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Airports
Origin
Sharjah
AED 2791
only
AED 2791
Dubai
AED 1891
only
AED 1891
Abu Dhabi
AED 2750
only
AED 2750
Destination
Seoul
AED 1891
only
AED 1891
Thu, 1 Mar
DXB
ICN
18h 25m
Tue, 13 Mar
ICN
DXB
24h 15m
AED 1891
Trip: 12 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 230 reviews
Boarding
6.5
Comfort
6.4
Crew
7.1
Entertainment
5.1
Food
5.4
MNL
HAN
Good 6.0

Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied.

Nothing.

MNL
CEB
Excellent 10.0

EXCELLENT

"xxxx'yyyy

MNL
LGP
Mediocre 3.3

They're ok as long as you aren't taking along extra baggage!

We had to wait an extra half hour for about half a dozen late passengers. Seems if they are that late the plane should have left.

MNL
SYD
Excellent 10.0

The entire process was a breeze

MNL
BXU
OK 5.3

about 20 people on my flight lost their luggage ... including me

Wed, 11 Apr
DXB
ICN
21h 15m
Wed, 18 Apr
ICN
DXB
30h 45m
AED 2001
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2069 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
LHR
SIN
Excellent 10.0

The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,

IAH
MAN
OK 5.0

New plane. Good entertainment. Seat reclined a lot but would not stay reclined.

The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline.

LAX
ICN
Excellent 10.0

To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA).

BKK
SIN
Excellent 8.0

Boarding ok, timely departure. Food very good for plane food.

Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.

DXB
SIN
Good 6.0

My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)

Sat, 3 Feb
DXB
ICN
34h 10m
Mon, 26 Feb
ICN
DXB
25h 30m
AED 2156
Trip: 24 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4106 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
SIN
Excellent 8.6

No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.

PVG
DEL
OK 5.0

we were on time and it was cheap-ish

customer service is non-existent, crew speaks poor english, seats are kid-size and so are meal servings, entertainment sound system was awful, and transit hotel staff was unhelpful/rude

ORD
PVG
Excellent 8.6

Price. On time. Good food.

Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai

PVG
NRT
OK 5.6

No veg meal

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

Fri, 22 Dec
AUH
ICN
34h 50m
Mon, 29 Jan
ICN
AUH
29h 30m
AED 2750
Trip: 39 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BUD
Excellent 10.0

Same

Same

IST
KTM
Mediocre 2.0

I did not like anything.

Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.

IST
KTM
Good 6.0

Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent.

Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot.

IST
TLV
Mediocre 2.0

All of it with the worst service in the world

MNL
IST
OK 5.3

Flight was ok

The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem.

Sun, 17 Dec
DXB
ICN
17h 05m
Wed, 20 Dec
ICN
DXB
36h 15m
AED 2791
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 31 Jan
AUH
ICN
23h 40m
Fri, 9 Feb
ICN
AUH
17h 15m
AED 3345
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1540 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.4
Food
6.9
UDR
BOM
Good 6.6

Check in was fast and we'll managed. Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet later in our India trip).

Seats have horrible pitch. Meal isn't very good. Didn't know I had to prepay for luggage because the Jet website said tickets for standalone journeys in india issued in the US had an allowance of 23kg but when I checked in they said this was not correct and I had to separately pay for luggage. A pretty negative surprise.

DEL
CCU
Good 7.2

Pleasant crew this time as well.

Nil of note.

HKG
BOM
Mediocre 2.0

I liked nothing. Each and everything was not exoected frim airline

I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy.

LHR
BOM
Mediocre 2.0

Didn’t even reach Mumbai after 36hrs of the flight time

AMS
DEL
Good 7.6

I find it difficult to sleep on planes, but this business class seat actually made me fall asleep.

The food quality leaves a lot to be desired, the poached salmon I had was pretty good, but there should have been more choices. Also the other food that were served were actually poor quality, high amounts of fat, sugar and oils which will leave one with indigestion.

Thu, 4 Jan
AUH
ICN
17h 30m
Wed, 10 Jan
ICN
AUH
10h 30m
AED 3867
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 18 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
ICN
Good 7.3

Early arrival

Attitude of staff at check-in

JFK
AUH
Excellent 8.3

Easy connections ,good flight ,food

Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags

LAX
AUH
Good 6.3

food was not up to standard. i pre ordered but they said they did not have. Also passengers do not have to freeze all the flight time. i told them 10 times to reduce the blower and increse the temp. People were getting jackets to cover them as it was very cold. NO NEED FOR SUCH LOW TEMP FO SO LONG TIME very discomforting

AUH
CCU
Excellent 10.0

Food choices were limited

AUH
ICN
Good 6.3

The crew are friendly and helpful.

