Low season | January |
---|---|
High season | July |
Cheapest flight | AED 808 |
KLM is my favourite airline. Never ever let us down.Staff are first class.
KLM is my favourite airline. Never ever let us down.Staff are first class.
The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.
Put some new and several options for entertainment. Do not be rude to customers and avoid serving them an extra coke or something. We paid 1200 GBP for a return flight.. A noisy, crowded, rude and uncomfortable flight.
Pretty bad. Food was awful. drinks were scarce, as if drinking an extra drink would ruin the airline. attendants were not very helpful. likely Dutch "directedness" (I cannot be bothered). Crammed flight. Entertainment in very minimal dosage. Almost all old movies and series with 1-3 episodes only. Very limited number of options available. Jesus!! it seems you need to bring your own entertainment these days even of flights that are 13 hrs long!! I would and I will avoid in the future!
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
no issues at all... Kudos to the food. This time was really really good
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
Flight was delayed, but otherwise it was a fine flight. Recommend boarding group by group, instead of calling up three groups at the same time
I paid extra for more leg room and I was put in a regular seat. I couldn't change it and I didn't get a refund. SUPER LAME
No fault of the crew, but the the rear lavatories were closed the entire flight. The front lavatories were blocked off for the first part of the flight by the food cart. Then some minor turbulence occurred so the fasten seatbelt sign came on for the second part of the flight. Heroic containment engaged! It was not fun.
Checked me out of my connecting flight despite having enough time to transfer, had to check in again at the gate. Then they lost my luggage.
Wonderful experience! The crew was outstanding and amazing from check in to gate to flight crew! Amazing. Thank you!
Crew members were good. Seats were packed and too tight .
Didn’t get my luggage from layover in Zurich until 3 days later even though my luggage was marked priority and short layover, but my husband got his when we landed
Had a short layover in Zurich, luggage marked expedite and short layover but still didn’t get luggage when arrived in Split until 3 days later even though husband got his.
So terrible. They would not rebook me for a flight until 2 days. I had to spend so much money to get my own flight. They were rude and not helpful.
I guess just the food, but besides, amazing experience flying with swiss
The flight was delayed dur to which I missed my bus from Chicago to Champaign.
Request for “strict vegan” as in the airlines meal selection was not strictly adhered to. My two travelling partners with their Asian vegetarian meals said that their meals were not Asian.
The plane is very small according to distance flight . Seat not comfortable according to the class of business class realy very bad ..
The inflight Wi-Fi was poor or non-existent however the entertainment system was good. The staff are good and effective but don’t really relate well to the travellers (a smile and a “how are you” would not go astray). Not the worst airline, but if they improve they could be leaders.
Terrible seats are very uncomfortable and narrow. Really hard time eating and painful buttons.. crew was very rud not allow anyone to stand not even to go to the toilets
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault
Process for on line checking needs a lot of improvement. Very frustrating.
I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.
the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.
A bit disappointing. Our business class seats were not cleaned from previous flight. They were also missing headphones and bottled water. Dining options were not always available.
The flight from MAD to LIS was absolutely horrible since they didn't allow me to board the flight I had paid for. It turns out TAP has a rule hidden deep in their terms of services that if I miss any of the flights in my multi-city plan they will automatically cancel all the remaining flights. I don't know if this is unique to TAP or common practice, but it seems quite ridiculous that I pay for a flight plan and due to unforeseen circumstances miss one leg of that plan that all remaining plan flights be terminated.
The flight was delayed causing me to miss my connecting flight
they canceled the flight. I was at the airport a total of 8 hours. had to fly out the next day. No compensation so far.
They took 8 hours and eventually cancelled the flight. Compensation has been very lackluster and communication has been slow and terrible.
Flew Business with a forced upgrade. dint like how the bidding went . Then at the airport the seat was less than I paid. Not fair The flight crew was great, friendly and very kind. The plane felt like a bucket of bolts. The meal was the worst ever. Ive had better on tap . this was the most disappointing leg of our trip
The flight to Lisbon from Paris was quite pleasant. However, charging several Euros for each item of food left something to be desired. Further, there seemed to be no complimentary drinks, even water.
All of my clothes were completely soaked and wet when I got to my destination. The airline was careless and left my bag on the runway during a rain storm. Very disappointing! On the connecting flight in Lisbon we were made to wait on a bus crammmed in for 20min and standing. Unacceptable Very poor experience and most of my belongings ruined!
It was disappointing to have to pay for soft drinks/ water. The sandwich I wanted was not available. Servig happened to late in the flight.
Not good. Long lines for checkin. Cramped seats. Would only give one tiny cup of water. Had to use people movers. Won’t fly TAP again
Poor communication from airline, didn't start boarding until 15 minutes after we were supposed to be in the air and there was no communication from anyone about a delay except the screens showing we were "on-time" and already "boarding" which finally updated 5 minutes after we were supposed to be in the air to "delayed".
Boarding was smooth and efficient (no waiting on bridge and in plane). Flight crew was very much focussed on passenger comfort.
Check in was great. Boarding seemed less organized. Flight was good.
A very poor experience which is a surprise as Lufthansa has such a good reputation. Absolutely no leg room in economy - it was very very uncomfortable - the video/tv screen was not working, food was poor but that is standard for airline food. We were assigned seating in the back despite having paid for seats at the front of the plane - it does not appear Lufthansa will refund these. Flight attendants were generally nice and helpful. Pilots were reassuring.
Tiny, cramped seats with minimum leg room and hard armrests. Basic needs like a seat and luggage came with an additional charge. Budget airline amenities with premium airlune cost. I won't use this airline again.
Boarding process non existent. No WiFi. No entertainment. Cramped old plane. Worst Kosher meal ever presented on a flight.
Could not understand any announcements of the flight crew whatsoever. Their English is very bad. My bag is still lost. It was not loaded promptly and the plane was delayed so much that I almost missed my connection. I would not fly Dolomiti again!
Staff didn’t care in business class. Closed the door on my mom while she was on the jetbridge and flight attendant told me she would make it from the connecting flight. They lied. My luggage was damaged on arrival. No success in filing damage claim.
Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.
Only problem we experienced was not anything to do with Lufthansa. When changing planes in Frankfurt we spent over an hour on passport control line. Lufthansa did a marvelous job on everything from keeping me informed via texts, to terrific cabin crew.
Dubai (DXB)United Arab Emirates
Porto (OPO)Portugal