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(Return)
Airports
Origin
Sharjah
AED 834
only
AED 834
Dubai
AED 903
only
AED 903
Destination
Salalah
AED 834
only
AED 834
Mon, 19 Feb
SHJ
SLL
1h 45m
Wed, 21 Feb
SLL
SHJ
1h 45m
AED 834
Trip: 3 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
AMD
SHJ
OK 4.0

they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

SHJ
KBP
Mediocre 3.5

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

SHJ
BEY
Excellent 9.6

Food is good and cheap Beverages are cheap Friendly staff On time

Sharjah airport is very dirty

SHJ
KWI
Excellent 10.0

All the best

NBO
SHJ
Excellent 8.0

I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

Sat, 24 Feb
DXB
SLL
1h 55m
Tue, 27 Feb
SLL
DXB
2h 05m
AED 903
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
DXB
AMD
OK 5.6

Food and entertainment

I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India

JRO
DXB
Good 6.6

Got us where we needed to be

Not the business class seats or service you might expect.

DXB
JED
Mediocre 3.6

I didn't find anything to like

Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline.

BKK
DXB
Mediocre 3.6

Cheap

I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable

DXB
JRO
Mediocre 3.3

Plane was under half full

Boarded on time but sat on the ground over an hour with delay. Food not an option, no water

Mon, 19 Feb
DXB
SLL
1h 55m
Wed, 21 Feb
SLL
DXB
1h 45m
AED 936
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 441 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
DXB
MCT
Mediocre 2.0

The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show.

DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

MNL
MCT
Excellent 10.0

On time, Comfortable seats Good food

Rather cold in the cabin

SLL
MCT
Mediocre 3.3

Nothing

Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you

CDG
MCT
OK 4.6

Decent entertainment system and choices.

Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!

Fri, 23 Mar
DXB
SLL
4h 40m
Tue, 27 Mar
SLL
DXB
2h 00m
AED 984
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Feb
SHJ
SLL
1h 45m
Wed, 28 Feb
SLL
SHJ
1h 45m
AED 834
Trip: 8 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
TIF
SHJ
OK 4.3

The price, the space between seat rows

No more of food menu,

DMM
SHJ
Excellent 9.0

The crew proficiency

Boarding time in the transit airport and the handbag limit in the first airport

SHJ
KBP
Mediocre 3.5

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

AMD
SHJ
OK 4.0

they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

SHJ
KWI
Excellent 10.0

All the best

Tue, 20 Mar
DXB
SLL
1h 55m
Thu, 22 Mar
SLL
DXB
2h 05m
AED 903
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
DXB
MUX
OK 4.0

Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey

Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room

BAH
DXB
Excellent 8.0

The time when we reach Baku good time to check in hotel

4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before

DXB
AHB
Mediocre 2.0

the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed

DXB
JRO
Mediocre 3.3

Plane was under half full

Boarded on time but sat on the ground over an hour with delay. Food not an option, no water

DXB
SLL
Mediocre 2.0

The delaied for mte than an hour Very wors

Sat, 24 Feb
SHJ
SLL
1h 45m
Tue, 27 Feb
SLL
SHJ
1h 45m
AED 834
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
DMM
SHJ
Excellent 9.0

The crew proficiency

Boarding time in the transit airport and the handbag limit in the first airport

SHJ
DAC
OK 4.3

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

NBO
SHJ
Excellent 8.0

I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

AMD
SHJ
OK 4.0

they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

Wed, 21 Feb
DXB
SLL
1h 55m
Wed, 28 Feb
SLL
DXB
1h 45m
AED 936
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 441 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
DXB
MCT
Mediocre 2.0

The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show.

BKK
MCT
Excellent 8.6

Business lounge & airport in Muscat efficient in operation

Seats in business were ok but do not offer the position options that most airlines offer in Business.

MUC
MCT
Good 7.0

Quick boarding and disembarking. Polite crew members.

One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight.

MNL
MCT
Excellent 10.0

On time, Comfortable seats Good food

Rather cold in the cabin

DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

Wed, 13 Jun
DXB
SLL
2h 00m
Sun, 17 Jun
SLL
DXB
2h 00m
AED 903
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
ZNZ
DXB
OK 4.3

There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants.

DXB
AHB
Mediocre 2.0

the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed

DXB
BEY
Mediocre 2.0

stewards

no screens bad AC bad food

DXB
BKK
Mediocre 2.6

There on time

Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight.

DXB
SLL
Mediocre 2.0

The delaied for mte than an hour Very wors

Mon, 19 Mar
SHJ
SLL
1h 45m
Thu, 22 Mar
SLL
SHJ
1h 45m
AED 834
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
SHJ
NBO
OK 4.0

provide at least drinking water in flight

SHJ
KWI
Excellent 10.0

All the best

SHJ
KBP
Mediocre 3.5

Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad

DMM
SHJ
Excellent 9.0

The crew proficiency

Boarding time in the transit airport and the handbag limit in the first airport

SHJ
BEY
Excellent 9.6

Food is good and cheap Beverages are cheap Friendly staff On time

Sharjah airport is very dirty

Mon, 19 Mar
DXB
SLL
1h 55m
Thu, 22 Mar
SLL
DXB
1h 45m
AED 936
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 441 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
MUC
MCT
Good 7.0

Quick boarding and disembarking. Polite crew members.

One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight.

DXB
MCT
Mediocre 2.0

The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show.

