Daily cleaning, installation of cabin HEPA filters on flights from Kenya to Abu Dhabi
Etihad Airways, SriLankan Airlines and Alitalia have all waived their change and cancellation fees on flights from Kenya to Abu Dhabi. Confirm policies on booking site.
Etihad Airways and Alitalia do not allow booking a middle seat on flights from Kenya to Abu Dhabi.
Most visitors from Kenya need to provide a negative COVID-19 test result and/or quarantine to enter Abu Dhabi.
Read more about travel restrictions for Abu Dhabi
Visitors from Kenya will need to quarantine for 12 days upon entering Abu Dhabi.
Visitors from Kenya must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Abu Dhabi.
Current regulations for vaccinated travelers to Abu Dhabi: most visitors from Kenya may enter Abu Dhabi but may still need to provide proof of negative COVID test.
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Masks: Required in public spaces and public transportation.
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Scores according to KAYAK customer reviews
Pros: "I really loved the food and the attendants were super friendly and helpful"
Pros: "Excellent Cabin services."
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Cons: "don't know of anything"
Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."
Pros: "Crew was amazing"
Pros: "Entertainment and food is always great with Qatar!"
Cons: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Crew was great. TV Entertainment system was excellent."
Pros: "Every thing"
Pros: "On time. No problems"
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "Extra leg room only coz I was on exit isle"
Cons: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Pros: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Cons: "There was nothing to complain about."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Cons: "too hot called groups too fast for boarding"
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "Food was very good and plentiful"
Pros: "All the services plus the entire team"
Pros: "Flight was on time"
Cons: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Cons: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."
Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"
Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Pros: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Cons: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Pros: "Staff was very friendly and food was very good."
Cons: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Pros: "Pleasant crew"
Cons: "Crowded flight, late departure."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Pros: "On time, clean and joyful"
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Pros: "The crew was professional and friendly. The flight was on time."
Cons: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Cons: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Cons: "delays with little information and compensation"
Cons: "Food & drinks"
Pros: "The food and the fast and efficient customer service."
Cons: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
Pros: "Entertainment and punctuality"
Cons: "I think some of your steward and stewardesses exhibits racist tendencies. I am not sure why this is so. They need to be educated that we are all paying customers and they should know how to avoid the discrimination trap."
Pros: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Cons: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."
Cons: "No flat bed in business class. Flight delayed and 1 hour 10 minutes late; my bag did not make the connection in Istanbul. My bad is due to be delivered tonight."
Pros: "meals are pretty good, though repetitive"
Cons: "old plane, connections at IST are inconvenient and the airport is in terrible condition. Flight was crowded and boarding was chaotic. Ran out of meals. Plane was quite hot (and I'm usually cold). Overall poor quality."
Pros: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."
Pros: "Food was good and the crew members were very friendly."
Cons: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Pros: "crew and service are great."
Cons: "wasnt able to print my boarding pass while checking in online. being able to do so would have helped a lot if i didnt have to check-in at the counter as the flight was at 5am. i could have just got in and spent the night at a lounge."
Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Pros: "no clear on when to go"
Cons: "check in delay"
Cons: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Pros: "Great selection of movies, excellent food, friendly service."
Pros: "Friendly checking in staff. Easy to us and good variety movies."
Cons: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Pros: "The entertainment was good"
Cons: "We asked for special meals and they told us they only had one type of meal on board"
Pros: "leaving and arrival on time."
Cons: "No leg space in economy."
Pros: "Only the stewardesses very helpful and professional"
Cons: "The seats"
Pros: "On time"
Cons: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"
Pros: "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."
Pros: "Ahead of time, all the way!"
Cons: "Didn't get to travel. Will never fly Turkish Airlines again."
Cons: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Cons: "flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant."
Cons: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Pros: "Stewards and stewardesses were friendly and very helpful."
Cons: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
Pros: "Quality of Service"
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Cons: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."
Cons: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"
Cons: "I like everything"
Pros: "Everything, Good service, timely and on pojnt"
Cons: "There was a slight delay on landing"
Pros: "The few and very rarely seen employees are not even willing to listen to our questions let alone help us, Ican for sure say in 1 out of 10 wotkers there was only one that was willing to help And did let the one that helped us know I and my co travelers apriciated her or him to me there was one girl who offered me help after I cried because I thougth I would miss my flight to houston. I told her tgank you a 1000 times."
