Daily cleaning, installation of cabin HEPA filters on flights to Naples
flydubai and Emirates have waived their change and cancellation fees on flights to Naples. Confirm policies on booking site.
|Flights from Dubai||6h 12m|
The cheapest airline ticket to Naples from the United Arab Emirates in the last 72 hours was AED 1,285 one-way, and AED 1,267 round-trip on the route from Dubai to Naples. The most popular route is from Dubai to Naples and the cheapest ticket found on this route in the last 72 hours was AED 1,267 round-trip.
In general from United Arab Emirates, Emirates and flydubai fly the most to Naples. The most popular route is from the United Arab Emirates, and Emirates & flydubai fly this route the most.
Naples Airport is 5 kilometres from the centre of Naples. View on map.
Naples is served by Naples Airport, also commonly referred to as Capodichino, Naples, Naples Intl. The airport code is NAP.
Most visitors from United Arab Emirates will not be allowed to enter Naples. Exemptions may be applied to Italian Citizens, Permanent residents, Proven work, Urgent health reasons, Transiting home, Foreign diplomats, and Italian citizens or nationals of EU and Schengen Member States, Andorra, Monaco, San Marino, or the Vatican City State and their close family members.
Read more about travel restrictions for Naples
Visitors from United Arab Emirates will need to quarantine for 10 days upon entering Naples.
Visitors from United Arab Emirates must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Naples.
Pre Registration Form
Passenger Locator Card
Sicily Registration Form
Puglia Registration Form
Calabria Registration Form
Masks: Required in enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Crew was very nice"
Cons: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."
Pros: "The crew was good."
Cons: "Poor planning on having the connection in terminals far apart from each other."
Pros: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Cons: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Pros: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Cons: "The seats reclined too far making me uncomfortable."
Pros: "Seating was good"
Cons: "Got a seat in the middle - was pretty annoyed with this."
Pros: "Nice crew comfortable seats selection of drinks were good"
Cons: "Better blankets too cold on the plane"
Pros: "Food and boarding process"
Cons: "We were unable to fly this trip due to United cancelling our flight."
Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."
Cons: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."
Cons: "I havent gotten on a flight yet."
Pros: "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Cons: "This has been the worst customer service experience of my life. Never flying Lufthansa again."
Cons: "Flight delay due to connecting flight"
Cons: "Seats very crowded. No leg room at all."
Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"
Pros: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."
Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"
Cons: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."
Cons: "Not making the flight dinto issues caused by the airline."
Pros: "I very much enjoyed my flight from LA to Munich. The flight crew were awesome and the airplane was impeccably clean and quiet. The flight was so nice I consider it as part of the vacation! I highly recommend flying Luftansa :-)"
Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"
Cons: "All good."
Pros: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Cons: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."
Pros: "The flight was right in time and the crew was good."
Cons: "I couldn't get my phone to connect to the wifi."
Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
Pros: "See comments above."
Pros: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Cons: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."
Pros: "The crew moved as quickly as possible, and this made bathroom access easier."
Cons: "The small size of the plane made the long-lasting turbulence near the point of landing impossible to ignore. I don't consider this the fault of the pilot, more the size of the plane."
Cons: "We were offered two hot meals, each time with the same 2 choices. That's not much to choose from..."
Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Pros: "we flew United"
Pros: "Crew was good."
Cons: "Not on time. Lost luggage."
Cons: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."
Pros: "The seats on the leg of this flight were much more comfortable and there was normal space for feet."
Cons: "The boarding here was completely unorganized. After people had just been in a crowd, they attempted to have people love up, which was futile. Some of the seats were dirty and/or unkempt. The snack option wasn't to my liking and may have been the cause of a stomachache later."
Pros: "The female flight attendants always look great."
Pros: "On time"
Pros: "Everything! Excellent stewards too!"
Pros: "Boarding staff was cooperative On time departures and arrivals"
Cons: "Crew in Lufthansa are racist. Don't want to elaborate here but trust me for this. Bad quality food. They don't even have sufficient food for everyone. I didn't get two meals on one flight. Loo's are not maintained. Crew too rude. Had called a flight attendant for service but didn't show up until an hour (exactly an hour). Later I had to get up and take it. Can write an essay on my whole journey."
Pros: "Price was right. Aircraft was clean & maintained to high level. On time departure and arrival."
Pros: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Cons: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."
Cons: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."
Pros: "Quick flight good crew!"
Cons: "No in flight entertainment"
Cons: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."
