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Pros: A free bag of snacks

Cons: Gate changed 3 times, delayed over an hour, grumpy crew

Cons: huge delay....7+ hr delay for a 2 hr flight..there were other jetblue flights scheduled on the same route that went ahead of us

Pros: The seat was ok. The crew was very good.

Cons: Why should I have to buy food and headphones when I bought a ticket through Icelandair that was Business Class?

Pros: The crew was great.

Cons: Departure times and entertainment

Pros: Always Veg Meal for All

Cons: N A

Pros: The crew was amazing. Kat and the other stewards were very friendly.

Cons: Maybe the option for free upgrade to first class if flight is not full??

Pros: surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat.

Pros: Crew was great, food was tasty

Cons: A little bit more leg room and newer sits

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Pros: The large amount of entertainment to choose from was very nice.

Cons: Timeliness and comfort in seats could be better.

Cons: Perdieron las maletas

Cons: Perdieron nuestras maletas, de prácticamente todos los pasajeros.

Pros: Comfortable seats. Good food.

Pros: Just such a smooth journey.

Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional

Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.

Pros: Bag claim at AMD very poor took 2 hours to claim bags from converted belt ??

Cons: No up grade was given to me because you did not realese the profit that you wanted from my purchase never will I boy a ticket from you or your partners I am a medallion card holder as well amex centurion card holder very up set cheap is not always nice. ?? Ashok patel

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: The flight was on time. Food was reasonable.

Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,

Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all

Pros: On time

Cons: Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united

Cons: Service could be better. Bathrooms need to be clean periodically. Your cut back of restrooms - sucks. I guess the offer of free drinks and a small snack is all United can offer for the price we pay.

Pros: Attentive crew, communicative pilot, early arrival. Not bad.

Cons: The usual. Not being packed in to the plane like cattle would be nice, and I believe they used to serve actual food before the big airlines formed their monopolies. At least this flight was on time.

Cons: Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge.

Cons: almost an hour late - and no explanation. First class was about equal to Jet Blue regular class but without seat power.

Cons: The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult

Cons: First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane

Pros: Staff, plane, ride - one of the nicest flights I've had in a long time

Cons: Nothing. Well, if you paid me to fly ;)

Pros: lost baggage

Pros: Great service onboard

Cons: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal

Pros: lost baggage

Cons: lost baggage

Cons: The delay of our bags at the airport we waited almost 2h hours

Cons: Out buggage was lost. We spent a lot of time to find our suitcase.

Pros: The is very friendly and helpful.

Cons: The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight.

Cons: There is no entertainment screen on the plane or outlets to charge phones. Food was not good.

Pros: Na

Cons: Na

Cons: No movies.

Pros: Nothing, really

Cons: The seats were too tight and there was no climate control

Pros: The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks.

Cons: We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure.

Cons: The delay of our bags at the airport we waited almost 2h hours

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Pros: Yes

Cons: Better food choices.

Cons: They broke my guitar

Pros: The crew was great.

Cons: Seet could be more comfortable.

Cons: Offered entertainment

Cons: The landing

Cons: When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home.

Cons: The terrible communication for delays and boarding.

Pros: Always Veg Meal for All

Cons: N A

Pros: Crew was friendly.

Cons: Wish the seat was more comfortable. Landing was jittery and bumpy.

Pros: Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew.

Pros: The flight crew was friendly and communicated well. They also had a friendly attitude.

Cons: A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area.

Pros: Crew and pilots were very friendly

Cons: Sat on a hot plane for over an hour while they sorted out an electrical problem. We would have been much better suited waiting to board the plane.

Pros: Comfortable and nice crew

Cons: There was an issue with the booking System. I received a text that my flight was delayed 2 hours then 20 minutes before the original time another text that the flight is now on time. This screwed up the entire trip

Cons: After being delayed going from Newark to Ft Lauderdale-Hollywood by an hr, I was then delayed TWICE going back! First time flying with JetBlue and I’ve never been more disappointed! Rather not have any legroom and make it to my destination ON TIME then to be an hour an a half late!

Pros: Crew was thoughtful

Cons: Seats were uncomfortable and the food was not worth eating

Cons: Flight was delayed

Cons: We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund

Cons: On tome flight