what you pay for. It’s functional and gets you from point A to B in good comfort. However, food options are limited and cash only, Crew is a hit and miss .. they get your attention if you reach out.
Good leg room ... air conditioning was a bit warm don't Book row 8 ... no windows
They got to the terminal late, with no one on the arriving flight, boarded us late, and left us sitting there for 2 hours before they got us off the ground. They knew they were going to be late, yet they never got an updated flight plan from their head office until long after the flight was supposed to leave. They could have cut the delay in half, of at least let us stay in the terminal. Really just horrible planning.
Everything spoken was in Malay only
Excellent value for a budget airline
Cheap flight, on time, great staff. Great budget airline.
New planes, competent pilots, friendly staff.
Layout and space in emergency exit row.
The worst kind of budget airline. To be honest....the plane was not that bad. Would have been good to have some food choices and some water. What was by far the worse is the passengers/customers that this airline attracts. Coughing and spluttering all over one another with no masks. Just disgusting. Pay for a better carrier and get a better class of passenger.
Cons: More food variety
Pros: Very smooth and easy process boarding and taking off
Cons: No entertainment
Cons: delayed landing because of chinese reasons
Cons: delayed 2 times.
Pros: A nice experience overall. Flight was quiet so plenty of personal space.
Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Cons: No entertainment options. Little to no food service.
Never again on Malindo
Pros: The crew are ok. They should find jobs with other, better airlines.
Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.
Changed flight time with no communication and no apology
Pros: Average flight
Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!
Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Cons: Flight wasn't on time to and from HKG.
Pros: The staff were very kind, the seat had a great amount of leg room.
Cons: There was no alcohol on the flight.
Pros: Getting out of the plane
Cons: getting in the plane. No working tablet. Poor food.
Pros: Crews are nice.
Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.
Cons: The airline
Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Pros: The service is good in general.
Cons: The boarding process could be improved.
Favourite local airline
Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Cons: The food is rather meh, does not stand out
Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.
Pros: Leg space and good arm rest
Cons: No in flight entertainment (movies)
Cons: Cramped seats
Ok for short trips
Pros: The seats are more comfortable compared to the other budget airlines.
Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.
Pros: I have flown Malindo before and I have been happy about tbeir customer service.
On board Batik Air flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Batik Air assistance team will most likely ask you to pay extra for checked luggage.
Batik Air offers direct flights to 49 cities in 18 different countries. Kuala Lumpur, Denpasar, and Perth are the most popular cities covered by Batik Air.
Batik Air concentrates most of its flight operations in Kuala Lumpur.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Batik Air.
Owned by an Indonesian airline, Malindo Air has its headquarters in Malaysia and flies to over 50 different destinations throughout the world. For those that would like to visit somewhere in Asia, it is possible to travel to the countries of India, Indonesia, and Thailand, all of which are popular destinations among customers.
Passengers that are flying with this airline have the opportunity to choose from two travel classes: Economy and Business. While Economy will provide you with standard amenities, such as comfortable seats and access to the plane’s entertainment system, Business comes with additional legroom, free drinks, and a hot meal.
This airline has direct connections with several other airlines, including the Lion Air Group and Firefly, a company that previously merged with Malindo Air. Additionally, they have interline agreements with several other companies, such as Etihad Airways, Oman Air, and All Nippon Airways. To increase the number of flights that they are able to service, they have made codeshare agreements with two international airlines: Batik Air and Turkish Airlines.
Malindo Air has a fleet that is composed of over 40 aircraft that are primarily ATR and Boeing. The most frequently flown is the Boeing 737-800, a plane that is often employed for short to medium-range flights and can fit up to 150 passengers. For longer flights that go to destinations such as the United States or Australia, the airline will often use the Boeing 737-900ER, a choice that can fit up to 168 passengers and is known for being particularly spacious.