Pros: "I like Lufthansa good service"
Pros: "Food was good. Bathrooms clean during flight. Staff was overall pleasant."
Cons: "Video entertainment menu system was slow to work with."
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Cons: "It's KLM. What else do you need to know."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Cons: "KLM crew exceed our expectations"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Amazing crew"
Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Friendly staff"
Cons: "Leg room"
Cons: "Nothing special"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "Flight departed 35 minutes late"
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Cons: "They stole my money"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "Very good flight, excellent service and good food."
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Cons: "Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived."
Pros: "The crew made it an awesome experience! Flight was on time, even early!!"
Cons: "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."
Pros: "Crew was nice smooth was friendly"
Cons: "Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing."
Cons: "Flight from TLV to Tokyo was delayed by 1:20 hour. The flight crew told us not to worry. Then we were held on the terminal shuttle near the gate for a long time before the doors opened. Upon arrival to Moscow was assigned with a connection to Tokyo via Korea. I’m still in Korea and late to Tokyo!!!!"
Pros: "Cabin staff sometimes curt and unfriendly."
Cons: "Public announcements garbled and hard to understand."
Pros: "Everything good"
Pros: "Everything nothing"
Pros: "Super friendly staff, clean plane. Great selection of entertainment."
Cons: "The line to register at the airport was 2 hours long"
Cons: "There is no entertainment on this flight, so rate should be N/A."
Pros: "good hearty snack"
Cons: "Terrible registration process - was not registered through to my final destination and was made to pick up and check in again bags at my connection - Frankfurt. Barely made it on time. The person registrating me was unhelpful and rude claiming that since the first flight was operated by Aeroflot Dhe can’t register me through. Stuardesses were also unfriendly and unwilling to help with the issue."
Cons: "The service and general help of the airport staff."
Cons: "Late,uncomfy seats,crews were not able even to smile"
Pros: "The flight crew was very friendly"
Cons: "Checkin personnel was not friendly"
Pros: "Crew was friendly and attentive"
Cons: "Meal ok; no beer or wine"
Pros: "that they have gifts to the kids that was very nice of them"
Pros: "Very good crew on board ."
Cons: "In Moscow airport crew doesn’t control priority while boarding . l wish more fresh fruit in food , but this is individual.."
Cons: "The staff is rude and the food is not fresh"
Pros: "Speed of boarding and staff"
Pros: "Newer plane than others"
Pros: "friendly crew"
Cons: "very limited space, entertainment without subtitles that was impossible to hear in the very noisy cabin"
Pros: "Food. Staff"
Cons: "Baggage took a while to show up. However may not be Aeroflot's fault."
Pros: "Very friendly and kind cabin crew on all 4 flights. Food was good and enjoyed the ice cream treat! Was upgraded to business class on one flight and that was such a delight. Thank you Aeroflot!"
Cons: "I wonted to change my flight because of the hurricane in Miami, but they charge more money that the ticket cost. Very upset"
Pros: "Meal and service"
Cons: "Trip still long more than 11 hours"
Pros: "Boarding was good. Plain looks well kept"
Cons: "Waiting for someone to take the plate took almost the all flight. Food was terrible"
Pros: "Amazing as always! Aeroflot is great!"
Pros: "Entertainment system did not work in half of the in-seat monitors."
Cons: "The above"
Cons: "There was only one food option. Sound on my tv station was broken."
Pros: "Smooth landing. Professional pilots. Great crew. Good food"
Cons: "Bad seats. No room. No comfort."
Pros: "The Russian hospitality, the food, the route of the flight, the 3D airplane tracker."
Cons: "On the first direction flight my both luggage arrved on the next day. it was very cold in Vilnius but all my warm clothes was absent. When I was return flight was cancelled. But we was moved to hotel after 6 hours waiting in airport. Buy this reason we have time to sleep only 2 hours. And from Aeroflot side we have not any satisfaction"
Pros: "The crew was courteous"
Cons: "The bus from the gate to the plane did not leave for 25 min after filling up with people, and we were just standing there tired and hot. It is a wonder no one fainted. When we finally made it to the plane, the doors did not open for what felt like an eternity (another 5-7 min), then the drive announced "the plane is not ready and we are going back to the airport." I thought he was joking.. The bus took off again and after 10 min or so ended up pulling up to the plane. Once on board, the pilot was apologetic. But I almost missed my connecting flight."
Cons: "No leg room and uncomfortable seats."