Cons: "Every thing Lack of help Lack of infirmation Lack of annoucement of next step Lack of a simple WIFI so I could let someone know what is happening to me There was no airport free wifi This turkish airline have now lost me as a customer unless I am traveling to somaliya where no other airline goes Bye bye Turkish air I am deeply disappointed at the lebel of the airport serveses For that reason I am done dealing with it and I will let this known to my friends and Family so they also stop doing bussniss with this airline It it my new mission now to stop anyone flying turkish air because of customer serves ... I just glad my horrifying experiance is over and I am home now Thanks for askiking me how was my flight"
Pros: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Cons: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
Pros: "Not much"
Cons: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."
Pros: "The food is imazing"
Cons: "40mins rotar"
Pros: "Lots of room on the plane, light meals but good, helpful service"
Pros: "Very relaxing, excellent food, very good customer service, I love Turkish Airlines."
Cons: "The food on the flygh istanbul to New York was not as good as usual. It was a bit cold, but a part of this everything was excellent. Overall I am very happy!!"
Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Pros: "Entertainment selection, USB chargers"
Cons: "Snack Like Mac and cheese not very good. Overall food better than most airlines."
Cons: "Hardly any leg space"
Pros: "On time."
Cons: "Seats are a bit old."
Pros: "The food, prices and extras were outstanding"
Cons: "The crew orders you around like a high school Political Science teacher; bossy, ride with an attitude"
Pros: "The attentiveness of staff."
Cons: "The video screens did not work. Our seats were changed at the last minute without any indication to why."
Pros: "Literally nothing."
Cons: "Literally everything. Worst airline EVER."
Pros: "Quite good. For an international flight, the comfort and service could be better. Eg foot rest, a pouch for socks , ear phones"
Cons: "No foot rest, help the short people to store luggage."
Cons: "they lost my luggage by my first stop"
Cons: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."
Pros: "The service was great and all staff were friendly."
Cons: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"
Cons: "They won’t allow me to fly"
Cons: "Everything was ok and no delays"
Pros: "Boarding process was very smooth. Chairs were comfortable"
Cons: "Entertainment options in business class were more limited than those of American carriers. Also, food was just okay."
Pros: "It was a smooth flight and the crew were nice."
Cons: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"
Pros: "Yes, very clean ,respectable and helpful."
Cons: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Pros: "On time"
Cons: "Send notifications"
Pros: "Timely arrival"
Pros: "The crew was amazing, but the sit was uncomfortable"
Cons: "Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain"
Pros: "Arrived on time. Baggage arrived quickly."
Cons: "Plane was dirty and had flies, which were really annoying. Food was mediocre airline food."
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Cons: "Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow."
Cons: "75’ delay with no info One toilet out of order No safety checks by crew"
Pros: "I didn’t like anything. It was my worst flight ever for the last 9 years."
Cons: "You should keep the same level from Cairo to Dubai. But from Casablanca to Cairo was same as microbus."
Cons: "Im still not st my destination due to delays of the airline"
Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."
Cons: "It was all great"
Pros: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Cons: "Entertainment programs was so poor .."
Cons: "Your company canceled the tickets from Kenya to cairo"
Pros: "The food was okay"
Cons: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."
Cons: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
Cons: "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"
Pros: "The crew was amazing and accommodating."
Cons: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
Pros: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Cons: "I cant think of anything right now."
Pros: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
Cons: "everything was ok."
Pros: "Flights were on time and boarding was orderly"
Cons: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."
Pros: "Excellent staff clean plane ."
Cons: "Trip was delayed for one hour ."
Pros: "Wonderful staff really helpful, comfortable seats"
Cons: "Some delay"
Pros: "Clean and roomy"
Cons: "Poor food and entertainment system is unusable."
Cons: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."
Cons: "Flight delayed for over two hours"
Cons: "i would rate boaring less than poor if applicable."
Pros: "The cabin service was excellent and attentive"
Pros: "Very friendly efficient crew"
Pros: "Helpful friendly crew."
Cons: "Planes a bit old and cramped, but otherwise comfortable."
Cons: "My daughter was traveling from Antalya to Cairo via Istanbul, her bag was missed in Cairo airport, we checked the system and we found that the bag was loaded from Antalya airport. She was in honeymoon trip and has many valuable items in her bag."
