AED 2,673 Find Cheap Flights to Santiago

we had to walk up stairs to get into the plane--no jetways. Perhaps that's a problem not with the airline but with facilities at Heathrow, Glasgow, and Edinburgh. But it was inconvenient.

Crew was excellent. And no surprise that the seats aren’t comfortable at all. But that is every airline.

I checked in to bags, one arrived one was delayed. I did not receive the bag for 4 days - arrived on Tuesday, received bag on Saturday!

Check in was not the greatest as had to talk to an agent to clarify things and then he transferred us to another agent who had difficulty processing my credit card as there was a system glitch and not a card error.

They’ve lost my bag and I have no way of really getting in touch with anyone and have received no updates.

We were never able to take this flight because our first flight from Austin to Dallas was cancelled.

The payment system was not working so was unable to connect wifi the entire flight

Last minute gate change. Didn’t put our TSA global on our trip even though we asked multiple times to confirm. Did not help with food when could not eat what was served.

As seats on planes seem to get smaller over time and people’s bodies get bigger significant mismatches occur. I was seated in the middle of a four seat center row on a 9 hour 10 minute flight from Heathrow to Seattle. The woman seated next to me was such a size that she required a seat belt extension in order for her to fasten the seatbelt around her. She occupied fully 1/3 or more of both my seat and my table. Her and her stuff also occupied most of the space for my feet. Not an enjoyable way to spend on a 9 hour flight. My most miserable flying experience ever.

We were bumped from our flight and were made to spend the night even though we made our reservation a few months ago. We had to completely change arrival plans which put a spanner in our works. The seats were too crowded together. An overweight man sitting next to me kept spilling over into my space and repeatedly touched my feet. The staff was great yet I felt sorry for them with so many people on the plane.