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Pros: It was a less old plane than in my JNB-DXB flight, but still old.

Cons: The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers.

Pros: Crew was good, flight was on time.

Cons: They could have given the amenities, which I think they forgot

Pros: Crew was great.

Cons: There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket.

Pros: Food

Cons: Service, boarding, entertainment system was old difficult to navigate

Pros: Problems started at check in and it went downhill from there

Cons: Customer service mostly

Cons: Please provide enough blankets. The canin was cold!!!

Pros: Smooth landing

Cons: It was a bit warm

Cons: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Just as I expected. And I made my last connection easily.

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Cons: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Pros: Blanks were comfy, staff very friendly and the food was tasty

Cons: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Pros: Comfy seats in coach!

Pros: Good check-in experience.

Cons: Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs.

Pros: Crew helped me with a chamomile to help me sleep.

Cons: It was quite good

Cons: I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued.

Pros: Vegetarian food

Cons: If you provide blankets

Pros: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Cons: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Pros: We finally got there.

Cons: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Cons: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Pros: The crew was helpful. Flights were on time.

Cons: The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!

Pros: Ok

Cons: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Pros: Crew was generally very good.

Cons: Flight was delayed by 2 hours

Pros: The crew at HYD airport is good people.

Pros: Comfy seats in coach!

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Cons: Everything was OK

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Cons: The plane is so old..,

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep.

Cons: You are a wonderful service

Pros: Attentive crew. Responded to all requests right away.

Cons: I think just entertainment - choice of movies .

Cons: I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued.

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: Very professional

Cons: Lost luggage

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: very nice crew

Cons: my baggage was lost

Pros: The counter workers upgraded my seats to window and a better boarding group.

Pros: Ok

Pros: first time on Emirates and its just so much better than anything else under all points of view

Cons: vegetarian options

Pros: The crew was amazing and their service was very attentive to customers.

Cons: Not having crying infants onboard

Pros: Nothing :(

Cons: My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Pros: On time flight

Cons: Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude.

Pros: The flight was smooth.

Cons: Free snacks and tv and charging sockets

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Cons: My bags were delayed, and ten days later, I still don't have them.

Pros: Crew seemed happy

Cons: Absolutely no leg space and I'm only average height

Pros: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Cons: You are a wonderful service

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: The person behind me didn’t have enough space so I could recline back and get comfortable

Cons: More spacial seats

Cons: The crew wasn’t that friendly! Neither when boarding as in the plane