Pros: "Food was ok. No alcohol ((("
Cons: "No alcohol. No tv no wifi"
Pros: "The first flight had a good crew, plenty of leg room and lots of entertainment"
Cons: "Seats are too narrow"
Pros: "It was quite comfortable and pleasant, will fly again for sure."
Cons: "Food can be improved. Other then that, all was fine."
Pros: "Time keeping and check-in counter staff was excellent"
Pros: "The price was right. Blanket, pillow, slippers and face mask offered."
Cons: "The food was terrible and the flight attendants not very friendly. Not many beverage options and I didn't feel like I could ask for more. Wine was only served during the first meal, and no drink options with the meal if you had already drank your beverage when it came. The menu makes the food sound appealing but it's like fast food, you get your meal and it's nothing like what you expected and a huge letdown. Only one meal option was left when they got to me and I was in the middle of the plane."
Pros: "Cabin staff (Russian) tried very hard, had limited English, drinks available through our flight. In flight entertainment there were a lot of choices (13 1/2 hr flight). For LA to Spain it was the best price."
Cons: "Announcements from flight deck in English very hard to impossible to understand. Most passengers are Russian. There are some differences in culture and etiquette that exist and you can either deal with them or you can't. Their norm is to be willing to stand in long lines. Personal space may be less than what we are accustomed to in US. The airline staff usually have some English but are not interested in having a discussion with you, just a couple of words. Food: passable, no more. Lady sitting next to me opened up a paper then plastic wrap, placed 2 smoked fish on a stack of napkins then proceeded to dismantle it with her fingers and eat it. It was smelly and disgusting. I commented to a flight attending that I found this impolite to inflict on other passengers - nothing was done - she didn't say a word to the passenger. I don't want to rule others but when I pay money, I don't feel that I should have no say. I might do it again but the cost difference would really have to make it worthwhile."
Pros: "The crew and flight attendants"
Cons: "Delay in receiving my luggage"
Pros: "Great flight, comfortable, much better then I thought it would be! Would fly with them again."
Cons: "When I booked was given 2 free suitcases BUT when I got to airport was only allowed one and charged an extra $100."
Pros: "I like all service, The flight team was excellent."
Pros: "Lost My bag and they stopped me from making my connection with 45 min until plane left. Wtf Then they couldn't re book my flight. Made me re book online and pay again!!!"
Cons: "What's to like"
Cons: "Land steward who treated me and my partner were rude and did not do his job properly which caused us a delay and the need to return to check our handbags"
Pros: "Very uncomfortable flight. Customer service was poor and seats are horribly small and cramped."
Cons: "Crew barely spoke English. Instructions were primarily given in Russian only."
Pros: "Good service"
Cons: "Food quality."
Pros: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Cons: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."
Pros: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Cons: "My friends mother was flying with us, she did not received her luggage"
Pros: "Feel like reacist Company"
Cons: "I didnt like the treatment of the crew."
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Pros: "The crew"
Cons: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Pros: "The crew was excellent and surprisingly the seats were comfortable."
Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Pros: "Friendly crew"
Cons: "See above."
Pros: "crew great comfortable"
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Cons: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Cons: "Booked with my partner. Ended up sitting apart. Not good"
Pros: "The airplane"
Pros: "Everything! It was a wonderful experience."
Cons: "Missed the flight due to late landing from earlier connection"
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Cons: "I don’t know why they keep making boarding with stairs and bus."
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "It was Amazing staff helpfull and fresh.. love it"
Cons: "Flight of almost 3 hours was not entreteiment at all just magazines."
Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "the food"
Cons: "no room for legs"
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"
Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Pros: "The food, the facilities, the seat, everything."
Pros: "Kind, courteous, attentive crew. Smooth flight."
Pros: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Cons: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
Pros: "Ticket price"
Cons: "Long check in wait in Dubai. Food was shocking - inedible!"
Pros: "Pleasant staff."
Cons: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
Pros: "Warm and elegant service"
Cons: "Food offering"
Pros: "In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored."
Cons: "Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops."
Pros: "Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min."
Cons: "Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok."
Pros: "Organized process and controls."
Cons: "The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve."
Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."
Pros: "Crew were brilliant and I felt well looked-after."
Cons: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."
Pros: "not much"
Cons: "Equipment change from A350 to very old 777. Long delay."
Pros: "Food was unusually good for airplane food"
Cons: "Leg room"
Pros: "Updates on status via email and sms"
Cons: "Choices not AWS international, too UK centric, Crew was superficial and curt"
Pros: "Good crew"
Cons: "Leg room!"
