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Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Cons: Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late

Pros: My luggage arrived 3 days after and stuff was stolen....

Cons: Maybe not steal passengers stuff?

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Food was great, service was also amazing.

Cons: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Cons: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Pros: Due to my religious faith I had booked special meals on Turkish Airlines. ( isegnent - Turkey to Washington DC ). Not only did the crew decline having my food reservation but they forced me to have food totally against my faith. Not sure if he airlines is biased against religions

Cons: Hon our food reservation Provide food as initially requested Unbiased attitude.

Pros: crew

Cons: delayed flight management

Pros: I liked that there was wifi on board.

Cons: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Pros: Crew was extremely nice and comfortable flight

Cons: All was good

Pros: Great flight crew and smooth landing

Cons: Pretzels are not a good snack

Pros: hilarious crew and they were very helpful

Cons: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Pros: The food was good

Cons: My girlfriend’s Tv stopped to work in the beginning of the flight.

Pros: I liked that there was wifi on board.

Cons: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Pros: Nice crew

Cons: Nothing

Pros: My luggage arrived 3 days after and stuff was stolen....

Cons: Maybe not steal passengers stuff?