Pros: "The crew and ground service is excellent."
Cons: "Bad seats, poor selection of drinks, mediocre food."
Pros: "Good services despite a long flight"
Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Cons: "The pilot was excellent in take off and landing. He got us through some turbulence in a smooth excellent way"
Pros: "Was good trip in terms of timing!"
Pros: "I did not board the flight to Chicago reservation was wrong (operated by Egypt air ) both airlines denied me I bought another ticket from Lufthansa for$660. I spent two days in hotels. I arrived Chicago Monday noon. I missed two days of work. Please I need refund for my money $837 My name :Mahmoud Helal 15705 brassie court #2s Orland park Il 60462"
Cons: "After buying stuff at the airport we were not allowed to take it on the plane as there was additional security just before boarding. I had to throw away water and Pepsi cans. I thought this was ridiculous"
Pros: "Pilots are excellent at smooth landing."
Cons: "To most Arabs, broadcasting a prayer before taking off is routine and goes without notice. To foreigners, it could initiate fear about the safety of the plane as it projects a need to rely on a super power to make it. It's cultural and could be misunderstood."
Pros: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Cons: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."
Pros: "did not get the flight,because of no not given correct notice"
Cons: "don't know,flight missed..virgi s fault 100%"
Cons: "Better comfort and services"
Cons: "Bathroom s were dirty"
Pros: "La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema."
Cons: "Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane"
Cons: "Worst food i ever had in flight..please organize goid caterers"
Pros: "All services"
Pros: "Flight from Abu Dhabi to kolkata"
Cons: "When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff"
Pros: "Comfort in the plane and hospitality from the crew"
Cons: "Food served during dinner"
Cons: "Overall cabin is too cold"
Pros: "I like it"
Cons: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Cons: "The entertainment was too limited"
Cons: "Boarding smooth"
Cons: "I asked for dental kit but they did not give me any."
Cons: "The restrooms were not clean and stinky."
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Pros: "Every thing is perfect"
Pros: "Free wifi pls"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Cons: "not a choice of Indian movies;"
Pros: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Cons: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Cons: "Boarding process,"
Cons: "No legroom. Inattentive stewards."
Cons: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"
Pros: "Amenities package with toothpaste and brush."
Pros: "all things like"
Cons: "Flight was canceled...."
Pros: "Lots of movie choices, lots of (business class) food choices."
Cons: "The movie service quit a few times, but did offer to resume where I'd got to."
Cons: "Nothing not to like."
Cons: "Call center"
Cons: "The fact that I had a layover of 22 hours and they didn't provide us with a room."
Cons: "The seat did not reclined. My wife was pregnant 6 months with twins and needed to recline the seat. I think I would reconsider booking with Etihad in the future."
Cons: "They took a lot of time for check in .. although i made the online check-in"
Cons: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"
Pros: "Lots of legroom!"
Pros: "overall it is good."
Cons: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
Pros: "Courtesy of employees"
Cons: "Nothing to complain about."
Cons: "5 hours of delay , change in gate ."
Pros: "Nothing to like .... Taking money from customers"
Cons: "Very bad"
Cons: "Lot of room to improve in all areas."
Pros: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"
Pros: "I really are very satisfied."
Cons: "The worst ever"
Pros: "When one country allows the same size of lagguage one way .The other way down the other country doesn't allow in the last moment. They do not understand how inconvenient it would be for the travelers to adjust the lagguage ."
Cons: "It was difficult to leave planned lagguage in dust bin."
Cons: "Entertaining system was malfunctioning in a 12 hours flight!!"
Pros: "Seats are crammed & not comfortable but crew members were nice"
Cons: "Add WiFi Serve 2 meals flying Amman to JFK"
Cons: "The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep."
Cons: "5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore"
Cons: "The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight."
Cons: "Flight was delayed 3 hours. They could improve on that"
Cons: "Didn't think of something because the flight was awesome."
Pros: "Flight attendant Hazeem was great."
Cons: "The state of the plane, communication with patrons, literally everything else could have been better. Willingness to work with patrons after their airline caused patrons to miss other flights. It was absolutely a nightmare and i will be contacting your office."
Pros: "Hazeem the flight attendant was great, everything else about this experience was horrible and i will be contacting your offices."
Cons: "Everything from communication to state of the airplane."
