RKT - CAI
Find cheap flights from Ras Al Khaimah to Cairo
Ras Al Khaimah to Cairo flight information
|Avg. flight duration||3h 39m|
|Flights arrive in||Cairo|
|Flights depart from||Ras Al Khaimah|
|Flight price||AED 1028|
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*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
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Book cheap flights from Ras Al Khaimah to Cairo (return)
Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.
Pros: Aircraft are nice and clean with good legroom.
Cons: Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra.
Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.
Cons: no entertainment, no food (without paying high prices for). I will not use this airline again
Ras Al Khaimah - Cairo Flights
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