MCT
BAH
Excellent 8.0

Oman Business lounges good in Bkk also

Seats in business were ok but do not offer the position options that most airlines offer in Business.

BAH
MCT
Good 6.0

Nice service

Poor amenity kit and not as good as the usual oman Air lie flat seat

DXB
MCT
Good 7.3

Good aircraft from Muscat to Bangkok

The food was really sad

Tue, 31 Jul
DXB
SLL
2h 05m
Wed, 1 Aug
SLL
DXB
2h 00m
AED 903
Trip: 2 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
DXB
BEY
Mediocre 2.0

stewards

no screens bad AC bad food

JRO
DXB
Good 6.6

Got us where we needed to be

Not the business class seats or service you might expect.

DXB
JED
Mediocre 3.6

I didn't find anything to like

Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline.

DXB
BKK
Mediocre 2.6

There on time

Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight.

DXB
AHB
Mediocre 2.0

the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed

Tue, 20 Mar
SHJ
SLL
1h 45m
Thu, 22 Mar
SLL
SHJ
1h 45m
AED 834
Trip: 3 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
TIF
SHJ
OK 4.3

The price, the space between seat rows

No more of food menu,

SHJ
DMM
Good 7.6

boarding was fast

seat comfort

SHJ
DAC
OK 4.3

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

DMM
SHJ
Excellent 9.0

The crew proficiency

Boarding time in the transit airport and the handbag limit in the first airport

AMD
SHJ
OK 4.0

they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

Mon, 19 Feb
DXB
SLL
1h 55m
Tue, 20 Feb
SLL
DXB
21h 15m
AED 940
Trip: 2 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 441 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
BKK
MCT
Excellent 8.6

Business lounge & airport in Muscat efficient in operation

Seats in business were ok but do not offer the position options that most airlines offer in Business.

SLL
MCT
Mediocre 3.3

Nothing

Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you

MNL
MCT
Excellent 10.0

On time, Comfortable seats Good food

Rather cold in the cabin

MCT
BAH
Excellent 8.0

Oman Business lounges good in Bkk also

Seats in business were ok but do not offer the position options that most airlines offer in Business.

CDG
MCT
OK 4.6

Decent entertainment system and choices.

Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!

Fri, 13 Apr
DXB
SLL
2h 00m
Sat, 21 Apr
SLL
DXB
2h 00m
AED 907
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
DXB
BEY
Mediocre 2.0

stewards

no screens bad AC bad food

DXB
JED
Mediocre 3.6

I didn't find anything to like

Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline.

DXB
JRO
Mediocre 3.3

Plane was under half full

Boarded on time but sat on the ground over an hour with delay. Food not an option, no water

BAH
DXB
Excellent 8.0

The time when we reach Baku good time to check in hotel

4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before

BKK
DXB
Mediocre 3.6

Cheap

I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable

Wed, 21 Feb
DXB
SLL
1h 55m
Sun, 25 Feb
SLL
DXB
2h 05m
AED 1241
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 24 Feb
DXB
SLL
1h 55m
Mon, 26 Feb
SLL
DXB
5h 45m
AED 984
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 441 reviews
Boarding
7.3
Comfort
7.2
Crew
7.5
Entertainment
7.0
Food
6.9
DXB
MCT
OK 5.6

Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request.

Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem.

CDG
MCT
OK 4.6

Decent entertainment system and choices.

Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!

BKK
MCT
Excellent 8.6

Business lounge & airport in Muscat efficient in operation

Seats in business were ok but do not offer the position options that most airlines offer in Business.

MUC
MCT
Good 7.0

Quick boarding and disembarking. Polite crew members.

One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight.

BAH
MCT
Good 6.0

Nice service

Poor amenity kit and not as good as the usual oman Air lie flat seat

Thu, 22 Feb
DXB
SLL
1h 55m
Sat, 24 Feb
SLL
DXB
2h 05m
AED 929
Trip: 3 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4 reviews
Boarding
6.4
Comfort
6.1
Crew
6.7
Entertainment
5.4
Food
5.6
DXB
JRO
Mediocre 3.3

Plane was under half full

Boarded on time but sat on the ground over an hour with delay. Food not an option, no water

DXB
AHB
Mediocre 2.0

the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed

ZNZ
DXB
OK 4.3

There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants.

BKK
DXB
Mediocre 3.6

Cheap

I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable

DXB
MUX
OK 4.0

Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey

Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room

Mon, 19 Feb
DXB
SLL
1h 55m
Sun, 25 Feb
SLL
DXB
2h 05m
AED 1245
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 29 Mar
SHJ
SLL
1h 45m
Sun, 1 Apr
SLL
SHJ
1h 45m
AED 936
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 43 reviews
Boarding
6.7
Comfort
6.7
Crew
7.1
Entertainment
5.0
Food
6.4
BOM
SHJ
Mediocre 2.0

There is not a single thing about this flight and airline worth appreciating

Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply

AMD
SHJ
OK 4.0

they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?

SHJ
DAC
OK 4.3

The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.

no entertainment, no food (without paying high prices for). I will not use this airline again

CMB
SHJ
OK 5.3

Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.

NBO
SHJ
Excellent 8.0

I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!

I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!

United Arab Emirates to Salalah flight information

Flights arrive in Salalah
Flights depart from United Arab Emirates
Flight price AED 834
Airlines Air Arabia, flydubai, Oman Air
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Prices are per person, are for e–tickets and include all taxes & fees in AED.

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