Pros: "This is the first trip on the Egyptian airline and the last trip and the reason delay."
Cons: "Nothing staff was wonderful"
Cons: "We need to be reimbursed for our flights that THEY canceled."
Pros: "The flights were on time."
Cons: "Food could have been better. ."
Pros: "The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight."
Cons: "The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins."
Pros: "Flight timing"
Cons: "Old aircraft, very noisy, old uncomfortable seats, food and entertainment"
Pros: "Service and food"
Cons: "Old plane"
Pros: "flight attendants were VERY professional and attentive."
Cons: "the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated"
Pros: "Crew was helpful"
Cons: "Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work"
Pros: "Friendly staff Entertainment Aircraft"
Cons: "No complaints"
Cons: "90 min check in is hardly acceptable and indeed nerve recking"
Cons: "The entertain monitor did not work. It was rebooted twice with no luck"
Cons: "They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between."
Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "Inspectors checking your personal hand bag with gloves on their hand getting into every pocket."
Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"
Cons: "On counter, some workers were not nice"
Cons: "Worst food on long flights.. terrible quality and insufficient"
Pros: "Easy check in, aisle comfortable seat. goid entertainment."
Cons: "The crew were nice and friendly but they woke me up 3 times (for hot towel, food...). Preferred not to get hot towel or food and keep in sleeping"
Pros: "The flight crew was nice."
Cons: "Neither of my bags arrived with the flight. One bag came a day and a half later. The other bag came three days later. A little bit of inconvenience, especially since they wouldn't deliver my bags. I had to go back to the airport twice to pick up my bags that they lost."
Pros: "Delay one hour without announcement"
Cons: "Short flight, comfortable seat"
Pros: "It was a short and efficient flight."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"
Cons: "Complex boarding Delay Did not inform us about a stop in canada even we book non stop flight and we surprise in last minuts on boarding that we have to get transit visa or we will not board"
Cons: "I asked for a window seat and I have platinum card. I was told to check at the counter. The counter lady said there is no window seat available and the whole row of three seats was empty! As soon as I entered the flight it had an urine like odor through out the flight. I travel a lot in this airline and this is the first flight that had that odor. I will fly again and if that continues I will consider changing the airline."
Pros: "The kosher meals could use a serious upgrade and the employees on board could be a bit more accommodated when it comes to food and drinks."
Pros: "Staff very friendly"
Cons: "Poor food no coffee or tea for breakfast"
Cons: "They lost my bag"
Cons: "The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags."
Cons: "No transit support in delayed flight."
Cons: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"
Pros: "The overall experience was great .. I felt the flight was smooth"
Cons: "The entertainment provided is just fine .. no variety of selection available"
Pros: "Very New Airplane, very pleasant flight attendants , the food is great and we departure on time. Therefore, I have a amazing flight. Thank you Royal Jordanian"
Cons: "Everything was owesome"
Pros: "I loved the food - some of the best I've ever had in the air! There was a plentiful array of free movies and TV shows available for free. There was room to stretch out in the seats."
Cons: "I found the process of the layover in Amman to be confusing. Apparently, I could not get a free hotel for my layover. I tried to use the Crown Lounge as well but was told I could only use it (and pay to use it) during certain hours, which was confusing."
Cons: "Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available."
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
Pros: "I like the selection of movies and the timing of the meals and snacks. A great crew did a nice job bringing around water, etc. They picked out a real nice seat for me on the way back home. Middle aisle and no one else in the row so I could move to the middle when the lady behind me kept on kicking the back of my seat. (-: Compared to other flights the RT price was reasonable and I could go direct from NYC into Amman."
Cons: "Speaking English only made it hard at boarding to know what was going on but when I went up, I still didn't know if it was my turn or not, the smiled and waved me on."
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "Service, on time"
Cons: "Not much to complain about"
Pros: "Crew were helpful most of the time."
Cons: "Seating was very poor. The five of our groups where seated in different location, despite booking together as a group."
Airlines flying from Kenya to Abu Dhabi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kenya to Abu Dhabi
Masks required on board, masks provided on flights from Kenya to Abu Dhabi
Social distancing seating
Middle seats unavailable to book on flights from Kenya to Abu Dhabi
Testing for antibodies, testing for symptoms for flights from Kenya to Abu Dhabi
Waiving of change fees. Search flexible flights from Kenya to Abu Dhabi