Pros: "3 food servings, ice cream, kids package"
Cons: "Old screens, no usb chargers, old plane."
Cons: "Hard to get over having to recheck our luggage"
Pros: "The seat was more comfortable and more leg room than Norwegian"
Pros: "Good crew; no more or less better seating than other airlines we have used to the UK."
Pros: "Crew was good the equipment on board not good. I paid for 6 seats for my family and earphone connection plus power socket didn't work"
Pros: "Nothing specific"
Cons: "Old aircraft"
Pros: "See above, ditto."
Pros: "Good flight. Easy check in"
Cons: "Unexpected fees charged for luggage"
Pros: "The wheelchair services at both Rome and Heathrow were superb. The lady who checked us in in Rome was extremely helpful."
Cons: "Food in business class could be better. One toilett in business class was unusable. At leadt 1 in economy cladd was also unusable."
Pros: "Because someone was sitting in my seat, I was moved to one near the exit which has more legroom, without having to pay £28. The flight was on time and we were kept well informed of some chaos that was happening around push back."
Cons: "The atrocious check-in process - why only 24 hours or less? Why are you always allocated a seat between other people. Why is it almost impossible to change that? - oh yes, because BA want you to pay a premium to avoid the hassle."
Pros: "Ground staff were excellent, the comfort was acceptable."
Cons: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"
Pros: "Boarding was excelllence"
Cons: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."
Pros: "The flight was before time on arrival"
Pros: "good flight, on time, nice crew, no complaints"
Cons: "Luggage did not follow me. Still without."
Pros: "Good service by the booking staff all the way through, especially when they were helping me with the delay."
Cons: "My overall schedule was delayed 3 hours, which threw off some of my plans."
Pros: "Entertainment options were good."
Cons: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."
Pros: "Short flight w/o problems, timely."
Pros: "As always very police cabin personal and the flight was on time."
Pros: "Food was actually quite good"
Cons: "Issues with online purchase of extra baggage"
Pros: "Crew were great, food good : better business class than international BA!"
Cons: "Too many passengers with over size carry on"
Cons: "The plane was ridiculously freezing cold; the AC was way too low and now I am ill. I complained on numerous occasions but the temperature remained! Also there was hardly any leg room."
Pros: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Cons: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"
Pros: "crew friendliness"
Cons: "no charging ports"
Cons: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."
Pros: "Very comfortable flight"
Cons: "Meat was over cooked. Screen was not clear."
Pros: "Excellent leg room (I was the first row after the bathrooms). Kind and polite staff. I enjoyed that there were trivia games as well as movies. The free wine was an unexpected bonus."
Cons: "Usually I am moderately impressed with British Airways food, but not this time. The pasta alfredo was acceptable, but there was no vegetable aside from an overly cream-laden slaw and there were no recognizable greens in there. Maybe onion and celery. The bread roll was dense and dry."
Pros: "Not a lot"
Cons: "The flight was delayed. The food advertised was not available."
Cons: "I paid to upgrade my seat and another passenger sat there and refused to move so I had to sit on the opposite side of the row causing me discomfort the entire flight. I have a titanium leg on my right side and always sit in a seat that allows me to stretch my leg right side of aisle. Very dissatisfied"
Pros: "Friendly flight attendants, comfy seats"
Cons: "No beverages service. They went right by us."
Pros: "Getting home"
Cons: "Extremely cold on board ,, no control of a.c. After boarding we got a breakfast bar and a drink. Nothing more till morning, then the breakfast was horrible."
Pros: "All perfect !!!"
Pros: "Disability assist was good."
Cons: "Unable to use your cash on board. Having to use a card to buy something, like a drink, for £1.80"
Cons: "Have been sick for 5 days from plane sickness/vertigo. The turbulence was awful."
Pros: "Good flight"
Cons: "All good."
Pros: "Dreamliner 787 was a great plane to travel."
Cons: "They ran out of our food preference so we got the mushroom risotto which was not very nice. On the way over to London from Houston they had a complementary snack bar that we thought was generous. This was not offered on the flight back to Houston despite us being in the air for a longer time."
Cons: "The first beverage service on the flight was 30 min before landing."
Airlines flying to Naples have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Naples
Masks required on board, masks provided on flights to Naples
Social distancing seating
Middle seats unavailable to book on flights to Naples
Testing for antibodies, testing for symptoms for flights to Naples
Waiving of change fees. Search flexible flights to Naples