The seats are way too small and cramped.

Sun, 28 Jan
DXB
ICN
33h 05m
Sun, 11 Feb
ICN
DXB
24h 40m
AED 2247
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2069 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
DME
SIN
Good 7.3

The people were excellent.

I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now.

DXB
SIN
Good 6.0

My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)

BKK
SIN
Excellent 8.0

Boarding ok, timely departure. Food very good for plane food.

Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.

LAX
ICN
Excellent 10.0

To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA).

SIN
FRA
Excellent 8.0

Free seat next to me. Brilliant entertainment Very tasty food Excellent service

Nothing! Best daytime flight to europe! And home before midnight

Wed, 28 Feb
SHJ
ICN
23h 20m
Wed, 14 Mar
ICN
SHJ
22h 20m
AED 2791
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 29 Mar
AUH
ICN
16h 30m
Wed, 4 Apr
ICN
AUH
17h 15m
AED 3345
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1540 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.4
Food
6.9
BOM
GOI
Good 6.0

Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet earlier in our India trip).

Flight delayed, seats have horrible pitch, meal isn't very good, prepaying for checked in luggage was a painful experience - I had to call the night before because the website wasn't letting me process the transaction.

DEL
CCU
Good 7.2

Pleasant crew this time as well.

Nil of note.

BOM
IXC
OK 5.3

On board service

Boarding process.

UDR
BOM
Good 6.6

Check in was fast and we'll managed. Flight crew is very friendly (seems to be a company-wide thing as they were friendly on another flight we took with Jet later in our India trip).

Seats have horrible pitch. Meal isn't very good. Didn't know I had to prepay for luggage because the Jet website said tickets for standalone journeys in india issued in the US had an allowance of 23kg but when I checked in they said this was not correct and I had to separately pay for luggage. A pretty negative surprise.

AMS
DEL
Good 7.6

I find it difficult to sleep on planes, but this business class seat actually made me fall asleep.

The food quality leaves a lot to be desired, the poached salmon I had was pretty good, but there should have been more choices. Also the other food that were served were actually poor quality, high amounts of fat, sugar and oils which will leave one with indigestion.

Sun, 17 Dec
DXB
ICN
22h 15m
Wed, 20 Dec
ICN
DXB
29h 25m
AED 3775
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16969 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
IAD
Excellent 10.0

Everything

IST
LOS
Mediocre 2.0

To be honest nothing really.

Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers.

EDI
IST
Good 6.3

Crew

Boarding status changed straight from pre boarding to last call. No AC

MNL
IST
OK 5.3

Flight was ok

The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem.

VKO
IST
Excellent 10.0

Great flight

Na

Wed, 20 Dec
DXB
ICN
14h 10m
Sat, 30 Dec
ICN
DXB
19h 40m
AED 3529
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 28 Mar
SHJ
ICN
32h 00m
Wed, 4 Apr
ICN
SHJ
32h 35m
AED 11446
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 3805 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
BOM
EWR
Excellent 9.3

Food was really good!

Seats not comfortable and again a broken tray table!

JFK
DEL
Excellent 8.0

I was sitting in economy class in a middle seat... it was a comfortable seat and the flight left and arrived on time

The flight crew did not have water to serve after the initial small bottle that each guest received in their seat pocket

EWR
BOM
OK 4.6

Friendly staff who are helpless because the company is not organized,

1.75 hours late in takeoff Indian food is good but Air India -- foolishly following dietary trends -- does not add enough salt, or spice or oils. The result is food that is tasteless. It is an insult to Indian cuisine. Some purchased food (e,g,, Yoghurt or bread) of very cheap and poor quality) Without proper management and organization, even friendly staff cannot render good service.

AMD
BOM
Mediocre 2.0

We arrived at the domestic airport initially because it was a flight from Ahmedabad to Mumbai (domestic). Took us a while to figure that out with the language barrier and lack of internet at the airport... next we took a rickshaw to the international airport which put us just passed 45 minutes early for the flight itself. Apparently that is the limit that we didn’t know about. So we were there 40 minutes early instead of 45 and they wouldn’t let us check in even though we only had carry ons with us. Next we had to buy another air India ticket 12 hours later to Mumbai which cost us 150 dollars per ticket and made us sit at the airport for the interim. Terrible experience for us... never using air India again!

EWR
BOM
OK 5.6

TV wasn't working and despite complaining, they failed to rectify the issue. Whole 14 hour flight with no TV or entertainment unit was quite a long one.

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